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Added 6 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 36 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 36 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 36 mins ago
Asset Investment Analyst
Toronto Hydro
Toronto, ON
Reporting to the Manager, Customer Connections Planning & Technical Analysis, the Asset Investment Analyst will provide a wide range of engineering support services that will ensure…
Added 36 mins ago
Engineer
Toronto Hydro
Toronto, ON
Reporting to the Manager, Engineering, Engineering Policy and Product Change, the Engineer is responsible for providing a broad range of engineering support services to ensure the technical…
Added 36 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Roblin, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 36 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Swan River, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 36 mins ago
Lead Hand - Medical Device Reprocessing
Winnipeg Regional Health Authority
Winnipeg, MB
Must be self-motivated, with a strong aptitude for customer service.
Added 36 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 36 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Wawanesa, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 36 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Grandview, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 36 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 1 hour ago
AC
Operations Manager - Contact Centres
Air Canada
Dorval, QC
- Full-time
Our skilled Operations Managers embrace their role as a Leader, assisting Customer Sales and Service Agents to achieve their personal potential in the delivery of superior customer service.…
Added 1 hour ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 1 hour ago
IR
Digital Account Manager (Freelance)
Idea Rebel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Digital Account Manager, you will function as the strategic lead for a variety of accounts. This involves relationship-building and working alongside internal sales reps to manage and…
Added 1 hour ago
B
Forward Deployed Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed…
Added 1 hour ago
DB
Alterations Specialist
David's Bridal
Langley (District), BC · City of Langley, BC
- $21.55 to $23.9 CAD / hour
- Full-time
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 1 hour ago
TT
Service Manager
Top Tier Talent Group
Quebec, QC
- Full-time
When a food plant stops, every minute costs product, labor, and trust. You will lead the service team that gets processing and packaging lines back in production - and leave every customer…
Added 2 hours ago
SM
IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
…solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools…
Added 2 hours ago
TS
Store Associate
The Salvation Army in Canada
Leduc, AB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 hours ago
BG
Service Writer
Brandt Group of Companies
AB · Edmonton, AB
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Added 2 hours ago
BG
Foreman Service
Brandt Group of Companies
Winnipeg, MB
- Full-time
Advise the Service Manager of all customer complaints to ensure timely resolution and maintain service quality.
Added 2 hours ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 hours ago
B
Facility Services Manager
BGIS
Calgary, AB
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

Dayforce

Product Owner Sr

Canada

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Applications open in a new tab.

Job details

Apply by: Nov 9, 2026
Posting language: English
Posted: May 11, 2026

Original job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team’s objectives and goals. We’re looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes.

What you'll get to do

Be the product owner for the capabilities delivered through the Salesforce platform.
Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities.
Develop strategies and plans to drive end user adoption and optimization.
Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities.
Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions.
Provide work assignments to the Business Analysts supporting the associated development teams.
Works with many internal teams to develop a unified and exceptional customer experience and user experience.
Participates in feature assessment, requirements gathering and documentation.
Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated.
Communicate product and user experience requirements to development and technology teams.
Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap.
Stay informed of initiatives, evolving strategies and company vision.
Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs.
Collaborates with Cybersecurity for privacy and risk management considerations.
Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities.
Conducts periodic assessments of the capability maturity and performance against business objectives.
Provides education, counsel and advice on internal projects and opportunities as appropriate.
Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality.

Skills and experience we value

Bachelor’s degree plus 6-10 years related experience or equivalent combination of education and experience.
5+ years’ experience as a Product Owner or Program Manager
Experience with Service Cloud, Experience Cloud, or Certinia
Strong understanding of Salesforce platform
Evidence of strong analytical skills, problem solving, and strong logical thinking
Proven ability to document requirements, issues, and outcomes
Strong verbal communication and presentation skills
Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management
Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships
Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure.
Strong team player, especially in high-pressure, fluid situations

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

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More about this job

Responsibilities

The Senior Product Owner will manage capabilities on the Salesforce platform, driving prioritization, roadmap development, and end-user adoption. They will collaborate with cross-functional teams to deliver exceptional customer experiences while overseeing the product backlog and sprint management.

Requirements

Candidates must have a bachelor's degree and 6-10 years of related experience, including at least 5 years as a Product Owner or Program Manager. Proficiency with Salesforce, specifically Service Cloud or Experience Cloud, along with strong analytical and communication skills, is required.

Skills

Product ownership
Salesforce
Service Cloud
Experience Cloud
Certinia
Stakeholder management
KPI tracking
Roadmap development
Requirements gathering
Sprint management
Analytical skills
Problem solving
Logical thinking
Communication
Time management
Risk management

Benefits

Time away from work programs
Wellness initiatives
Competitive pay
Charity programs

Visa sponsorship

Not detected in the job text

Keywords

Product Owner
Salesforce
Service Cloud
Experience Cloud
Certinia
HCM
Human Capital Management
KPI
Roadmap
Sprint Management
Backlog
Stakeholder Management
Cybersecurity
Risk Management
Business Systems
Technology
User Experience
Customer Experience
Cloud Platform
Agile

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