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Added 30 mins ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
Map every decision-maker, from the owner and asset manager to facilities, operations, procurement and risk.
Added 46 mins ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Coordinator keeps our maintenance team supplied, organized, and ready to work. You'll manage spare parts and purchasing, keep our…
Added 1 hour ago
SA
Part-time FOH Team Member - Front/Spadina (The Well)
Sweat and Tonic
Toronto, ON
- Part-time
Support the Shift Manager with technical issues
Added 1 hour ago
H
Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
The Developer works hand in hand with their pod’s Designer and Account Manager to translate design into scalable, high-quality technical solutions, while collaborating with the wider…
Added 1 hour ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
…sourcing strategies for electronics-intensive offers, challenge technical choices and influence Make / Buy / Partner decisions. You will also manage relationships with suppliers and…
Added 1 hour ago
FH
Climate Change and Planetary Health Lead
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Reporting to the Manager Environmental Health Services, the Climate Change and Planetary Health Lead provides subject matter expertise, project management, and strategic leadership on…
Added 1 hour ago
FH
Manager, General Accounting
Fraser Health
New Westminster, BC
- Full-time
…your passion and expertise to this exciting General Accounting Manager position supporting the operational and strategic needs of Fraser Health by planning, implementing, and evaluating…
Added 1 hour ago
FH
Registered Nurse, Surgical Services - Neurosciences - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 1 hour ago
FH
Registered Nurse, Medicine - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 1 hour ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…portfolio. This is an exciting opportunity to leverage your technical expertise and analytical skills to improve healthcare systems that support clinicians, staff, and patients across the…
Added 2 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for someone who can act as a technical facilitator, bridging the gap between the various teams.
Added 2 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Concord, ON
- Full-time
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 2 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Toronto, ON · Etobicoke, ON
- Full-time
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 2 hours ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
…department head, you will act as lead designer and project manager. You will manage urban infrastructure projects from start to finish: needs assessment, preliminary studies, plans and…
Added 2 hours ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 2 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 2 hours ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Technical Skills: AMF certification for commercial insurance, knowledge of property insurance policies. Civil liability and cyber insurance are strong assets.
Added 2 hours ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 3 hours ago
Regional Sales Manager, Nuclear
Mattr
Toronto, ON · Vaughan, ON · Etobicoke, ON
As Regional Sales Manager, Nuclear, you will play a critical role in growing Shawflex's nuclear products and services business across Canada. Success in this role means expanding sales and…
Added 3 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
…product is built on. You’ll lead a team of 5 to 8 engineers, set technical direction for authentication and authorization across the platform, and serve as a key technical partner to the…
Added 3 hours ago
S
Meat - Meat Cutter
Sobeys
Emerald Park, SK
- Full-time
Provide technical training to new staff and clerks
Added 3 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
This is a hybrid role with weekly onsite expectations. Reports to the Senior Manager, Research IT Infrastructure with direction from Program Manager, Research Information Risk.
Added 3 hours ago
C
Receptionist/Facility Admin - Term Position
CB&I
Fort Saskatchewan, AB
- Temporary
…management, wells and decommissioning services - we combine technical excellence with execution capability to extend asset life, optimize performance, and maximize…
Added 3 hours ago
C
Assistant Operations Manager
CBRE
Toronto, ON
- Full-time
As a CBRE Assistant Operations Manager, you will assist in leading the operational and technical performance of a Class A commercial office building. You will support the management of…

Dawn InfoTek

IT BA (PEGA CDH)

Toronto, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Dawn InfoTek Inc. is a professional IT consulting firm partnering with major financial institutions, investment firms, and government organizations. We provide experienced IT professionals to support enterprise technology transformation and modernization initiatives.

Business group: Canadian Banking Analytics – focused on targeted marketing campaign work, including building campaigns and supporting all targeted marketing initiatives within Canadian Banking. Responsibilities include pre-sizing and segmentation, delivery, post-campaign analysis

Location Address: Downtown Toronto

Hybrid: 3-4 days/week (days are flexible)

Contract Duration: 1 year contract

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Key Accountabilities:

Responsible for Requirement gathering and support Design, build and execute customer marketing offers/communications based on eligibility, analytics, decisioning logic and segmentations to help elevate our customer’s experiences across channels and move to a personalized 1:1 customer journey

Apply Next Best Action design principles to build & test decision strategies/campaign eligibility using Pega application to execute and monitor marketing offers

Document and implement business requirements to deliver key customer interactions across multiple channels

Analyze and synthesize data around campaign presentment and customer responses to identify trends, deliver key insights and business recommendations around a customer-first approach to driving acquisition and engagement

Act as liaison between analytics, marketing, product lines, technology, quality assurance, business stakeholders and channel partners

Provide subject matter expertise on customer contact and support data validation activities

Support production incident investigations and inquiries through our department help desk email

Must Have skills:

5-7+ years of experience as a Technical Business Analyst

2) 2+ years’ experience with PEGA CDH Marketing Campaign Delivery

3) Experience with Pega Marketing/Pega Decision Manager/Customer Decision Hub (CDH) preferred

Experience with targeted leads/campaign execution and segmentation.

4+ years’ experience working with large data sets and relational databases with advanced SQL skills

Recent experience with Python

Nice to have:

Familiarity with banking products

Experience with Google Cloud Platform

Previous experience with Data bricks.

Education:

Bachelor’s Degree - Analytical background with a quantitative focus, such as statistics, applied mathematics, economics, computer science

Certified with Pega an asset

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More about this job

Responsibilities

Gather and document business requirements, then design, build, test, and execute personalized customer marketing offers and campaigns using Pega CDH and decision strategies across multiple channels. Analyze campaign and customer-response data, provide business recommendations, coordinate with cross-functional stakeholders, validate data, and support production incident investigations.

Requirements

Requires 5–7+ years of technical business analysis experience, at least 2 years of Pega CDH marketing campaign delivery experience, and experience with targeted campaigns and segmentation. Candidates should also have 4+ years working with large datasets and relational databases using advanced SQL, recent Python experience, and a relevant quantitative bachelor’s degree; Pega certification is an asset.

Skills

Technical Business Analysis
Requirements Gathering
Pega Customer Decision Hub
Pega Marketing
Pega Decision Manager
Marketing Campaign Delivery
Campaign Execution
Customer Segmentation
Advanced SQL
Relational Databases
Large Data Sets
Python
Next Best Action
Data Analysis
Stakeholder Management
Data Validation

Visa sponsorship

Not detected in the job text

Keywords

Pega Customer Decision Hub
Pega CDH
Pega Marketing
Pega Decision Manager
Marketing Campaign Delivery
Targeted Marketing
Campaign Execution
Customer Segmentation
Next Best Action
Technical Business Analysis
Requirements Gathering
Advanced SQL
Relational Databases
Large Data Sets
Python
Data Analysis
Decision Strategies
Campaign Eligibility
Customer Analytics
Data Validation
Production Incident Support
Banking
Google Cloud Platform
Databricks
Pega Certification

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