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Added 9 mins ago
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Director-Global Tax Operations
RBC
Toronto, ON
- Full-time
Under the Global Tax Operations mandate, this role is accountable for global tax and information reporting under Qualified Intermediary (QI), Foreign Account Tax Compliance Act (FATCA), and…
Added 9 mins ago
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Director, New Accounts and Documentation
RBC
Toronto, ON
- Full-time
…initiatives. The incumbent acts as a senior liaison between Operations and business leadership, supporting internal and external customers across business lines while managing regulatory…
Added 9 mins ago
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Inside Sales Rep
United Rentals
Toronto, ON
- Full-time
…that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding…
Added 9 mins ago
UO
Faculty Operations Manager
University of British Columbia
Vancouver, BC · UBCV | HR MacMillan Building (MCML)
- $7,727.33 to $11,112 CAD / month
- Full-time
The Faculty Operations Manager manages the day-to-day operations of H.R. MacMillan and the Food, Nutrition and Health building, and for operational and health and safety support to the UBC…
Added 9 mins ago
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Store Manager
Trek
Montreal, QC · Trek Store Montreal Griffintown
- Full-time
As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll…
Added 9 mins ago
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Retail Supervisor-Nike Toronto Premium Outlet
Nike
Halton Hills, ON · NFS CA HALTON HILLS
- Full-time
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s…
Added 9 mins ago
Supply Chain Co-op Student (Winter 2027)
4AG Robotics
Salmon Arm, BC
…future of agricultural automation. As part of our Supply Chain team, you’ll help make sure the right parts and materials are available at the right time to keep our robots moving from…
Added 9 mins ago
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Senior Manager, Data Engineer, Applied AI Data Ingestion & Integration
BMO
Toronto, ON · FCP
- Full-time
The Applied AI Data Ingestion & Integration (DII) team provides end‑to‑end services to help move, prepare, and operationalize data for AI and analytics workloads. As a Senior Manager within…
Added 9 mins ago
BB
Senior Merchandiser
Best Buy Canada
Calgary, AB
- Full-time
Grow your career in similar roles (sr. admin specialist, sr. advisor, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 9 mins ago
Senior Full Stack Developer
Autodesk
Toronto, ON · Montreal, QC · AMER - Canada - Ontario - Toronto - University Ave
MaintainX is part of Autodesk and a key component of Autodesk Operations Solutions, the organization bringing together Autodesk’s capabilities across the full asset lifecycle. Its…
Added 9 mins ago
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AVP, Transformation Delivery, Transition and Readiness
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…create a more scalable operating model. This position will help lead the transformation program supporting this vision while establishing reusable business and technology capabilities that…
Added 22 mins ago
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Store Crew
7-Eleven
Prince George, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 22 mins ago
CG
Head Cook, Full Time
Compass Group Canada
Sudbury, ON
- Full-time
Lead and coordinate kitchen staff during daily operations.
Added 22 mins ago
CG
Assistant Manager, Full Time
Compass Group Canada
AB · Greater Edmonton Metropolitan Area
- Full-time
Assist Catertrax team in customizing the software to fit the company’s needs
Added 22 mins ago
TU
Faculty Operations Manager
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Faculty Operations Manager manages the day-to-day operations of H.R. MacMillan and the Food, Nutrition and Health building, and for operational and health and safety support to the UBC…
Added 22 mins ago
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Registered Pharmacy Technician
Pillway
Brampton, ON
- Full-time
…deliver an unmatched, patient-first model. Join our high-impact team to directly shape the future of Canadian pharmacy…
Added 22 mins ago
OE
Warehouse & Deliveries Coordinator
Otis Elevator Co.
Winnipeg, MB
- Full-time
Otis Elevator Company is searching for a highly motivated Warehouse & Deliveries Coordinator to join our team in Winnipeg.
Added 24 mins ago
Talent Coordinator
NorQuest College
Edmonton, AB
Reporting to the Team Lead, Talent Operations, you’ll work closely with colleagues across People & Talent Operations to keep our HR systems accurate, our benefits running smoothly, and our…
Added 24 mins ago
Senior Manager, Day to Day Banking Initiatives
Scotiabank
Toronto, ON
Create an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day…
Added 24 mins ago
Senior Manager, Day to Day Banking Fee Optimization
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Toronto, ON
Create an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day…
Added 24 mins ago
Director, High Voltage Infrastructure, Pacific Link
Trans Mountain
Calgary, AB
…operational requirements. This position offers the opportunity to lead utility engagement, interconnection applications, power system assessments, and related regulatory and commercial…
Added 24 mins ago
Labourer, Foreperson
Aecon
Winnipeg, MB · MB
Integrity. We lead by example, with humility and courage.
Added 24 mins ago
Technician Ventilation
Evolution Mining Limited
Red Lake, ON
…creating a premier global gold company, we are indeed a bold team with a bright future. Our operational diversity offers our employees access to many experiences and career opportunities…
Added 39 mins ago
UH
Nurse Practitioner, Social Medicine
University Health Network
Toronto, ON
- Full-time
Mentorship & Leadership: Serve as a mentor to members of Social Medicine care team, foster and environment that promotes safe and collaborative care. Lead by example in management of…
Added 39 mins ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and cloud…

DCM

Program Manager

Brampton, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 9, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Brampton, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Brampton site for the first 3 months. The role will transition to a hybrid role working a minimum of 2-3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT

Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance

Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables

Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]

Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness

Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed

Monitor in-house inventory levels and ensure timely replenishment to support print and mail production

Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients

Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers

Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management

Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously

Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]

Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset

A champion of process, with excellent data reporting, analytical and problem-solving skills

Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills

Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards

Proficiency with PC platforms and Microsoft Office applications

Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family

Company-matched pension program

Tuition reimbursement to invest in your growth and career development

Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply About employer

More about this job

Responsibilities

Manage client campaigns and projects from estimation through development, testing, print and mail production, and delivery, coordinating clients and internal teams throughout. Oversee schedules, data accuracy, inventory, quality control, issue resolution, and post-job analysis to ensure client specifications and deadlines are met.

Requirements

A bachelor’s degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should have experience with variable-data campaigns, print and mailing practices, quality control, scheduling, client communication, and managing competing priorities; knowledge of CPC mailing regulations is expected, while USPS knowledge is an asset.

Skills

Program Management
Project Lifecycle Management
Direct Mail Campaigns
Variable Data Printing
Personalized Marketing Communications
Print Production
Work-Back Scheduling
Quality Control
Inventory Management
Data Accuracy and Reporting
Analytical and Problem-Solving Skills
Cross-Functional Coordination
Negotiation
Microsoft Office
Mailing Regulations

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement
Collaborative and Supportive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Digital Printing
Offset Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Project Lifecycle
Microsoft Office
Data Reporting
Production Estimating

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