Director of Venues
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
DIRECTOR OF VENUES
Luxury Hotel • Edmonton, Alberta • CAD $70,000 - $80,000 + Bonus
ABOUT THE ROLE
We are looking for a Director of Venues for a landmark luxury hotel in Edmonton, Alberta. This is a senior restaurant leadership role for a passionate, entrepreneurial hospitality professional who brings creativity, commercial drive, and a genuine commitment to delivering exceptional dining experiences. Reporting to the F&B leadership team, you will be responsible for the strategic and operational direction of the hotel's dining outlets.
WHAT YOU'LL DO
- Collaborate with the culinary team to ensure seamless outlet operations, driving innovative menus, promotions, and activations that enhance the guest experience and grow revenue
- Lead the recruitment, training, and development of the outlet team, creating a high-performance culture centred on guest satisfaction and service excellence
- Conduct regular performance evaluations and provide constructive feedback to develop team capabilities
- Empower the team to resolve guest concerns promptly and professionally, maintaining the highest service standards
- Strategically position the dining outlets as a top choice within the local and national market
- Oversee outlet financial performance including adherence to labour, productivity, revenue, and expense guidelines
- Actively participate in budgeting and forecasting processes to align with broader hotel financial objectives
WHAT YOU BRING
- Proven senior management experience within a luxury restaurant or hotel dining environment
- Entrepreneurial mindset with strong problem-solving and interpersonal skills
- Track record of driving revenue and consistently achieving financial targets
- Strong understanding of luxury service standards and a commitment to exceptional guest experiences
- Excellent leadership and communication skills with the ability to inspire a diverse team
- Sound knowledge of the local culinary scene and current dining trends
- Proficient in Microsoft Office and restaurant management platforms
- Valid ProServe certification required; must be legally eligible to serve alcohol in Alberta
- Must be legally eligible to work in Canada - visa sponsorship is not available
- Bachelor's degree in Hospitality Management, Business, or a related field preferred
WHAT'S OFFERED
- CAD $70,000 - $80,000 per year plus performance bonus of up to 10%
- Comprehensive benefits package including medical, dental, vision, and extended mental health coverage
- Defined contribution pension plan with employer matching
- Employee travel program with discounts at partner hotel and restaurant properties worldwide
- Wellness platform for mental health and wellbeing support
- Learning and development programs with national and international career growth opportunities
More about this job
Responsibilities
The Director of Venues is responsible for the strategic and operational direction of a luxury hotel's dining outlets. This includes driving revenue through innovative menus and promotions while leading team development and maintaining high service standards.
Requirements
Candidates must have proven senior management experience in luxury dining and a valid ProServe certification. A bachelor's degree in Hospitality Management or Business is preferred, and legal eligibility to work in Canada is required.
Skills
- Senior Management
- Luxury Service Standards
- Financial Forecasting
- Budgeting
- Team Leadership
- Revenue Growth
- Operational Management
- Guest Experience Management
- Recruitment
- Staff Training
- Interpersonal Skills
- Problem Solving
- Microsoft Office
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Extended mental health coverage
- Defined contribution pension plan with employer matching
- Employee travel program
- Wellness platform
- Learning and development programs
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Luxury Hotel
- Hospitality Management
- ProServe Certification
- Revenue Management
- F&B Leadership
- Dining Outlets
- Guest Satisfaction
- Performance Evaluations
- Financial Targets
- Culinary Trends
- Operational Excellence
- Budgeting
- Forecasting