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Added 7 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 8 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting full-time opportunity for an automotive marketing professional to join its Marketing department. Reporting to the Manager, Toyota Retail…
Added 8 mins ago
CO
Team Lead, Parks
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…amenities that make our city such a vibrant place to live. Our Operations team plays a critical role in maintaining safe, beautiful, and functional outdoor spaces for residents year-round.…
Added 8 mins ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Employment Type: Full-time – one-year contract
Added 8 mins ago
CO
Senior Manager, Sales- Discover Payment Network
Capital One
Toronto, ON
- Full-time
…you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable…
Added 8 mins ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
Added 8 mins ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
…and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core…
Added 8 mins ago
SB
Director- Atlantic
Scandinavian Building Services
Halifax, NS
- Full-time
…and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core…
Added 22 mins ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Lead and coordinate bi-weekly new hire orientations (held Mondays/Thursdays) in collaboration with Safety and department leads.
Added 22 mins ago
PP
Shipping, Receiving & Warehouse Operations Associate
Polar Performance Materials
Oakville, ON
- Contract
We are seeking a reliable, hardworking, and detail-oriented Shipping, Receiving & Warehouse Operations Associate to join our team on a one-year contract, with the potential for permanent…
Added 22 mins ago
CH
Chef De Partie - Pastry Seasonal (Full-time)
Crescent Hotels & Resorts
Rossland, BC
- Full-time
You have strong culinary knowledge, excellent organizational skills, and a thorough understanding of kitchen operations and restaurant service.
Added 22 mins ago
CH
Chef De Partie - Seasonal (Full-time)
Crescent Hotels & Resorts
Rossland, BC
- Full-time
You have strong culinary knowledge, excellent organizational skills, and a thorough understanding of kitchen operations and restaurant service.
Added 22 mins ago
FH
Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
This is a full-time, permanent position, starting November 2026.
Added 22 mins ago
ZT
Quality Control Technologist
Zaber Technologies
Vancouver, BC · Greater Vancouver, BC
- $35 to $49 CAD / hour
- Full-time
Zaber makes cutting-edge, precision robotics for industry-leading customers at industry-leading lead times. Our mission is to lower the barriers to precision motion control and automation,…
Added 22 mins ago
#R
Quality Manager - CNC Aerospace Manufacturing
#twiceasnice Recruiting
Mississauga, ON
- $100,000 to $115,000 CAD / year
- Full-time
Job Type: Full-Time; On-site; Overtime paid after 44 hours
Added 23 mins ago
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Director, Fraud Agentic AI
RBC
Toronto, ON
- Full-time
…with stakeholders across diverse disciplines (DSA, IT, Fraud Operations, and Strategy), partner with business leaders to identify the right problems to solve with Agentic AI, work with the…
Added 23 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 23 mins ago
Manager, Media and Public Affairs
Trans Mountain
Calgary, AB
Lead the development and execution of integrated media relations and public affairs strategies that support corporate objectives and business priorities.
Added 23 mins ago
Senior Legal Counsel (Contract)
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Calgary, AB
Provide strategic legal advice across development, execution, operational readiness, technology, licensing, confidentiality, regulatory interfaces and the full delivery lifecycle.
Added 23 mins ago
C
Director, Product Management - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
Added 23 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON · FCP
- Full-time
Proven ability to develop executive narratives, influence strategic decisions, and lead complex cross-functional initiatives across business, technology, data, design, operations, risk,…
Added 23 mins ago
SAP HCM Functional Analyst
Precision Drilling
Calgary, AB
…supporting SAP HCM solutions, including payroll, benefits, time management, and HR processes for Canadian and U.S. operations. This role combines strong business partnership and technical…
Added 23 mins ago
F
Technical Service Representative - 797 Remanufacturing
Finning
Red Deer, AB · AB
- Full-time
At Finning Canada, we are seeking two permanent, full-time Technical Service Representatives (TSRs) to support our 797 Remanufacturing team in Red Deer. In this customer-focused role, you…
Added 23 mins ago
F
Operations Supervisor - 797 Remanufacturing
Finning
Red Deer, AB
- Full-time
…and developing high-performing teams? Finning is seeking an Operations Supervisor to lead our 797 Remanufacturing team. In this role, you will spend the majority of your time on the shop…
Added 27 mins ago
Assistant Deputy Minister - Emergency Management
Department of Transportation and Infrastructure
Winnipeg, MB
Manitoba Emergency Management Organization (Manitoba EMO) serves as the provincial lead for coordinating emergency management activities across Manitoba. Manitoba EMO works with…

DCM

Program Manager

Brampton, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 9, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Brampton, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Brampton site for the first 3 months. The role will transition to a hybrid role working a minimum of 2-3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT

Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance

Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables

Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]

Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness

Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed

Monitor in-house inventory levels and ensure timely replenishment to support print and mail production

Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients

Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers

Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management

Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously

Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]

Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset

A champion of process, with excellent data reporting, analytical and problem-solving skills

Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills

Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards

Proficiency with PC platforms and Microsoft Office applications

Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family

Company-matched pension program

Tuition reimbursement to invest in your growth and career development

Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply About employer

More about this job

Responsibilities

Manage client campaigns and projects from estimation through development, testing, print and mail production, and delivery, coordinating clients and internal teams throughout. Oversee schedules, data accuracy, inventory, quality control, issue resolution, and post-job analysis to ensure client specifications and deadlines are met.

Requirements

A bachelor’s degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should have experience with variable-data campaigns, print and mailing practices, quality control, scheduling, client communication, and managing competing priorities; knowledge of CPC mailing regulations is expected, while USPS knowledge is an asset.

Skills

Program Management
Project Lifecycle Management
Direct Mail Campaigns
Variable Data Printing
Personalized Marketing Communications
Print Production
Work-Back Scheduling
Quality Control
Inventory Management
Data Accuracy and Reporting
Analytical and Problem-Solving Skills
Cross-Functional Coordination
Negotiation
Microsoft Office
Mailing Regulations

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement
Collaborative and Supportive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Digital Printing
Offset Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Project Lifecycle
Microsoft Office
Data Reporting
Production Estimating

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