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Job Title: MRO Operations Coordinator Job Description

Day & Ross

Quality Coordinator

Montreal, QC, Canada
1111 Francois Lenoir, Lachine, QC, H8T 3P9, Canada

Job type: Full-time
Posting language: English · French
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

This position will provide support to the Terminal Load Quality Program, including maintenance and management of the data capture and information files. The role will lend administrative support the Terminal Management initiative in increasing the efficiencies and safety of all load securement. The Load Quality Coordinator also supports Terminal Management in reviewing and applying cause codes for service shipments.

How You’ll Help

Maintenance of Load Factor Program; reviewing all outbound loads to ensure the accurate capture of data and meeting load density requirement. Provides feedback of the gathered data to the regional and terminal level management for follow up actions.
Conducts analysis of load to determine that weights, cubes are within regulation.
Manages image data captured for terminal operations. Maintains continuous database of load images for reference.
Manages database for terminal and regional load factor performance. Provides links to allow acces of information and material to terminal and regional management.
Reviews truckload activities to ensure accuracy with weight for revenue purposes.
Investigates causes of service actions within terminals and applies codes appropriately.
Responsible for daily service report with a focus on accuracy and timeliness.

Your Skills & Experience:

College diploma or post-secondary education or combination of education and experience
3-5 years’ prior experience in a transportation service industry
A suitable combination of skills and experience may also be considered.
Excellent communications skills and expertise in interpersonal skills
Demonstrated analysis and reporting skills
Demonstrated PC skills: Microsoft Office-Excel, Word, Access, reporting software and/or other software/database skills
Strategic creative problem solver who is innovative, data-driven and improvement-oriented.
Strong analysis skills with demonstrated attention to detail attributes.
Display tact and diplomacy in handling internal and external interaction.
Work effectively as a team member, or individually as required, in a demanding environment.
Ability to manage workload is required.
Excellent organizational and time management skills.
English, other languages are an asset.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

Read the full bilingual original

Tu as ta place chez Day & Ross.

Coordonnateur de la qualité
À temps plein
Lachine, QC

Ce poste fournira un soutien au Programme de qualité de charge terminale, incluant la maintenance et la gestion des fichiers de capture de données et d'information. Ce poste apportera un soutien administratif à l'initiative de gestion des terminaux pour accroître l'efficacité et la sécurité de tous les systèmes de sécurisation des charges. Le coordonnateur de la qualité de charge soutient également la gestion des terminaux dans la révision et l'application des codes de cause pour les expéditions de service.

Comment tu vas aider

Maintenance du programme de facteur de charge; Examen de toutes les charges sortantes afin d'assurer la capture précise des données et le respect des exigences de densité de charge. Fournit des commentaires sur les données recueillies à la direction régionale et terminale pour les actions de suivi.
Effectue une analyse de la charge pour déterminer que les poids et les cubes sont dans la réglementation.
Gère les données d'images capturées pour les opérations de terminal. Maintient une base de données continue des images de chargement à titre de référence.
Gère la base de données pour la performance des facteurs de charge terminaux et régionaux. Fournit des liens permettant l'accès à l'information et au matériel à la gestion terminale et régionale.
Examine les activités de camions complets afin d'assurer l'exactitude avec une pondération à des fins de revenus.
Enquête sur les causes des actions de service au sein des terminaux et applique les codes de manière appropriée.
Responsable du rapport de service quotidien avec un accent sur la précision et la rapidité.

Vos compétences et votre expérience :

diplôme universitaire ou études postsecondaires ou combinaison de formation et d'expérience
3 à 5 ans d'expérience préalable dans l'industrie des services de transport
Une combinaison appropriée de compétences et d'expérience peut également être envisagée.
Excellentes compétences en communication et expertise en relations interpersonnelles
Compétences démontrées en analyse et en rapport
Compétences démontrées en informatique : Microsoft Office-Excel, Word, Access, logiciels de rapports et/ou autres compétences en logiciels/bases de données
Un résolveur de problèmes créatif et stratégique, innovant, axé sur les données et orienté vers l'amélioration.
Solides compétences en analyse avec des qualités démontrées d'attention aux détails.
Faites preuve de tact et de diplomatie dans la gestion des interactions internes et externes.
Travailler efficacement en tant que membre d'équipe, ou individuellement selon les besoins, dans un environnement exigeant.
La capacité à gérer la charge de travail est requise.
Excellentes compétences en organisation et gestion du temps.
L'anglais et d'autres langues sont un atout.

Pour postuler, visitez notre page Carrières à dayross.com.

Si vous êtes choisi pour le poste, on vous demandera de fournir des références et des vérifications des antécédents criminels avant d'embaucher. Vous ne serez contacté que si vous êtes sélectionné pour une entrevue.

À propos de Day & Ross

D'un seul camion de pommes de terre dans les années 1950 à une flotte de milliers d'exemplaires, Day & Ross est devenu l'un des plus grands fournisseurs de transport et de logistique en Amérique du Nord. Avec plus de 7 500 membres d'équipe et hors route aux États-Unis et au Canada, nous offrons un portefeuille diversifié de solutions de fret et de livraison, incluant LTL, camion complet, résidentiel, solutions dédiées pour flottes et logistique.

Nous croyons que nos collaborateurs sont notre plus grande force. Depuis plus de dix ans, nous sommes reconnues comme l'une des entreprises les mieux gérées du Canada. Nous avons également été nommées parmi les meilleures entreprises pour les femmes dans le domaine du transport depuis 2018. Notre reconnaissance reflète les valeurs familiales que nous partageons avec notre société mère, McCain Foods Limited.

En tant qu'employeur réglementé au niveau fédéral, Day & Ross soutient pleinement les principes d'équité en matière d'emploi et encourage tous les membres qualifiés des groupes désignés à postuler. Day & Ross s'engage à assurer l'accès et la participation égaux aux personnes en situation de handicap et à répondre à leurs besoins en temps opportun. Nous le ferons en éliminant et en prévenant les obstacles à l'accessibilité et en respectant nos exigences d'accessibilité en vertu du Règlement d'Accessibilité Canada et en accord avec nos pratiques, capacités et valeurs d'affaires.

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You belong at Day & Ross.

Quality Coordinator
Full-time
Lachine, QC

How You’ll Help

Maintenance of Load Factor Program; reviewing all outbound loads to ensure the accurate capture of data and meeting load density requirement. Provides feedback of the gathered data to the regional and terminal level management for follow up actions.
Conducts analysis of load to determine that weights, cubes are within regulation.
Manages image data captured for terminal operations. Maintains continuous database of load images for reference.
Manages database for terminal and regional load factor performance. Provides links to allow acces of information and material to terminal and regional management.
Reviews truckload activities to ensure accuracy with weight for revenue purposes.
Investigates causes of service actions within terminals and applies codes appropriately.
Responsible for daily service report with a focus on accuracy and timeliness.

Your Skills & Experience:

College diploma or post-secondary education or combination of education and experience
3-5 years’ prior experience in a transportation service industry
A suitable combination of skills and experience may also be considered.
Excellent communications skills and expertise in interpersonal skills
Demonstrated analysis and reporting skills
Demonstrated PC skills: Microsoft Office-Excel, Word, Access, reporting software and/or other software/database skills
Strategic creative problem solver who is innovative, data-driven and improvement-oriented.
Strong analysis skills with demonstrated attention to detail attributes.
Display tact and diplomacy in handling internal and external interaction.
Work effectively as a team member, or individually as required, in a demanding environment.
Ability to manage workload is required.
Excellent organizational and time management skills.
English, other languages are an asset.

Apply About employer

More about this job

Responsibilities

The Quality Coordinator supports the Terminal Load Quality Program by managing data capture, maintaining load factor databases, and ensuring compliance with weight and cube regulations. They also provide administrative support to terminal management, investigate service action causes, and prepare daily service reports.

Requirements

Candidates should possess a college diploma or equivalent post-secondary education combined with 3-5 years of experience in the transportation industry. Strong analytical, organizational, and PC skills, particularly in Microsoft Office, are required for this role.

Skills

Data capture
Load factor management
Administrative support
Database management
Microsoft Office
Excel
Word
Access
Reporting software
Communication skills
Interpersonal skills
Analytical skills
Problem solving
Time management
Attention to detail
Logistics

Visa sponsorship

Not detected in the job text

Keywords

Quality Coordinator
Terminal Load Quality Program
Data capture
Load factor
Transportation
Logistics
Microsoft Office
Excel
Word
Access
Database management
Reporting
Service shipments
Weight regulation
Load securement
Terminal management
Analytical skills
Time management
Communication
Problem solving
Attention to detail
Compliance
Truckload
LTL
Fleet solutions

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