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Day & Ross

Dock Lead Hand

11470-131st St., Surrey, BC, V3R 4S7, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

You belong at Day & Ross.

Dock Lead Hand

Full-time

Surrey, BC

Hours: Sunday - Thursday 8pm start (Overnight shift)

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims.

How You’ll Help:

Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life.
Load and unload cargo
Promptly report all incidents or accidents to supervisor
Ensure proper use of protective gear and safe operation of machinery.
Report continuing performance and attendance issues to supervisor
Answer questions and coach team members on all dock area processed or equipment operation.
Maintain records and documents as required
Assist in training workers on equipment operation and company safety policies and procedures.
Effectively communicate issues to supervision, management and other leads/employees
Assist whenever necessary and other duties that may be assigned.
Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.

Your Skills and Experience:

Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Forklift certified
Trained in the Transportation of Dangerous Goods
WHMIS certified
Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
Communication skills - advanced
Computer skills – accuracy, MS products, AS400, web-based programs
Demonstrated customer relationship skills
Strong conflict resolution skills
Able to work deadlines in a high transactional environment
Ability to champion business needs in a collaborative manner to colleagues
Results focused
English, other languages an asset
Able to work with little supervision

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

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More about this job

Responsibilities

The Dock Lead Hand is responsible for scheduling dock staff, overseeing loading and unloading operations, and ensuring safety and efficiency. They also provide leadership to the team, coach workers on equipment operation, and relay information between management and dock staff.

Requirements

Candidates must have at least a secondary education and previous transportation or operational experience. Required certifications include Forklift, Transportation of Dangerous Goods, and WHMIS.

Skills

Leadership
Forklift operation
WHMIS
Communication
Conflict resolution
AS400
Microsoft products
Safety compliance
Cargo handling
Team coaching
Record keeping
Operational planning

Benefits

Employment equity
Accessibility support

Visa sponsorship

Not detected in the job text

Keywords

Dock Lead Hand
Logistics
Transportation
Forklift
WHMIS
Dangerous Goods
AS400
Safety
Operations
Cargo
Leadership
Conflict Resolution
Customer Service
Inventory Management
Supply Chain
Warehouse
Team Management
Compliance
Scheduling
Reporting

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