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Added 2 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 days ago
HW
Client Services Associate
Harbourfront Wealth Management
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
…investment counsel, asset manager, U.S. Registered Investment Advisor (RIA) and insurance company. At Harbourfront Wealth, our core values start with the belief that great people make great…
Added 2 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 days ago
RV
Roger Vivier - Client Advisor
Roger Vivier
Toronto, ON
- Full-time
The Client Advisor is one of the most important assets for the brand, generating sales and profits for the company. The position requires a diversified mix of skills and capabilities, as…
Added 2 days ago
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Third Party Market Conduct & Operations Specialist
Co-operators
Calgary, AB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Regina, SK
- Full-time
Using established standards, assess Advisor suitability for contracting with Co-operators.
Added 2 days ago
CS
Field Safety Advisor
Corrosion Service Company Limited
Winnipeg, MB
- Full-time
Field Safety Advisor – Build Your Career with an Industry Leader!
Added 2 days ago
RB
Commercial Banking Advisor
Royal Bank of Canada
Barrie, ON
- Full-time
By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of a results-oriented…
Added 2 days ago
RB
Banking Advisor
Royal Bank of Canada
Regina, SK
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 days ago
RB
Senior Investment Funds Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
As a Senior Investment Funds Advisor, you’ll play a crucial role in managing and expanding an established client portfolio, supporting their financial goals while growing our client base.…
Added 2 days ago
RB
Associate
Royal Bank of Canada
Guelph, ON
- Full-time
Elinesky Schuett Private Wealth of RBC Dominion Securities is one the most innovative and fastest growing advisor teams in the country. Our mission is to improve lives and give more meaning…
Added 2 days ago
RB
Client Advisor
Royal Bank of Canada
Melfort, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 days ago
RB
Client Advisor
Royal Bank of Canada
Regina, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 days ago
RB
Investment Associate - Trading & Administration
Royal Bank of Canada
Oakville, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 2 days ago
Fuel & Lube Team Lead- CNUL
Fort McKay Group of Companies
Fort McMurray, AB
Work closely with the crews, indirectly manage, support and inspire large groups of hourly employees to meet the requirements and expectations of the client at all sites.
Added 2 days ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Moncton, NB
Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in New Brunswick at our Moncton office. Do you love to talk about insurance and provide…
Added 2 days ago
FO
Manager, Programs Outreach - Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Reporting to the Senior Manager, Client and Funding Services (CFS) – Adaptation, the Manager, CFS - Adaptation provides leadership in the development and implementation of Outreach…
Added 2 days ago
W&
HR Operations and Administration Specialist
Ward & Uptigrove Human Resources Solutions
Waterloo, ON
- Full-time
Our client is seeking a highly driven and adaptable Human Resources Operations and Administration Specialist to join their growing organization. This hands-on, execution heavy role manages…
Added 2 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 days ago
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Program Manager
DCM
Mississauga, ON
- $65,149 to $81,436 CAD / year
- Full-time
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Added 2 days ago
AG
Associate Director, Search
Adelphi Group
Toronto, ON
- Full-time
· Lead development of full-funnel paid search strategies aligned to client business objectives
Added 2 days ago
VP
Canadian Business Immigration Lawyer
Vialto Partners
Vancouver, BC · Montreal, QC
- Full-time
…holistic mobility lens. We are committed to delivering exceptional client service with empathy, precision, and efficiency while helping organizations attract and retain global…
Added 2 days ago
K
Staff Accountant, U.S. Corporate Tax
KPMG
Vaughan, ON · ON · Toronto, Ontario
- Full-time
…build their personal brand as a significant trusted business advisor in our…
Added 2 days ago
D
Advisor, Business development and sales support
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 2 days ago
R
Investment Associate - Trading & Administration
RBC
Oakville, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 2 days ago
T
Senior Manager, Procurement Portfolio Advisor
TD
Toronto, ON
- Full-time
The Senior Manager, Procurement Portfolio Advisor is a senior leadership role within Enterprise Programs, Strategy & Support (EPSS), responsible for defining, leading, and evolving…

DCM

Program Manager

Mississauga, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

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Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Mississauga, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Mississauga (Vipond) site for the first 3 months. The role will transition to a hybrid role working a minimum of 3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]
Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness
Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed
Monitor in-house inventory levels and ensure timely replenishment to support print and mail production
Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients
Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers
Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously
Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]
Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset
A champion of process, with excellent data reporting, analytical and problem-solving skills
Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills
Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards
Proficiency with PC platforms and Microsoft Office applications
Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family
Company-matched pension program
Tuition reimbursement to invest in your growth and career development
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

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More about this job

Responsibilities

Manage client programs and the full project lifecycle for print, direct mail, and personalized marketing campaigns, coordinating internal teams and external stakeholders from estimation through delivery. Oversee schedules, production readiness, inventory, quality control, issue resolution, and post-job analysis to ensure accurate, timely work that meets client specifications.

Requirements

A bachelor's degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should understand print and mailing practices and regulations, and demonstrate strong project coordination, analytical, communication, organizational, and problem-solving skills.

Skills

Project Management
Direct Mail Campaigns
Marketing Production
Variable Data Printing
Personalized Marketing Communications
Work-Back Scheduling
Print Production
Mailing Regulations
Quality Control
Data Analysis
Problem-Solving
Cross-Functional Collaboration
Negotiation
Microsoft Office
Inventory Management

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Offset Printing
Digital Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Project Lifecycle
Estimation
Testing
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Microsoft Office
Cross-Functional Coordination
Production Readiness
Post-Job Analysis

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