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Added 4 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 5 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 5 mins ago
C
Senior Manager, Program Development
Catalyste+
Toronto, ON
- Full-time
To execute on all aspects of program development and growth; the Sr Manager must have excellent technical and writing skills, be a proven team player, agile strategic thinker, able to work…
Added 5 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 5 mins ago
TH
Associé(e) à la mise en marché (temps partiel)
The Home Depot
Granby, QC
- Part-time
Added 5 mins ago
TH
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS
The Home Depot
Burnaby, BC
- Part-time
Added 5 mins ago
YH
Facility Manager
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
We are currently seeking an experienced and dedicated Facility Manager to lead the operations of our Housekeeping, Laundry, and Maintenance departments and ensure the ongoing safety,…
Added 5 mins ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Oversee program operations to ensure high quality services and achieving targets
Added 5 mins ago
CO
Senior Manager, Sales- Discover Payment Network
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Sales- Discover Payment Network
Added 5 mins ago
CO
Principal Associate, Product Management
Capital One
Toronto, ON
- Full-time
As a Product Manager, you’ll be expected to demonstrate proficiency in four key areas:
Added 5 mins ago
PW
Shop Hand
Precision Well Servicing
Lloydminster, AB
- Full-time
This position will report to our Fleet Mechanical Manager and will be responsible for assisting with the daily upkeep and maintenance in our Grand Prairie shop.
Added 5 mins ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
…Connect. As we continue to grow we are looking to add an Account Manager in Saskatoon, SK to the Scandi…
Added 5 mins ago
SB
Director- Atlantic
Scandinavian Building Services
Halifax, NS
- Full-time
30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role
Added 19 mins ago
CC
cleaning service manager
Crystal Clean Janitorial Services
Calgary, AB
- Full-time
Added 19 mins ago
DE
Sr Operations Supervisor
DHL Express
Mount Hope, ON
- Full-time
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Added 19 mins ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
Collaborate closely with the HR Operations & Compliance Specialist to support employee and manager needs with clarity and consistency.
Added 19 mins ago
BM
General Manager/COO, Whitevale Golf Club
BoardRoom magazine
Pickering, ON
- Full-time
The General Manager/Chief Operating Officer (“GM/COO”) is responsible for the overall leadership, management, and execution of Whitevale Golf Club’s strategic and operational priorities.…
Added 19 mins ago
SR
Manager, 2027 Grey Cup (Term)
Saskatchewan Roughrider Football Club Inc.
Regina, SK
- Full-time
…supporting the planning, coordination, and execution of festival operations, venues, and event delivery. This role focuses on supporting Festival logistics as well as liaising with the…
Added 19 mins ago
M
Survey Assistant, Medicine Hat
Midwest
Medicine Hat, AB
- Full-time
Perform other duties as assigned by Crew Chief and Field Operations Manager.
Added 19 mins ago
FH
Events Sales and Services Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Computer literate with Delphi, Microsoft Office and Property Manager
Added 19 mins ago
FH
Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Health Club & Recreation Manager Fostering the health and wellbeing of our guests, visitors, and colleagues is an integral part of the Fairmont culture. As Health Club & Recreation Manager,…
Added 19 mins ago
CO
Manager, Capital & Corporate Finance
City of Grande Prairie
Grande Prairie, AB
- Full-time
Our Financial Management Department is looking for a dedicated Manager, Capital & Corporate Finance, to join the team.
Added 19 mins ago
V
VP - Banking IT Project Manager
Vertage
Montreal, QC
- Full-time
As a VP - Banking IT Project Manager, you will play a critical role in driving strategic IT transformation initiatives across Corporate & Institutional Banking (CIB). This position offers…
Added 19 mins ago
G
Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Montreal, QC
- Full-time
De 5 à 7 ans d'expérience en assurance qualité, systèmes qualité, validation, conformité ou opérations techniques dans un environnement pharmaceutique ou autre secteur manufacturier…
Added 19 mins ago
CO
Lead, Services and Programs (Youth Program Lead)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…

DCM

Program Manager

Brampton, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 9, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Brampton, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Brampton site for the first 3 months. The role will transition to a hybrid role working a minimum of 2-3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT

Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance

Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables

Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]

Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness

Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed

Monitor in-house inventory levels and ensure timely replenishment to support print and mail production

Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients

Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers

Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management

Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously

Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]

Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset

A champion of process, with excellent data reporting, analytical and problem-solving skills

Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills

Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards

Proficiency with PC platforms and Microsoft Office applications

Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family

Company-matched pension program

Tuition reimbursement to invest in your growth and career development

Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply About employer

More about this job

Responsibilities

Manage client campaigns and projects from estimation through development, testing, print and mail production, and delivery, coordinating clients and internal teams throughout. Oversee schedules, data accuracy, inventory, quality control, issue resolution, and post-job analysis to ensure client specifications and deadlines are met.

Requirements

A bachelor’s degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should have experience with variable-data campaigns, print and mailing practices, quality control, scheduling, client communication, and managing competing priorities; knowledge of CPC mailing regulations is expected, while USPS knowledge is an asset.

Skills

Program Management
Project Lifecycle Management
Direct Mail Campaigns
Variable Data Printing
Personalized Marketing Communications
Print Production
Work-Back Scheduling
Quality Control
Inventory Management
Data Accuracy and Reporting
Analytical and Problem-Solving Skills
Cross-Functional Coordination
Negotiation
Microsoft Office
Mailing Regulations

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement
Collaborative and Supportive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Digital Printing
Offset Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Project Lifecycle
Microsoft Office
Data Reporting
Production Estimating

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