Find work in Canada.

329,177 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 23 mins ago
Concierge II- Oilsands Lodge, Fort McMurray, AB
Aramark Canada
Fort McMurray, AB
Full-time
ARAMARK Remote Workplace Services are hiring for Guest Service Associate for a remote lodge near Fort McMurray, AB. The Front Desk Clerk is responsible for ensuring guest satisfaction by…
Added 23 mins ago
Hardware Sales Part Time - LONDON E
The Home Depot Canada
London, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 53 mins ago
Delivery Driver
Aaron Sales And Leasing
Battleford, SK
Full-time
This isn’t some tedious desk job. On our team, you’ll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is…
Added 53 mins ago
Tool Rental Associate: Part Time - SAANICH
The Home Depot Canada
Saanich, BC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 53 mins ago
Technology Learning Specialist
BC Legal Management Association
Vancouver, BC
Other
Provide backup coverage for onsite Service Desk support as needed.
Added 1 hour ago
Hygiene & Invisalign Coordinator
Downtown Dental
Saskatoon, SK
Full-time
Patient Care Coordination: Support the reception team during busy periods by assisting with phones, scheduling, patient check-in/check-out, and general front desk responsibilities.
Added 1 hour ago
Motorcycle Sales Manager - BMW Toronto Motorrad
BMW Toronto
Toronto, ON
$60,000 to $90,000 CAD / year
Full-time
Strong communication and customer service skills
Added 1 hour ago
Indigenous Patient Navigator, Kamloops Regional Correctional Centre (KRCC), Correctional Health Services - Kamloops, BC
Sanya’k̓ula
Kamloops, BC
Full-time
…culturally safe care. Support clients, as requested in the assigned service area, to understand, access, and navigate health care…
Added 2 hours ago
Income Replacement Benefit Representative
SGI
Tisdale, SK · Lloydminster, SK · Swift Current, SK · North Battleford, SK · Meadow Lake, SK · Estevan, SK · Regina, SK · Moose Jaw, SK · Kindersley, SK · Prince Albert, SK · Weyburn, SK · Yorkton, SK · Saskatoon, SK
Full-time
Work Location: The successful candidate can be located in Regina South Claims, Saskatoon or any of the rural locations, subject to desk availability.
Added 2 hours ago
Technical Services Engineer
Perseus Group, Constellation Software
Canada
Full-time
…solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary…
Added 2 hours ago
Service Desk Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 3 hours ago
Staff Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
Participate in in-service educational programs by preparing and presenting lectures. Present video and EEG results at Rounds. Present platform and poster presentations at conferences and…
Added 3 hours ago
Temp Dental Receptionist
Dentistry on Derry
Mississauga, ON
Full-time
…check-in and check-out processes, and ensuring a positive front-desk experience. Day-to-day tasks include answering and directing phone calls, booking and confirming appointments, updating…
Added 3 hours ago
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
$20 CAD / hour
Full-time
Provide professional front desk security, reception, and customer service.
Added 4 hours ago
Service Desk & Field Technician (Local Burlington, Ontario region required)
Outsource IT Computing Inc.
Burlington, ON
$65,000 to $72,000 CAD / year
Full-time
The Service Desk & Field Technician will provide technical support, troubleshoot issues, and provide on-site visits for our clients. This role requires excellent problem-solving skills,…
Added 4 hours ago
Administration Assistant/Reception
Cycle CPA
Campbell River, BC
Full-time
We are seeking a front desk administrative team member with strong communication and problem-solving skills to support the smooth day-to-day operations of our CPA firm.
Added 4 hours ago
IT Client Services - Help Desk Analyst (Full-Time)
City of Thunder Bay
Thunder Bay, ON
Full-time
Under the technical guidance of the Help Desk Analyst II, ensures consistent troubleshooting approaches and service delivery adhere to division service standards,
Added 5 hours ago
Library Assistant Evening & Weekend Supervisor PL4
University of New Brunswick
Saint John, NB
Full-time
Reporting to the Library Services Desk Manager, the Library Assistant Evening & Weekend Supervisor is responsible for the operation of the Library Services Desk within the Hans W. Klohn…
Added 5 hours ago
Library Assistant Evening & Weekend Supervisor PL4
Jobbe
Saint John, NB
Full-time
Reporting to the Library Services Desk Manager, the Library Assistant Evening & Weekend Supervisor is responsible for the operation of the Library Services Desk within the Hans W. Klohn…
Added 5 hours ago
Financial Assistant – Facilities Management (Bargaining Unit 179)
Jobbe
Halifax, NS
$43,410 to $51,418 CAD / year
Full-time
Provides coverage to the front desk in the absence of the Secretary.
Added 5 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 5 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 6 hours ago
Senior Analyst, North American Securities Lending Operations
RBC
Bedford, QC
Full-time
In this role, you will provide support to the North American Securities Lending Trading Desk and Backoffice by analyzing and instructing Equity and Fixed Income trade bookings as well as…
Added 6 hours ago
Front Desk Reception (Wellington Opening Fall 2026)
Axis Therapy & Performance
Toronto, ON
Part-time
…hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and…
Added 6 hours ago
Hardware Sales Associate Part-Time - 7052 Regina
The Home Depot Canada
Regina, SK
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…

Dayuse

Customer Care Specialist

Montreal, QC, Canada

Pay: $43,000 to $50,000 CAD / year
Job type: Contract
Posting language: English
Posted: Jul 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

📌 Position based at WeWork in Avenue des Canadiens-de-Montréal, Montreal

ABOUT DAYUSE

Dayuse is the global leader in daytime hotel bookings. We open up a new world of possibilities for our customers, allowing them to enjoy luxury hotel amenities for a few hours, whether for a quiet workspace, a relaxing break, or a unique experience. By transforming hotels into daytime living spaces, we've generated nearly one billion euros in business volume for our 9,000 partners across 29 countries.

IMPORTANT INFORMATION

This is not a standard customer support role.

As a Customer Care Specialist at Dayuse, you will be the direct voice of a global brand operating in 29 countries - handling real-time inquiries from guests with high expectations, across phone and email, in a shift-based environment that includes evenings (until 9 PM) and rotating weekends.

We are looking for someone who has already navigated demanding customer-facing situations - whether in hospitality, travel, luxury retail, or a similar high-standards environment - and who genuinely thrives under pressure with a calm, solution-oriented mindset.

This role is a strong fit if you:

Have prior experience in guest relations, front desk, or customer care (1+ year preferred)
Are fully bilingual in English and French, with strong written and verbal communication
Are comfortable with shift schedules, including evenings and weekends
Are based in or willing to relocate to Montréal
Are familiar with North American service culture and its expectations

YOUR FUTURE TEAM

You will join our international Customer Care team based in Montreal. We are the central point of contact between Dayuse and its American-based users. Our core mission is to ensure every interaction is seamless, efficient, and positive, upholding the high standard of service our brand is known for.

YOUR IMPACT

As a Customer Care Specialist, you are the voice of Dayuse. Your primary responsibility is to deliver an exceptional and reliable support experience for our customers (B2C). In a fast-growing global market, your role is critical to maintaining customer loyalty, directly contributing to our continued success.

YOUR DAY-TO-DAY MISSIONS

Act as the main point of contact for guests, efficiently managing reservation modifications, special requests, and inquiries by phone and email.
Resolve issues effectively, handling customer feedback, complaints, and complex situations with diplomacy and precision using our CRM tools.
Uphold our service standards by ensuring a 100% response rate, guaranteeing a best-in-class customer experience with every interaction.
Collaborate with Account Managers and other departments to drive continuous improvement initiatives.

WHAT SUCCESS LOOKS LIKE

In your 1st month: You will master our internal tools and processes, confidently handling your first customer inquiries independently.
Within 3 months: You will be fully autonomous in managing all types of requests, consistently meeting our customer satisfaction targets and proactively suggesting process improvements.

YOUR PROFILE

We are looking for a service-oriented individual with a passion for problem-solving.

You are perfectly bilingual in English and French (written and spoken).
Previous experience in hospitality (front desk, guest relations) or a similar customer-care role is a strong asset.
You are an excellent communicator with a natural sense of diplomacy and empathy.
You are familiar with the North American business culture and its service expectations.
You are dynamic, responsive, and can effectively prioritize tasks in a fast-paced environment.
You are proficient with digital tools
You align with our core values: Plurality, Ambition, Merit, Humility, and Service Excellence.

WHAT WE OFFER

Contract: Full-time, permanent position.
Flexibility: Hybrid work model (up to 2 days/week remote).
Compensation: A competitive package including a base salary and a variable component.
Benefits: A comprehensive healthcare plan.
Schedule: Shift-based work to cover our international markets (includes evenings until 9 pm and rotating weekends)
Work Environment: Modern and collaborative offices at WeWork on Avenue des Canadiens-de-Montréal.
Culture & Team: A multicultural, dedicated, and supportive team that is passionate about our product and celebrates success together.

RECRUITMENT PROCESS

A first call with Milo, Talent Acquisition Specialist.
A video questionnaire
A final interview with Delphine, Head of Customer Care.

A NOTE ON OUR APPLICATION PROCESS

At Dayuse, we believe in diversity and human potential. We do NOT use AI to screen resumes. Every application is reviewed by our internal recruiters to ensure equal opportunity and prevent discrimination.

If you are ready to be the voice of Dayuse and deliver an exceptional customer experience, apply now!

Apply About employer

More about this job

Responsibilities

The Customer Care Specialist acts as the primary point of contact for guests, managing reservations and inquiries via phone and email. They are responsible for resolving issues and maintaining high service standards to ensure customer satisfaction.

Requirements

Candidates must be fully bilingual in English and French and possess prior experience in guest relations or customer care. The role requires availability for shift work, including evenings and rotating weekends, and familiarity with North American service culture.

Skills

Customer care
Guest relations
Communication
Problem-solving
Diplomacy
Empathy
CRM tools
Time management
Bilingualism
Hospitality
Conflict resolution

Benefits

Healthcare plan
Hybrid work model
Competitive salary
Variable compensation

Visa sponsorship

Not detected in the job text

Hiring contact

Milo

Keywords

Customer Care
Hospitality
Guest Relations
CRM
Bilingual
Reservation Management
B2C
Service Excellence
Shift Work
Communication
Problem Solving
Travel Industry
Luxury Retail
Client Support

Report this job