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Conseiller / Conseillère service client – Customer Support Advisor
TOPRING
Granby, QC
- Full-time
Topring est une entreprise fièrement canadienne, bien établie à Granby, qui met son expertise en air comprimé au service des secteurs manufacturier, automobile et de la construction. Grâce…
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Cloud Expert
Computronix
AB · Edmonton, AB
- Full-time
…constraints and making sensible trade-offs. The goal isn't technical perfection. It's the best solution we can responsibly deliver with the resources…
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Senior QA Analyst (12 months Contract)
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Conseiller / Conseillère service client – Customer Support Advisor
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Amazon Connect Developer / Designer
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Support customized agent desktop and customer-experience capabilities where standard Amazon Connect functionality does not meet business requirements.
Added 14 mins ago
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Equipment Technician | Montreal, Canada
Vixxo Facility Solutions
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A clear communicator: You are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
Added 14 mins ago
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Shop And Road Service Technician
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Database Administrator (MS SQL/Azure)
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Added 15 mins ago
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Added 15 mins ago
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Lead Field Service Technician
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Calgary, AB
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As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support.…
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Registered Veterinary Technician/Technologist - -Riverview Animal Health Centre
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Added 29 mins ago
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Registered Veterinary Technician/Technologist - Riverview Animal Health Centre
VetStrategy
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- Internship
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 30 mins ago
Assistant Manager, Reconciliation Operations (GWO)
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Added 59 mins ago
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Technicien(ne) De Centre De Données
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
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…du centre de données, gérez un volume constant de billets de service et contribuez à des projets dinfrastructure dans un environnement dynamique à haut volume. Vous travaillez directement…
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Davis Auto Group

Service Advisor

Lethbridge, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Are you the type of person who can connect with anyone, earn trust quickly, and confidently guide customers through important decisions?

We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome objections, and deliver an exceptional customer experience.

If you enjoy helping people, thrive in a fast-paced environment, and have the drive to maximize every customer interaction, we want to hear from you.

Why You Belong at Davis:

Competitive compensation plan where candidates can expect to earn $45,760 + per year, plus bonus.
Industry-leading health and dental benefits and employer-matched RRSPs
A stable, family-owned business that has been a part of the community for over 30 years
Ongoing training and development opportunities to help you succeed!
Travel reward program so you can travel on us beginning at 5 years of employment
Group-wide employee pricing discount program on vehicles and parts, and service.
Great team atmosphere to excel and grow

Essential Job Duties:

Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem
Complete walk-around inspection and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate
Create work orders, describing customer concerns to help technicians diagnose what repairs are needed
Maintain customer rapport by explaining estimates and expected return of vehicle
Answer questions, address concerns the customer may have and obtain the customer’s approval for estimates.
Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repair

Qualifications and Experience:

Previous experience as an automotive Service Advisor or in a similar customer-facing sales role, including providing recommendations for additional purchases, is an asset
Automotive experience is considered an asset.
Exceptional customer service and verbal communication skills to develop relationships and ensure customer loyalty
Strong written communication skills to accurately detail customer concerns in each work order
The capability of working independently, managing your time and workflow and having the ability to work congenially with other team members
Proven time management and organizational skills with the ability to manage multiple demands
Valid Driver’s License and the completion of a satisfactory criminal background check

Make the most important move of your career and come join our team, which is one of the best in the automotive industry!

Want to stand out? Include a cover letter sharing why you feel you would be a good fit for this role!

Compensation details: 45760

Apply About employer

More about this job

Responsibilities

Gather information about vehicle symptoms, inspect vehicles, review service history, and recommend appropriate repairs and preventative maintenance. Prepare work orders and estimates, obtain customer approval, answer questions, and keep customers informed about repair progress.

Requirements

Previous experience as an automotive Service Advisor or in a similar customer-facing sales role is an asset, as is automotive experience. Candidates should have strong customer service and communication skills, time-management and organizational abilities, a valid driver's license, and the ability to pass a criminal background check.

Skills

Customer Service
Verbal Communication
Written Communication
Relationship Building
Sales Recommendations
Objection Handling
Vehicle Walk-Around Inspections
Work Order Preparation
Repair Estimate Communication
Customer Rapport
Time Management
Organization
Multitasking
Independent Work
Teamwork
Automotive Service Knowledge

Benefits

Health Insurance
Dental Insurance
Employer-Matched RRSP
Training and Development Opportunities
Travel Reward Program
Employee Discounts on Vehicles, Parts, and Service

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Advisor
Customer Service
Vehicle Symptoms
Mechanical Problems
Walk-Around Inspection
Service History
Preventative Maintenance
Work Orders
Repair Estimates
Technician Diagnosis
Customer Approval
Repair Orders
Customer Loyalty
Sales Recommendations
Time Management
Organization
Driver's License
Criminal Background Check

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