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Added 1 min ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Leverages customer insights, Voice of the Customer feedback, and in-store observations to identify opportunities and support improvements to customer satisfaction and overall service…
Added 1 min ago
CL
Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
The Resident Advisor (RA) is a hired student leader who is expected to act as a role model, mentor, resource, and support to students living residence. The primary objective of the RA as…
Added 2 mins ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 16 mins ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
Education Assistance Program/ Tuition Reimbursement
Added 16 mins ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Algoma University has an existing vacancy in the position of Mental Health & Wellness Coordinator. Reporting to the Manager, Student Wellbeing, the Mental Health and Wellness Coordinator…
Added 16 mins ago
HH
Fredericton Medical Laboratory Assistant/Phlebotomist (3041) PCN 1150994
Horizon Health Network
Fredericton, NB
- Full-time
The Medical Laboratory Assistant is responsible for assisting with pre and post analytical tasks and routine technical and laboratory support procedures.
Added 16 mins ago
CG
Registered Nurse - Operating Room - Temporary Part-Time (2026-229)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
- Temporary
Access to funding to support education that you want to pursue
Added 16 mins ago
BH
Registered Practical Nurse – Mental Health Services #560-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager of Crisis Mental Health Services, the Registered Practical Nurse (RPN) will implement services meeting the needs of individuals with mental health and addiction…
Added 16 mins ago
SG
Account Manager - Existing Installations
Schindler Group
Hamilton, ON
- $62,000 to $80,000 CAD / year
- Full-time
As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance services. You will ensure high…
Added 16 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
A Post Secondary education in a recognized Hospitality Management program would be an asset.
Added 16 mins ago
PM
Clinical Education Manager
Pride Mobility Products Corporation
Canada
- Full-time
Support the Quantum Rehab Leadership teams by providing education, training and guidance to increase the effectiveness of the Sales team in each region’s top facilities and referral sources
Added 16 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 16 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Campbell River, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 16 mins ago
W
Scheduler
Webuild
Toronto, ON
- Full-time
University or College education - B. Eng. (Asset) or Construction Engineering Technology program.
Added 16 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 16 mins ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
As the Senior Manager, HR Ops & Labour Relations, you will lead HR Operations and Labour Relations support for sites with fewer than 200 employees. Reporting to Josh Torres, VP, Labour…
Added 16 mins ago
OT
Restaurant Assistant Manager
One Therapy Network
Langford, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 16 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
…comprehensive group health benefits, an employee assistance program (EAP), paid leave, education and training, as well as recognition and rewards…
Added 16 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Abbotsford, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 16 mins ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Abbotsford, BC
- Full-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 16 mins ago
NB
Regional Administrative Manager
National Bank of Canada
Calgary, AB
- Full-time
Within the Wealth Management team, you will support a geographically dispersed workforce across multiple branches throughout the Prairie region and report to the Vice President and Regional…
Added 16 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Assist in the delivery of the City Market Strategic Plan and work with the City Market Manager to support the daily operations of the City Market, and Night Market;
Added 16 mins ago
EI
Intermediate Claims Adjuster - Physical Damage (ON)
Echelon Insurance
Mississauga, ON
- Full-time
Continuous learning through our robust corporate curriculum and education reimbursement program,
Added 16 mins ago
H
Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 16 mins ago
H
Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…

Dayforce

Product Owner Sr

Canada

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Applications open in a new tab.

Job details

Apply by: Nov 9, 2026
Posting language: English
Posted: May 11, 2026

Original job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team’s objectives and goals. We’re looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes.

What you'll get to do

Be the product owner for the capabilities delivered through the Salesforce platform.
Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities.
Develop strategies and plans to drive end user adoption and optimization.
Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities.
Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions.
Provide work assignments to the Business Analysts supporting the associated development teams.
Works with many internal teams to develop a unified and exceptional customer experience and user experience.
Participates in feature assessment, requirements gathering and documentation.
Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated.
Communicate product and user experience requirements to development and technology teams.
Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap.
Stay informed of initiatives, evolving strategies and company vision.
Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs.
Collaborates with Cybersecurity for privacy and risk management considerations.
Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities.
Conducts periodic assessments of the capability maturity and performance against business objectives.
Provides education, counsel and advice on internal projects and opportunities as appropriate.
Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality.

Skills and experience we value

Bachelor’s degree plus 6-10 years related experience or equivalent combination of education and experience.
5+ years’ experience as a Product Owner or Program Manager
Experience with Service Cloud, Experience Cloud, or Certinia
Strong understanding of Salesforce platform
Evidence of strong analytical skills, problem solving, and strong logical thinking
Proven ability to document requirements, issues, and outcomes
Strong verbal communication and presentation skills
Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management
Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships
Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure.
Strong team player, especially in high-pressure, fluid situations

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

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More about this job

Responsibilities

The Senior Product Owner will manage capabilities on the Salesforce platform, driving prioritization, roadmap development, and end-user adoption. They will collaborate with cross-functional teams to deliver exceptional customer experiences while overseeing the product backlog and sprint management.

Requirements

Candidates must have a bachelor's degree and 6-10 years of related experience, including at least 5 years as a Product Owner or Program Manager. Proficiency with Salesforce, specifically Service Cloud or Experience Cloud, along with strong analytical and communication skills, is required.

Skills

Product ownership
Salesforce
Service Cloud
Experience Cloud
Certinia
Stakeholder management
KPI tracking
Roadmap development
Requirements gathering
Sprint management
Analytical skills
Problem solving
Logical thinking
Communication
Time management
Risk management

Benefits

Time away from work programs
Wellness initiatives
Competitive pay
Charity programs

Visa sponsorship

Not detected in the job text

Keywords

Product Owner
Salesforce
Service Cloud
Experience Cloud
Certinia
HCM
Human Capital Management
KPI
Roadmap
Sprint Management
Backlog
Stakeholder Management
Cybersecurity
Risk Management
Business Systems
Technology
User Experience
Customer Experience
Cloud Platform
Agile

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