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Added 8 mins ago
Asset Protection Associate
Walmart Canada
Kingston, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 8 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 8 mins ago
Customer Service Manager
Walmart Canada
Campbell River, BC
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
Customer Service Manager
Walmart Canada
Port Alberni, BC
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Vegreville, AB
Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 mins ago
(CAN) Gérant de rayon, mode
Walmart Canada
Magog, QC
Full-time
Position Summary...The Fashion Department Manager plays a key leadership role in bringing the fashion departments to life each day. By leading and supporting fashion associates, this role…
Added 8 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
(CAN) Customer Service Manager
Walmart Canada
Barrie, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
Manager, Program Management- Health(Pharmacy)
Walmart Canada
Mississauga, ON
Full-time
…stakeholders. It supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, builds accountability, measures progress, identifies…
Added 8 mins ago
(CAN) Manager, Project and Construction (IC)
Walmart Canada
North Vancouver, BC
Full-time
Position Summary...The Manager, Project and Construction will have a specialty in overseeing and coordinating HVAC and Refrigeration construction and facility projects, ensuring timely and…
Added 8 mins ago
Administrative Assistant, Finance & Operation
Upper Canada College
Toronto, ON
$66,746 to $87,604 CAD / year
Full-time
…document collection, statement retrieval, portal access, fund manager communications, and maintaining tracking sheets for capital calls, distributions, reports, and other investment-related…
Added 8 mins ago
Manager, Trades Personnel
Simon Fraser University
Burnaby, BC
Full-time
The Manager, Trades Personnel provides strategic and operational leadership for workforce management and service delivery within the Operations & Maintenance portfolio. The role establishes…
Added 8 mins ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Gatineau, QC
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 8 mins ago
(CAN) Manager, Project and Construction (IC)
Walmart Canada
Fort Saskatchewan, AB
Full-time
The Manager, Project and Construction will have a specialty in overseeing and coordinating HVAC and Refrigeration construction and facility projects, ensuring timely and budget-compliant…
Added 8 mins ago
(CAN) Food Lead Department Manager
Walmart Canada
Camrose, AB
Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 9 mins ago
Branch Manager
WGI Group
ON
$90,000 to $125,000 CAD / year
Full-time
Build a Strong Team. Drive Performance. Lead the Business.
Added 9 mins ago
Manager, Strategic Initiatives & Program Delivery
Skilled Trades Ontario
Mississauga, ON
Temporary
Position Title: Manager, Strategic Initiatives and Program Delivery
Added 9 mins ago
The Shoe Co. - Supervisor Part-time
The Shoe Co.
Sudbury, ON
Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 9 mins ago
Category Manager
Post Consumer Brands
Toronto, ON
Full-time
Lead external analytics and data-provider partnerships to continuously improve business intelligence and category capabilities.
Added 23 mins ago
AML Manager
Royal Bank of Canada
Toronto, ON
Full-time
As a Manager (Canadian Banking) within the AML Financial Intelligence Unit (FIU) Investigations team, you are the Subject Matter Expert (SME) on AML Investigations and work with the team…
Added 23 mins ago
Sr. Product Manager
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Vancouver, BC
Full-time
Rivian is looking for a Senior or Staff Product Manager to lead the evolution of our web experiences across the upper funnel - from discovery and consideration through configuration, lead…
Added 38 mins ago
Manager, Member Enquiries
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
$86,000 to $131,000 CAD / year
Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 38 mins ago
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck Canada
Calgary, AB
Full-time
Nous pouvons avoir recours à l’intelligence artificielle et à des outils automatisés pour soutenir notre processus de recrutement. Ces outils sont utilisés pour appuyer, et non remplacer,…
Added 38 mins ago
Member Engagement and Projects, Alberta Bureau for International Education
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Job classification: P2083 - Business Development Manager
Added 38 mins ago
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck Canada
Kirkland, QC
Full-time
Nous pouvons avoir recours à l’intelligence artificielle et à des outils automatisés pour soutenir notre processus de recrutement. Ces outils sont utilisés pour appuyer, et non remplacer,…

Dayforce

Payroll Delivery Manager

Canada

Apply by: Nov 20, 2026
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity

Dayforce is currently seeking a Full-Time Salaried Payroll Delivery Manager I to join our Dayforce Managed Team. The role focuses on collaborative leadership of Payroll specialists for an assigned book of clients. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.

The ideal candidate will have a strong background in effectively managing clients relationships, support process sustainability, indirectly managing the payroll specialists and being a strong consultative partner. They will also have an in-depth working knowledge of US/Canadian payroll, year- end processing, projects management, own day to day deliverables and has an “I own it” attitude with a “Be the Difference” passion to deliver exceptional results.

What you’ll get to do

Manage a broad scope of day-to-day operations with agility and through continual change.
Maintain oversight across multiple internal departmental actions, items and work to resolve within tight time deadlines
Accountable and responsible for overall quality control and auditing to ensure accuracy and low error or defect percentage, leads efforts to continually improve in these areas.
Ensure adherence to contract and service level agreements (SLA) compliance by measuring and monitoring quality
Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements to effectively increase value
Be a subject matter expert of Dayforce and Client information and make recommendations to internal and external leaders
Track workflow processes, managing tasks and removing bottlenecks to meet timelines
Make recommendations on resource utilization to provide maximum efficiency
Support (existing and new) clients and internal teams throughout various client life cycles
Consistently and successfully assist in project planning and project rollout
Plan and coordinate Operational tasks and readiness for Parallel and Dry Run Testing
Assist in directing Payroll Specialists to the necessary tools, provide coaching and training to the team.
Assist in establishing standards and best practices to initiate/create document standard operating procedures.
Prepare and present metrics, business reviews, processes, changes and other items to internal and external front line or executives
Create and maintain positive internal/external relationships with various teams and external partners
Provide world-class customer service in all aspects of the job
Create, enhance, support and promote cross-functional training and create a network of cross-functional internal partners.
Complex product, payroll and offering knowledge is essential, as it requires specific detailed knowledge and the capabilities to accomplish assigned tasks.
Communication skills are essential, you must be able to transfer all information to others (clients, leaders, co-workers) effectively and efficiently.
Have an “I own it” attitude about deliverables and projects from start to finish
Approve payrolls while adhering to compliance guidelines before commit
Responsible for year-round compliance and control efforts
Perform frequent employer level audits to ensure accuracy of payroll and tax setups based on legislative compliance or obtains internal partnership to do so
Manage or perform the quarter and year end process among the payroll team and internal partners to execute payroll requirements on time and accurately

Skills and Experience we Value

A minimum of 2 to 4 years of payroll knowledge and experience in high volume payroll operation and managing end to end US payroll (Includes Balancing, Quarter End (US), ROE (CA), Tax, Garnishments, Legislation & Year End)
End to end payroll experience a plus with strong analytical and technical expertise
Meticulous planning, organizational and resolution skills for payroll operational items at a client level, including positive change management abilities
Must have excellent verbal and written communication skills with the ability to communicate clearly and effectively with leadership, internal partners and customers
Bachelor’s Degree desired or equivalent work experience
Enthusiasm, a strong work ethic, and optimistic attitude
The ability to be a strong team-player, especially in high-pressure, fluid situations.
The ability to travel intermittently
Routine flexibility in work schedule to support clients and team based on business needs. Candidate should be available to support operational hours of work between 8am-8pm Eastern Standard Time (EST). Weekends and public holiday work may be required.

What would make you really stand out

Payroll certification highly desired.
Experience with Canadian payroll extremely desirable
Enthusiastic and passionate about being engaged and collaborating.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

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More about this job

Responsibilities

The Payroll Delivery Manager leads a team of payroll specialists to manage client relationships and ensure the accurate delivery of payroll, benefits, and workforce management services. They are responsible for maintaining compliance, monitoring service level agreements, and driving process improvements to enhance operational efficiency.

Requirements

Candidates must have 2 to 4 years of experience in high-volume payroll operations, including expertise in US and Canadian payroll legislation and year-end processing. Strong communication, analytical, and project management skills are essential, with a bachelor's degree preferred.

Skills

Payroll management
US payroll
Canadian payroll
Project management
Year-end processing
Compliance
SLA management
Quality control
Team leadership
Coaching
Training
Data analysis
Communication
Process improvement
Auditing

Benefits

Time away from work programs
Comprehensive wellness initiatives
Competitive pay
Benefits
Volunteer days

Visa sponsorship

Not detected in the job text

Keywords

Payroll
HCM
Dayforce
Client management
SLA
Compliance
Year-end
Tax
Garnishments
ROE
Auditing
Project planning
Process improvement
Metrics
Business reviews
Operational readiness
Training
Coaching
Workflow management
Customer service
Cross-functional collaboration
Analytical skills
Change management
Technical expertise
Payroll certification

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