Find work in Canada.

324,620 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 16 mins ago
Part Time Floor Leader - Mic Mac Shopping Centre
Lush Fresh Handmade Cosmetics North America
Dartmouth, NS
Part-time
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the…
Added 16 mins ago
Eyecare Sales Associate
LensCrafters
Toronto, ON
Full-time
…higher standard of quality have made LensCrafters an industry leader for over 30…
Added 46 mins ago
Client Representative
H2O4Life
Waterloo, ON
Full-time
Join H2O4Life, a proudly Canadian company offering competitive pay, bonuses and paid training - no experience required. This is a Monday to Friday position with no cold calling and all…
Added 1 hour ago
Director of Product Management Enterprise
Trackforce
Montreal, QC
Full-time
Partnering closely with Engineering, Sales, and executive leadership, you will shape go-to-market strategy, lead Customer Advisory Board insights into product direction, and engage directly…
Added 1 hour ago
Country Manager
Ready4VC
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Country Manager, Canada will serve as the senior leader responsible for establishing and growing Ready4VC's presence across Canada. This role combines business development, ecosystem…
Added 2 hours ago
Assistant Manager - Stock Yards Village
Old Navy
Toronto, ON
Full-time
…profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution…
Added 2 hours ago
Eyecare Sales Associate
EssilorLuxottica Group
Toronto, ON · North York, ON
…higher standard of quality have made LensCrafters an industry leader for over 30…
Added 4 hours ago
Snow Removal/ Heavy equipment operator
Clintar Commercial Outdoor Services
Brampton, ON
$25 to $35 USD / hour
Full-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 4 hours ago
Sr. Technician- PCC
OhioMeansJobs Highland County
Montreal, QC · Urban agglomeration of Montreal, QC
Full-time
Overview: Working under general supervision of the Team Leader, Depot, relying on experience and judgment to plan and accomplish goals, the Senior Technician is responsible for upgrading,…
Added 4 hours ago
Contract Inside Sales Representative
Performance Food Group
Milton, ON
Contract
· 1-3 years field sales or inside sales/customer service experience
Added 4 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
ATE Test Engineer, Sr Staff Engineer - 18756
Synopsys Inc
Ottawa, ON · Nepean, ON
Full-time
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 4 hours ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
Validation / Verification Eng, Manager - 18754
Synopsys Inc
Ottawa, ON · Nepean, ON
Full-time
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 4 hours ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 4 hours ago
Auto Body Apprentice
Kirmac Collision & Autoglass
Kelowna, BC
Full-time
Kirmac Collision & Autoglass is a family-owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and…
Added 4 hours ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
Sales Keyholder, PT
Under Armour
London, ON
Lead a selling culture and enhance the customer experience
Added 5 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Other
Improve and ensure excellent customer experience
Added 5 hours ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
The Chief Financial Officer (CFO) is a key executive leader responsible for the financial stewardship, strategic planning, governance support, and long-term sustainability of Grey Eagle…
Added 5 hours ago
Associé(e) aux ventes - Mobile (Saisonnier(ère)) / Mobile Sales Associate (Seasonal)
Best Buy Canada
Montreal, QC
Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 5 hours ago
Interim Lead
sephora.com
Saskatoon, SK
$20 to $23.55 CAD / hour
Full-time
Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to…
Added 6 hours ago
Junior Construction after-disaster Project Manager
Paul Davis Restoration of the National Capital Region, VA
Amherst, QC · Saint-Rémi-d’Amherst, QC
Full-time
…stressful moments of their lives - while learning how to balance customer care, insurance requirements, and operational execution. This Junior Project Manager role is an excellent stepping…

Closed listing

Dayuse

Customer Care Specialist

Montreal, QC, Canada

Pay: $43,000 to $50,000 CAD / year
Job type: Contract
Posting language: English
Posted: Jul 30, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

Added 5 hours ago
Retention Specialist
Jobber · Remote, Canada
Added 5 hours ago
Associé(e) aux ventes - Mobile (Saisonnier(ère)) / Mobile Sales Associate (Seasonal)
Best Buy Canada · Montreal, QC, Canada
Added 1 day ago
Customer Care Specialist - Health Care (Fixed-Term Contract) / Spécialiste du service à la clientèle – Soins de santé (contrat à durée déterminée)
Convatec · Dorval, QC, Canada
Added 1 day ago
Spécialiste des comptes clés Myélome multiple Ouest du Québec Terre Neuve et Labrador Key Account Specialist Multiple Myeloma Quebec West Newfoundland and Labrador
Sanofi · Laval, QC, Canada · Montreal, QC, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

📌 Position based at WeWork in Avenue des Canadiens-de-Montréal, Montreal

ABOUT DAYUSE

Dayuse is the global leader in daytime hotel bookings. We open up a new world of possibilities for our customers, allowing them to enjoy luxury hotel amenities for a few hours, whether for a quiet workspace, a relaxing break, or a unique experience. By transforming hotels into daytime living spaces, we've generated nearly one billion euros in business volume for our 9,000 partners across 29 countries.

IMPORTANT INFORMATION

This is not a standard customer support role.

As a Customer Care Specialist at Dayuse, you will be the direct voice of a global brand operating in 29 countries - handling real-time inquiries from guests with high expectations, across phone and email, in a shift-based environment that includes evenings (until 9 PM) and rotating weekends.

We are looking for someone who has already navigated demanding customer-facing situations - whether in hospitality, travel, luxury retail, or a similar high-standards environment - and who genuinely thrives under pressure with a calm, solution-oriented mindset.

This role is a strong fit if you:

Have prior experience in guest relations, front desk, or customer care (1+ year preferred)
Are fully bilingual in English and French, with strong written and verbal communication
Are comfortable with shift schedules, including evenings and weekends
Are based in or willing to relocate to Montréal
Are familiar with North American service culture and its expectations

YOUR FUTURE TEAM

You will join our international Customer Care team based in Montreal. We are the central point of contact between Dayuse and its American-based users. Our core mission is to ensure every interaction is seamless, efficient, and positive, upholding the high standard of service our brand is known for.

YOUR IMPACT

As a Customer Care Specialist, you are the voice of Dayuse. Your primary responsibility is to deliver an exceptional and reliable support experience for our customers (B2C). In a fast-growing global market, your role is critical to maintaining customer loyalty, directly contributing to our continued success.

YOUR DAY-TO-DAY MISSIONS

Act as the main point of contact for guests, efficiently managing reservation modifications, special requests, and inquiries by phone and email.
Resolve issues effectively, handling customer feedback, complaints, and complex situations with diplomacy and precision using our CRM tools.
Uphold our service standards by ensuring a 100% response rate, guaranteeing a best-in-class customer experience with every interaction.
Collaborate with Account Managers and other departments to drive continuous improvement initiatives.

WHAT SUCCESS LOOKS LIKE

In your 1st month: You will master our internal tools and processes, confidently handling your first customer inquiries independently.
Within 3 months: You will be fully autonomous in managing all types of requests, consistently meeting our customer satisfaction targets and proactively suggesting process improvements.

YOUR PROFILE

We are looking for a service-oriented individual with a passion for problem-solving.

You are perfectly bilingual in English and French (written and spoken).
Previous experience in hospitality (front desk, guest relations) or a similar customer-care role is a strong asset.
You are an excellent communicator with a natural sense of diplomacy and empathy.
You are familiar with the North American business culture and its service expectations.
You are dynamic, responsive, and can effectively prioritize tasks in a fast-paced environment.
You are proficient with digital tools
You align with our core values: Plurality, Ambition, Merit, Humility, and Service Excellence.

WHAT WE OFFER

Contract: Full-time, permanent position.
Flexibility: Hybrid work model (up to 2 days/week remote).
Compensation: A competitive package including a base salary and a variable component.
Benefits: A comprehensive healthcare plan.
Schedule: Shift-based work to cover our international markets (includes evenings until 9 pm and rotating weekends)
Work Environment: Modern and collaborative offices at WeWork on Avenue des Canadiens-de-Montréal.
Culture & Team: A multicultural, dedicated, and supportive team that is passionate about our product and celebrates success together.

RECRUITMENT PROCESS

A first call with Milo, Talent Acquisition Specialist.
A video questionnaire
A final interview with Delphine, Head of Customer Care.

A NOTE ON OUR APPLICATION PROCESS

At Dayuse, we believe in diversity and human potential. We do NOT use AI to screen resumes. Every application is reviewed by our internal recruiters to ensure equal opportunity and prevent discrimination.

If you are ready to be the voice of Dayuse and deliver an exceptional customer experience, apply now!

About employer

More about this job

Responsibilities

The Customer Care Specialist acts as the primary point of contact for guests, managing reservations and inquiries via phone and email. They are responsible for resolving issues and maintaining high service standards to ensure customer satisfaction.

Requirements

Candidates must be fully bilingual in English and French and possess prior experience in guest relations or customer care. The role requires availability for shift work, including evenings and rotating weekends, and familiarity with North American service culture.

Skills

Customer care
Guest relations
Communication
Problem-solving
Diplomacy
Empathy
CRM tools
Time management
Bilingualism
Hospitality
Conflict resolution

Benefits

Healthcare plan
Hybrid work model
Competitive salary
Variable compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Milo

Keywords

Customer Care
Hospitality
Guest Relations
CRM
Bilingual
Reservation Management
B2C
Service Excellence
Shift Work
Communication
Problem Solving
Travel Industry
Luxury Retail
Client Support

Report this job