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Added 1 min ago
FR
Freight Dispatcher
Fraserway RV
Abbotsford, BC
- Full-time
You'll support the daily movement of RVs while working closely with drivers, dealerships, and the Freight & Logistics Manager to keep deliveries on schedule.
Added 1 hour ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
Under the direction of the Detachment Commander and Municipal Operations Manager, the Community Engagement Coordinator position leads, develops, promotes, evaluates and coordinates crime…
Added 1 hour ago
RS
Overnight Dispatcher
Ryder System, Inc.
Sherwood Park, AB
- Full-time
…enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our…
Added 1 hour ago
SR
Road Technician 2
Sunbelt Rentals, Inc.
Fort McMurray, AB
- Full-time
…site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our…
Added 1 hour ago
SR
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…site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our…
Added 1 hour ago
AC
Customer Service Agent - Claims
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting to the Claims Manager, the Agent acts as the first point of contact for operators and customers in all matters related to insurance claims. The Agent handles bodily injury claims,…
Added 1 hour ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
Fieldstone is an accounting firm built from a blank page around an agent fleet. Agents run bookkeeping, reconciliation, workpapers, and first-pass tax returns continuously, and every human…
Added 1 hour ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
Fieldstone is an accounting firm built from a blank page around an agent fleet. Agents run bookkeeping, reconciliation, workpapers, and first-pass tax returns continuously, and every human…
Added 1 hour ago
D&
Operations Manager
Day & Ross
Woodstock, ON
- Full-time
The Operations Manager is responsible for overseeing the operation of a large, time sensitive delivery and logistics operation that meets the expectations and need of customers. This…
Added 2 hours ago
Senior Supply Chain Analyst
Freedom Mobile
North Vancouver, BC
Reporting to the Senior Manager, Wireless Network Supply Chain Operations, the Supply Chain Analyst - Data & Analytics contributes to improving operational performance by developing…
Added 2 hours ago
RS
Opportunités d’emploi – Techniciens diesel
Ryder Supply Chain Solutions
Quebec, QC · Vanier
- Full-time
Added 3 hours ago
FLEET COORDINATOR
AFD Petroleum
Edmonton, AB
Job Summary: We’re adding another Fleet Coordinator to our transportation team. In this role, you’ll plan and assign trucks and deliveries so every customer and location is served as…
Added 3 hours ago
H
Manager Trainee
Hertz
Vancouver, BC
- Full-time
The Manager in Training program provides hands-on-training in: Sales, Operations, Customer Service, finance, fleet management and people management. This position has a clearly defined…
Added 3 hours ago
E3
Operations Manager
Environmental 360 Solutions
Sudbury, ON · Greater Sudbury, ON
- $80,000 to $90,000 CAD / year
- Full-time
· Work with site superintendents and fleet manager to oversee schedule and review daily equipment resources to ensure daily requirements are being met.
Added 4 hours ago
TE
Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
As a Project Manager, Reliability Execution, you will be a key contributor to the management of complex facility maintenance work, supporting the reliable operation and continuous…
Added 4 hours ago
SC
Manager, Customer Experience
Sysco Canada Inc.
Calgary, AB
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 5 hours ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
Added 5 hours ago
XI
Director of Procurement
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…software and cloud, professional and managed services, logistics, fleet and facilities, and corporate indirect…
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Plant Superintendent
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Schedule concrete deliveries and jobs to ensure optimal fleet utilization, timely delivery, and maximize turns per day/per truck.
Added 5 hours ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
Added 5 hours ago
IA
CSH Warehouse Coordinator
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DU
Groundskeeper
Dalhousie University
Halifax, NS
- Full-time
Reporting to the Environmental Services Manager, Groundskeepers perform horticulture, landscape, grounds, waste management, recycling, furniture moves and set-ups, snow clearing and…
Added 5 hours ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
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Added 5 hours ago
TW
Truck Technician (Heavy Duty, Multi-Brand Fleet)
TAPP Workforce Solutions Inc.
Vaudreuil-Dorion, QC
- Full-time
Truck Technician (Heavy Duty, Multi-Brand Fleet) | Monday to Friday Days | Vaudreuil-Dorion, QC

Day & Ross

Operations Manager

Woodstock, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

You belong at Day & Ross.

Operations Manager

Full-time

Woodstock, ON

The Operations Manager is responsible for overseeing the operation of a large, time sensitive delivery and logistics operation that meets the expectations and need of customers. This includes all day-to-day opeations, as well as contributing to annual budgeting and planning

How You’ll Help

Works with the Dedicated Leadership Team to ensure operations meet or exceed customer and corporate requirements for unit cost, service quality and responsiveness.
Works closely with the Director Operations on operational plans, goals, and contributing to future innovations.
Ensures a preventative maintenance program is in place and effective for fleet and equipment.
Develops, implements and tracks on a monthly basis, an operational "dash board" for visual understanding of performance against plan elements.
Ensure all external stakeholder processes are followed and adhered to (SOP, SOS, JES,…).
Manages 3rd party relations with brokers, broker-drivers, customers, and support service.s
Leads a safe workplace culture and ensures all safety requirements are met.
Provides leadership to supervisor(s), to ensure alignment with operational and customer expectations.
Develops a culture of safety, professionalism and service excellence in all areas of operations.
Maintains policies and procedures to ensure compliance with Federal and Provincial transportation requirements.
Ensures all incidents (such as personal injuries; transportation collisions; spills etc) are promptly reported, documented, root causes identified and corrective/preventative measures implemented
Manages the dispatch function to ensure drivers are scheduled to meet company deliveries on time, including customer service reporting for customer relations.
Manages Brokers and Broker-Drivers, including, but not limited to driver schedules, equipment utilization, and driver contracts.
Provides mentoring and guidance through performance management process, including the establishment of objectives, conducting performance reviews, pay recommendations, development planning, and succession planning.
Oversees and manages professional development to support leadership development program.
Motivates and engages staff and develops effective peers, managers and clients.
Contributes to the development of annual budgets
Manages to an annual operating budget
Ensures compliance with all company and legislative reporting requirements.

Your Skills And Experience

Post secondary education, preferably in a field related to transportation or logistics
A suitable combination of education and experience may also be considered
Previous experience in the transportation industry, including operations, dispatch, and/or dock supervision or management
Advanced communication skills both verbal and written
Computer skills – accuracy, MS products, AS400, web based programs, RF Scanners
Strong trouble-shooting and problem solving skills
Demonstrated customer relationship skills
Strong conflict resolution skills
Ability to work under pressure and to deadlines with an appropriate sence of urgency
Ability to champion business needs in a collaborative manner to staff and colleagues
Results focused
Must be a self starter
Knowledge of various type of equipment is an asset (i.e., trucks, trailers, jacks, etc.)
Strong commitment to workplace safety

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values .

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More about this job

Responsibilities

Oversee daily transportation and logistics operations, including dispatch, fleet maintenance, broker relationships, customer service, safety, and compliance. Lead supervisors and staff, track operational performance, contribute to annual planning and budgets, and support employee development.

Requirements

Post-secondary education, preferably related to transportation or logistics, or a suitable combination of education and experience is sought. Candidates should have transportation industry experience and strong communication, computer, customer relationship, problem-solving, conflict resolution, and safety skills.

Skills

Transportation Operations
Logistics
Dispatch Management
Fleet Maintenance
Budget Management
Operational Planning
Performance Tracking
Customer Relations
Broker Management
Workplace Safety
Regulatory Compliance
Incident Management
Leadership
Performance Management
Conflict Resolution
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Logistics
Dedicated Fleet
Operations Management
Dispatch
Dock Supervision
Fleet Maintenance
Preventative Maintenance
Operational Dashboard
Unit Cost
Service Quality
Standard Operating Procedures
Broker Relations
Broker-Drivers
Driver Scheduling
Equipment Utilization
Workplace Safety
Transportation Compliance
Incident Reporting
Root Cause Analysis
Corrective Measures
Customer Relations
Annual Budgeting
Performance Reviews
Succession Planning
MS Products
AS400
Web-Based Programs
RF Scanners
Trucks

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