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Added 5 mins ago
A
Quick Lube Technician- Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $16 to $18 CAD / hour
- Other
As a Quick Lube Technician, you are responsible for inspecting and lubricating customer’s vehicles in accordance with policies and procedures as set forth by the Service Manager. The Lube…
Added 5 mins ago
TH
Overnight Freight Associate Part Time - MISSISSAUGA BRITANNIA
The Home Depot Canada
Mississauga, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 5 mins ago
TH
Associé(e) aux caisse (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Edson, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 5 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Airdrie, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 mins ago
TH
Overnight Freight Associate Part-Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 5 mins ago
RT
Service Technician
Rentokil Terminix
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated…
Added 5 mins ago
S
Full Time Assistant Meat Manager - Hillside Location
Sobeys
Victoria, BC
- Full-time
…and organizational skills. You will demonstrate outstanding customer service while you coach staff to provide superior cuts of meat. With the support of the Department Manager, you will…
Added 5 mins ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Leverages customer insights, Voice of the Customer feedback, and in-store observations to identify opportunities and support improvements to customer satisfaction and overall service…
Added 5 mins ago
TH
Overnight Freight Associate Part Time (Saint John)
The Home Depot Canada
Saint John, NB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 5 mins ago
CL
Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
Work in co-operation with other staff including but not limited to: the Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service…
Added 5 mins ago
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Deli Supervisor
Centra
Killarney, MB
- Full-time
Customer focused manager who can build a quality and loyal customer base;
Added 5 mins ago
AC
Food Service Worker
Aramark Canada
Kingston, ON
- Part-time
Previous customer service or food service experience is an asset but not required.
Added 5 mins ago
TH
ÉQUIPE DE NUIT/PRÉPOSÉ AU CHARIOT À POSTE DE COMMA
The Home Depot Canada
Charlottetown, PE
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 7 mins ago
EL
Store Manager Store Manager
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 7 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
We are seeking an experienced R&D Prototyping Manufacturing Engineer to lead and support a small team of electromechanical technicians in delivering high-quality research and development…
Added 7 mins ago
EC
Field Service Technician
Eaton Corporation
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service related problems.
Added 20 mins ago
HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
As the hotel’s General Manager, you will be accountable for delivering an exceptional guest experience, leading and engaging your teams, and achieving financial objectives. You will…
Added 20 mins ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Manager, Billing & Payment Services, you will lead a team of approximately five employees in a hybrid work environment. You will be responsible for coaching, performance…
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 20 mins ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
The Assistant Manager is a full-time, on-site leadership role at our Belleville location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your…
Added 20 mins ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
A+ certification (or equivalent), customer service–related background, and 5+ years of experience in a similar role; previous Level 2 technical support experience is considered an asset.
Added 20 mins ago
TH
SUPERVISEUR 26/27
The Home Depot Canada
Barrie, ON
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 20 mins ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
Reporting to the Director, Information Systems, the Manager, HCM Operations Support is responsible for the day-to-day operational support, stability, maintenance, and service delivery of…
Added 20 mins ago
DB
Sales Coordinator
DoubleTree by Hilton
Toronto, ON
- Full-time
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.

Dayforce

Product Owner Sr

Canada

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Job details

Apply by: Nov 9, 2026
Posting language: English
Posted: May 11, 2026

Original job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team’s objectives and goals. We’re looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes.

What you'll get to do

Be the product owner for the capabilities delivered through the Salesforce platform.
Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities.
Develop strategies and plans to drive end user adoption and optimization.
Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities.
Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions.
Provide work assignments to the Business Analysts supporting the associated development teams.
Works with many internal teams to develop a unified and exceptional customer experience and user experience.
Participates in feature assessment, requirements gathering and documentation.
Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated.
Communicate product and user experience requirements to development and technology teams.
Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap.
Stay informed of initiatives, evolving strategies and company vision.
Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs.
Collaborates with Cybersecurity for privacy and risk management considerations.
Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities.
Conducts periodic assessments of the capability maturity and performance against business objectives.
Provides education, counsel and advice on internal projects and opportunities as appropriate.
Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality.

Skills and experience we value

Bachelor’s degree plus 6-10 years related experience or equivalent combination of education and experience.
5+ years’ experience as a Product Owner or Program Manager
Experience with Service Cloud, Experience Cloud, or Certinia
Strong understanding of Salesforce platform
Evidence of strong analytical skills, problem solving, and strong logical thinking
Proven ability to document requirements, issues, and outcomes
Strong verbal communication and presentation skills
Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management
Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships
Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure.
Strong team player, especially in high-pressure, fluid situations

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

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More about this job

Responsibilities

The Senior Product Owner will manage capabilities on the Salesforce platform, driving prioritization, roadmap development, and end-user adoption. They will collaborate with cross-functional teams to deliver exceptional customer experiences while overseeing the product backlog and sprint management.

Requirements

Candidates must have a bachelor's degree and 6-10 years of related experience, including at least 5 years as a Product Owner or Program Manager. Proficiency with Salesforce, specifically Service Cloud or Experience Cloud, along with strong analytical and communication skills, is required.

Skills

Product ownership
Salesforce
Service Cloud
Experience Cloud
Certinia
Stakeholder management
KPI tracking
Roadmap development
Requirements gathering
Sprint management
Analytical skills
Problem solving
Logical thinking
Communication
Time management
Risk management

Benefits

Time away from work programs
Wellness initiatives
Competitive pay
Charity programs

Visa sponsorship

Not detected in the job text

Keywords

Product Owner
Salesforce
Service Cloud
Experience Cloud
Certinia
HCM
Human Capital Management
KPI
Roadmap
Sprint Management
Backlog
Stakeholder Management
Cybersecurity
Risk Management
Business Systems
Technology
User Experience
Customer Experience
Cloud Platform
Agile

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