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Added 1 day ago
FO
Manager, Programs Outreach - Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Reporting to the Senior Manager, Client and Funding Services (CFS) – Adaptation, the Manager, CFS - Adaptation provides leadership in the development and implementation of Outreach…
Added 1 day ago
VH
Intake Social Worker - Temporary Full Time
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
Supports Client Satisfaction Surveys as directed by the manager.
Added 1 day ago
Customer Service Representative I
Kastle Systems
Calgary, AB
Aware and in pursuit of opportunities for account growth and new business, involving Sales, Client Services, Business Development support.
Added 1 day ago
VH
Intake Social Worker - Temporary Full Time
VHA Home HealthCare
Toronto, ON
- Full-time
Supports Client Satisfaction Surveys as directed by the manager.
Added 1 day ago
CM
Nurse Practitioner
Canadian Mental Health Association | York Region & South Simcoe
Aurora, ON
- $104,030 to $126,085 CAD / year
- Contract
…within York Region & South Simcoe for training, meetings, and client visits. There will be some flexibility to work…
Added 1 day ago
D
Program Manager
DCM
Mississauga, ON
- $65,149 to $81,436 CAD / year
- Full-time
Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]
Added 1 day ago
LF
Gerant de la boutique - Montreal Eaton Centre
Lush Fresh Handmade Cosmetics North America
Montreal, QC
- Full-time
objectifs de vente quotidiens et assurer une expérience client unique et inclusive qui
Added 1 day ago
ED
Project Manager
EM Dynamics
Toronto, ON · Scarborough, ON
- Full-time
…of our drive towards growth and prosperity. The continuous development of quality is an ecosystem where every facet of the business is impacted by the core competencies of consistency,…
Added 1 day ago
G
Gestionnaire de Formation / Training Manager
Genetec
Montreal, QC
- Full-time
…opérations de prestation, la stratégie régionale, l'engagement client et la collaboration interfonctionnelle. Il consiste à traduire les normes mondiales des services d'apprentissage et de…
Added 1 day ago
AG
Associate Director, Search
Adelphi Group
Toronto, ON
- Full-time
· Lead development of full-funnel paid search strategies aligned to client business objectives
Added 1 day ago
AG
Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
As a Campaign Manager, Paid Social Activation, you will own the execution and performance of paid social campaigns across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit,…
Added 1 day ago
A
Project Coordinator
Amico
Mississauga, ON
- Full-time
…project, obtain pricing for changes and assist the Project Manager with the budgeting, scheduling, procurement, deficiency and commissioning aspects of the…
Added 1 day ago
M(
Account Manager, Premium Service (1-year contract)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors…
Added 1 day ago
A
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Cernavoda Units 3 &4 - Project Coordinator will report to the Project Manager and will be responsible for assigned coordination of engineering, procurement, and construction work.
Added 1 day ago
A
Project Planner/Scheduler
AtkinsRéalis
Vancouver, BC
- $100,200 to $130,000 CAD / year
- Full-time
The position reports to the Planning and Scheduling Manager, AtkinsRéalis Canada, and will be based in Vancouver, BC, however, can support other projects across the country and overseas if…
Added 1 day ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…
Added 1 day ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…
Added 1 day ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 day ago
T
IT Operations Analyst II-Host Operations
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 day ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
T
Customer Experience Associate
TD
AB
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 day ago
T
Senior Manager, Procurement Portfolio Advisor
TD
Toronto, ON
- Full-time
The Senior Manager also plays a critical role in advancing Procurement's strategic agenda by driving continuous improvement, operating model maturity, capability development, and…
Added 1 day ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 1 day ago
PC
Capital Market Transactions - Manager
PwC Canada
Calgary, AB
- Full-time
…transactions and other transformational events. You’ll tackle client’s needs with a solution-oriented approach that creatively addresses complex financial reporting problems for high…
Added 1 day ago
OP
District Manager
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Sault Ste. Marie, ON
- $110,638 to $155,942 CAD / year
- Full-time
…others. Sylvain is committed to the continuous improvement of client service delivery, ensuring that the needs of clients are met efficiently and effectively. He also emphasizes the…

DCM

Program Manager

Mississauga, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Mississauga, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Mississauga (Vipond) site for the first 3 months. The role will transition to a hybrid role working a minimum of 3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]
Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness
Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed
Monitor in-house inventory levels and ensure timely replenishment to support print and mail production
Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients
Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers
Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously
Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]
Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset
A champion of process, with excellent data reporting, analytical and problem-solving skills
Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills
Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards
Proficiency with PC platforms and Microsoft Office applications
Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family
Company-matched pension program
Tuition reimbursement to invest in your growth and career development
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

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More about this job

Responsibilities

Manage client programs and the full project lifecycle for print, direct mail, and personalized marketing campaigns, coordinating internal teams and external stakeholders from estimation through delivery. Oversee schedules, production readiness, inventory, quality control, issue resolution, and post-job analysis to ensure accurate, timely work that meets client specifications.

Requirements

A bachelor's degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should understand print and mailing practices and regulations, and demonstrate strong project coordination, analytical, communication, organizational, and problem-solving skills.

Skills

Project Management
Direct Mail Campaigns
Marketing Production
Variable Data Printing
Personalized Marketing Communications
Work-Back Scheduling
Print Production
Mailing Regulations
Quality Control
Data Analysis
Problem-Solving
Cross-Functional Collaboration
Negotiation
Microsoft Office
Inventory Management

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Offset Printing
Digital Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Project Lifecycle
Estimation
Testing
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Microsoft Office
Cross-Functional Coordination
Production Readiness
Post-Job Analysis

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