Position Details:
- Job Title: Mandarin QA Analyst
- Work Model: Hybrid (2 days per week in office)
- Location: Downtown Toronto
- Employment Type: 6-month contract with a strong possibility of extension. We are highly flexible; you can also join as a full-time, Permanent employee of Dawn Infotek with the Canadian Bank as your end client.
Key Responsibilities
- Lead the QA and testing strategy for the English-to-Mandarin UI conversion of existing online banking applications.
- Review existing English UI content, business rules, screen flows, labels, messages, and terminology to establish testing baselines.
- Perform comprehensive GUI validation, localization testing, and linguistic QA to ensure the Mandarin translation is accurate, contextually correct, and natural.
- Execute thorough regression testing to verify that the UI conversion introduces no functional changes or defects to the existing applications.
- Identify, log, track, and manage UI/UX bugs, translation defects, and layout issues, collaborating closely with development and business teams for resolution.
- Conduct accessibility (AODA/WCAG) testing on the Mandarin UI, verifying text presentation, screen reader compatibility, readability, navigation, and user interaction.
- Collaborate closely with Business Owners, Business Analysts, UX designers, and development teams throughout the testing lifecycle to secure quality sign-offs.
- Document test plans, test cases, test execution results, and defect reports with high precision.
- Participate actively in Agile delivery activities, including daily stand-ups, sprint planning, and retrospectives.
Required Qualifications
- 5+ years of experience as a QA Analyst / Quality Assurance Engineer in enterprise technology environments.
- 4+ years of experience performing localized, internationalized, or multilingual software application testing.
- Strong experience in GUI validation, functional regression testing, visual QA, and defect lifecycle management.
- Expertise in creating comprehensive test documentation, including test plans, test cases, and defect logs using tools like Jira or Azure DevOps.
- Deep understanding of localization challenges, such as text truncation, font rendering issues, text direction, and character encoding bugs.
- Excellent communication, collaboration, and problem-solving skills, with a proven track record of working with cross-functional technical and business teams.
- Strong attention to detail with a focus on delivering high-quality, pixel-perfect user interfaces.
- Experience working in an Agile delivery environment.
Preferred / Nice-to-Have Qualifications
- Professional proficiency in Mandarin and English, with exceptional written Mandarin skills to validate UI copy and linguistic accuracy.
- Experience testing online banking or digital banking applications.
- Experience with digital accessibility standards (WCAG 2.1/2.2, AODA) and using assistive technologies like screen readers (JAWS, NVDA, VoiceOver).
- Experience in banking, financial services, or other highly regulated environments.
