Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About the opportunity
The Senior Business Analyst is a key member of the Government of Canada (GC) Training Delivery team, responsible for the analysis, reporting, systems, processes, and program coordination that support effective training delivery.
Reporting to the Manager, Training Delivery, this senior individual contributor will translate program needs into actionable requirements, provide visibility into demand and capacity, and develop scalable processes and tools. The role works closely with Training Consultants, Instructional Designers, Training Operations, technology teams, and other cross functional partners.
What you’ll get to do
Program and Business Analysis
- Partner with GC Training leadership on program planning, prioritization, resource visibility, and execution.
- Translate business needs into clear requirements, workflows, processes, and implementation actions.
- Coordinate dependencies across training schedules, learner populations, resources, systems, content readiness, and delivery milestones.
- Identify program risks, gaps, and competing priorities and coordinate actions to address them.
Data, Reporting and Systems
- Develop dashboards, executive summaries, and reporting that provide key stakeholders across the Government of Canada program with clear visibility into project status, training demand, capacity, delivery activity, learner readiness, risks, and other key program measures.
- Analyze program data and support forecasting and capacity planning to inform decisions and identify delivery constraints.
- Maintain the integrity of program and learner data through appropriate controls, audits, and reconciliation.
- Support learning systems and other tools used to manage GC Training, including investigation and resolution of system or data issues.
Process Improvement and Execution
- Identify and implement opportunities to simplify, automate, and scale GC Training processes, reporting, tools, and ways of working.
- Lead assigned analysis, reporting, system, or process improvement initiatives from requirements through implementation, coordinating stakeholders, testing, and adoption as required.
Skills and experience we value
- Postsecondary education in Business Administration, Learning and Development, Information Systems, Operations, or a related discipline, or equivalent experience.
- 7+ years of relevant experience in business analysis, training or program operations, learning systems, or a related field.
- Experience translating business requirements into operational, process, reporting, or technology solutions.
- Experience with data analysis, reporting, forecasting, capacity planning, or related analysis.
- Experience with learning management systems or other enterprise systems.
- Experience independently leading projects, workstreams, or process improvement initiatives involving multiple stakeholders.
- Advanced proficiency with Microsoft Excel.
- Ability to obtain and maintain the Government of Canada security status required to access Protected B information and a minimum of 5 years of Canadian residency.
What would make you stand out
- Experience supporting large scale or complex training, Government of Canada, public sector, or enterprise implementation programs.
- Experience with Dayforce or other Human Capital Management systems and learning platforms such as Docebo.
- Experience with Power BI or other data visualization and reporting tools, including the development of dashboards and executive level reporting.
- Experience with process mapping, workflow design, or business process improvement, including identifying opportunities to simplify or automate processes.
- Experience with project or work management platforms used to coordinate complex initiatives, dependencies, and deliverables.
- Experience applying automation or AI to improve business or operational processes.
- English and French bilingual capability.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
This job posting is for an existing vacancy
Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs
