Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
CI
Intermediate Analyst, Logistics (Nuclear)
Calian in Space & Technology
Tiverton, ON
- Full-time
Ensure assigned work is completed accurately, efficiently, and in accordance with project requirements and customer expectations.
Added just now
GC
Site & Water Treatment Plant Coordinator
Glencore Canada
Granisle, BC
- $67,000 to $93,000 CAD / year
- Full-time
…stewardship of the Bell Mine legacy site. Reporting to the Site Manager, this position operates the water treatment plant and associated pump stations, coordinates field activities,…
Added just now
GI
Junior Account Manager / Gestionnaire de comptes junior
Gillespie-Munro Inc.
Montreal, QC
- Full-time
Gillespie-Munro Inc. (GMI) is looking for a Junior Account Manager to develop business opportunities within our existing customer and prospect database, with a focus on international…
Added just now
IC
Anti-Money Laundering Manager
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $70 to $82 CAD / hour
- Contract
The VP, KYC Client Enablement is responsible for leading the end-to-end Know Your Customer (KYC) program, including New-to-Bank (NTB) onboarding, periodic KYC refresh activities, and client…
Added just now
CO
Environmental Services Engineer, Compliance-TS269
City of London, Canada
London, ON
- Full-time
Reporting to the Division Manager, Wastewater Treatment Operations, the Environmental Services Engineer is responsible for overseeing the development and implementation of a wastewater…
Added just now
O
Senior Dealer Solutions Executive
OPENLANE
Kamloops, BC
- $60,000 to $75,000 CAD / year
- Full-time
…opportunity to use your experience in prospecting and developing customer relationships, implementing sales strategies, and providing product…
Added just now
H
Manager, Business Finance, to join our IT Planning & Business Partnership
Hays
Toronto, ON
- Full-time
We are currently seeking a Manager, Business Finance, to join our IT Planning & Business Partnership team in Toronto, ON/St. John's NL.
Added just now
N
Vice President of Operations
Northern911
Sudbury, ON · Greater Sudbury, ON
- Full-time
…intrusion, environmental, and connected-device alerts.. Our customer support specialists extend that care beyond emergencies, handling after-hours answering, on-call escalation, and…
Added just now
YC
Customer Service Representative
Yamaha Corporation
Toronto, ON
- Full-time
Resolve customer issues in the best interest of both customer and company and/or work with other team members to resolve the issue as required. Escalate to the supervisor or manager as…
Added 14 mins ago
SD
Merchandiser, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
EMAIL MARKETING SPECIALIST
Boutique La Vie En Rose
Montreal, QC
Reporting to the Email Marketing Manager, the Email Marketing Specialist contributes to the development, optimization, and performance of La Vie en Rose’s email campaigns to support sales…
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Waterloo, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
Sales Associate
Laura Canada
Richmond, BC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 14 mins ago
LC
Meat Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dieppe, NB
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 14 mins ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 14 mins ago
Technical Account Manager Prin
Dayforce
Canada
…rapidly growing SaaS product, the Principal Technical Account Manager (TAM) delivers premium, high-touch account management services to a portfolio of high-value, complex accounts. In this…
Added 14 mins ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day…
Added 14 mins ago
General Manager
Northland Properties
Castlegar, BC
The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve…
Added 14 mins ago
MANAGER
Boutique La Vie En Rose
Beloeil, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 14 mins ago
T
Branch Manager II - Gander
TD
Gander, NL
- Full-time
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter…
Added 14 mins ago
T
Short Term Assignment - Branch Manager I
TD
Meaford, ON
- Full-time
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter…

Dayforce

Technical Account Manager Prin

Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Jan 10, 2027
Experience: 5+ years of experience in Dayforce/HCM Consulting, Implementation, or related technical teams
Posting language: English
Posted: Nov 9, 2026

Original job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

As a key member of the Dayforce organization, renowned for its rapidly growing SaaS product, the Principal Technical Account Manager (TAM) delivers premium, high-touch account management services to a portfolio of high-value, complex accounts. In this role, the Principal TAM partners closely with Customer Success Managers and Support Analysts to provide best-in-class support ensuring seamless client experiences and long-term success. The TAM provides executive-level guidance, shaping long-term technical strategy, and serving as a trusted advisor to our most strategic customers.

The Principal TAM operates as a cross-functional lead, working closely with Customer Success, Product & Technology, Support, Implementation, and Value-Added Services to ensure client success at scale. With deep domain knowledge and technical expertise, they proactively identify risks and opportunities, guide platform optimization, and deliver strategic recommendations that drive operational efficiency, compliance, and business value.

This role requires strong thought leadership, influencing skills, and a proactive, consultative mindset. The Principal TAM not only understands the intricacies of Dayforce functionality but also the broader business context of each client, enabling them to align Dayforce capabilities to evolving organizational goals and industry trends.

This is an excellent opportunity to join a rapidly growing leading innovator in next-generation Human Capital Management solutions in a challenging and rewarding role. The ideal candidate is highly energetic, passionate about client management, and thrives in a highly collaborative and fast-paced environment.

What you'll get to do

Partner with the Customer Success Manager to drive overall customer success outcomes including value realization, customer growth, retention, and advocacy.
Provide executive-level guidance, shaping long-term technical strategy, and serving as a trusted advisor to customers.
Understand the big picture and the business your customer is in – connect the dots and translate your customer's business problems into a viable solution using Dayforce products and services.
Define and monitor key performance indicators and devise a technical strategy to accomplish and maintain them.
Analyze your customer's usage patterns and utilization of the software, develop a game plan to improve user experience, overall adoption and effort reduction.
Leverage domain and technical expertise to investigate functional and technical issues and deliver best practice recommendations and solutions.
Play an active role in ensuring that the integration of services and infrastructure architectures are designed and implemented to meet evolving business/operational requirements and standards for reliability, scalability and availability.
Plan, communicate, support, and drive Dayforce upgrade readiness.
Meet or exceed targeted Net Promoter Score (NPS) levels, TAM Services year over year growth and client retention metrics.
Leverage your strong communication skills to translate technical issues to non-technical counterparts and establish an exceptional level of trust and dependability.
Solicit customer feedback and partner with internal Dayforce teams to drive product and operational improvements.
Contribute meaningful content to monthly, quarterly and executive business reviews, including challenges, progress and achievements.
De-escalate technical issues effectively with minimal supervision, including critical issues with executive visibility.
Proactively engage internal and external key stakeholders to drive desired outcomes, anticipating and detecting issues and implementing safeguards to mitigate risks before they happen.
Serve as an objective customer advocate within the business, influencing outcomes while managing customer expectations.
Coordinate regional TAM support for global customers, ensuring a seamless and consistent experience.
Anticipate customers' future needs and provide comprehensive industry, vertical, and geographic insights based on both external and internal data. Recommend product and process improvements to the business.
Support new TAM hires during onboarding, provide ongoing mentorship to colleagues, facilitate peer learning opportunities, and contribute to the continuous upskilling of the TAM team.
Lead or contribute to cross-functional initiatives that advance strategic objectives, fostering collaboration and clear communication across teams to ensure alignment and successful execution.

Skills and experience we value

Bachelor's degree in computer science, Engineering, or relevant software/computer related fields
5+ years of experience in Dayforce/HCM Consulting, Implementation, or related technical teams
Proven HCM domain experience, specifically in at least three core modules (Payroll, Benefits, WFM and HR).
Strong technical background with a proven ability to resolve highly complex business and integration challenges for enterprise level customers.
Strong understanding of relational database systems and advanced proficiency with SQL, XML, and/or XSLT.
Excellent judgement, exceptional problem resolution skills and the ability to balance multiple demands.
Ability to work under tight timelines and under pressure, evaluate risk independently and propose contingency plans.
Thorough understanding of Software-as-a Service (SaaS) business model and exposure to hosting and change management protocols.
Outstanding oral and written communication skills.
Executive presence, confidence and credibility with senior stakeholders in the business and externally
Proven ability to motivate, influence and lead discussions with senior stakeholders to ensure we are achieving the desired client outcomes.
Relevant certifications such as ITIL Foundations, FPC, CPP, PMP, Lean Six Sigma
Comfortable with traveling internationally and has a valid passport

What would make you stand out

Essential Personal Attributes & Behavioral Traits

Strong customer-centric mindset with a focus on delivering measurable value and satisfaction.
Collaborative team player who actively contributes to a supportive and high-performing work environment.
Self-motivated and proactive, with the ability to work independently and drive initiatives forward.
Results-oriented with a balanced approach to building relationships and achieving objectives.
Strategic systems thinker who approaches challenges with purpose, clarity, and decisiveness.
Communicates with authenticity, courage, and composure - even in high-pressure situations.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

Dayforce is committed to providing accommodations for applicants with disabilities throughout the recruitment process. If you require an accommodation, please contact us at accessibilty@dayforce.com.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

Apply About employer

More about this job

Responsibilities

The Principal Technical Account Manager provides high-touch strategic guidance and technical support to high-value enterprise clients to ensure long-term success and platform optimization. They act as a cross-functional lead, collaborating with internal teams to drive product adoption, resolve complex technical issues, and align Dayforce solutions with client business goals.

Requirements

Candidates must have a bachelor's degree in a relevant technical field and at least 5 years of experience in HCM consulting or implementation. Proficiency in core HCM modules, relational databases, and technical languages like SQL and XML is required, along with strong executive presence and communication skills.

Skills

Technical Account Management
HCM
Payroll
Benefits
WFM
HR
SQL
XML
XSLT
SaaS
Strategic planning
Client advocacy
Project management
Data analysis
Communication
Leadership

Benefits

Time away from work programs
Comprehensive wellness initiatives
Competitive pay
Volunteer days
Charity programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
HCM
SaaS
Payroll
Benefits
WFM
HR
SQL
XML
XSLT
ITIL
FPC
CPP
PMP
Lean Six Sigma
Enterprise
Integration
Customer Success
Implementation
Data Analysis
Cloud HCM
Strategy
Compliance
Operational Efficiency
Stakeholder Management
Business Value
Technical Strategy
Platform Optimization
Reliability
Scalability

Report this job