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Added 3 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 18 mins ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
…product goals and technical direction into a roadmap the team can execute, in service of your domain's acquisition and retention goals. You'll bring a strong technical point of view and…
Added 18 mins ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service…
Added 32 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 32 mins ago
NF
Department Manager - Grocery - Temporary 12 months
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- Contract
…selections as well as their passion for great food. The Department Manager - Grocery oversees the daily operations of the Grocery area, ensuring that it is efficiently staffed, stocked and…
Added 1 hour ago
NB
SME Account Manager, Business Flex
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- Full-time
A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business…
Added 1 hour ago
KD
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Keurig Dr Pepper
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Added 1 hour ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
…diagnostic, de dépannage, de remplacement et/ou de mise hors service de l'équipement. Vous aurez aussi une compréhension globale des fonctions de l'équipement réseau et serveur et de la…
Added 1 hour ago
U
Principal Sales Performance Coach
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Remote, Canada
- Full-time
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At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end…
Added 1 hour ago
TH
Tool Rental Associate Part Time - 7245 Regina Northwest
The Home Depot
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- Part-time
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Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
WS
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- Full-time
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Added 2 hours ago
RO
Advisor, Water and Wastewater Strategic Infrastructure Planning
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- Contract
Work Mode: Hybrid; 2 On-site Days which can increase based on operational needs *see below for more details about this work mode.
Added 2 hours ago
OT
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Added 2 hours ago
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Added 2 hours ago
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Added 2 hours ago
KC
Tax Technician, Compliance
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- Full-time
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Added 2 hours ago
Store Manager
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Added 2 hours ago
Assistant Manager
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Previous experience in leadership position within retail & customer service industry
Added 2 hours ago
Assistant Manager
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Previous experience in leadership position within retail & customer service industry
Added 2 hours ago
CI
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- Full-time
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Added 2 hours ago
FB
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- Full-time
…businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more…
Added 2 hours ago
M
British Columbia Land Surveyor, Alberta
Midwest
Calgary, AB
- Full-time
Strives for excellence in development of survey products, as well as ways to improve on customer service and fair company profitability.
Added 2 hours ago
NB
Financial Advisor
National Bank of Canada
Saint-Bruno, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
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- Full-time
…and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! Because we continue to expand, we are actively…

DCM

Program Manager

Mississauga, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Mississauga, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Mississauga (Vipond) site for the first 3 months. The role will transition to a hybrid role working a minimum of 3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]
Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness
Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed
Monitor in-house inventory levels and ensure timely replenishment to support print and mail production
Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients
Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers
Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously
Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]
Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset
A champion of process, with excellent data reporting, analytical and problem-solving skills
Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills
Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards
Proficiency with PC platforms and Microsoft Office applications
Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family
Company-matched pension program
Tuition reimbursement to invest in your growth and career development
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

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More about this job

Responsibilities

Manage client programs and the full project lifecycle for print, direct mail, and personalized marketing campaigns, coordinating internal teams and external stakeholders from estimation through delivery. Oversee schedules, production readiness, inventory, quality control, issue resolution, and post-job analysis to ensure accurate, timely work that meets client specifications.

Requirements

A bachelor's degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should understand print and mailing practices and regulations, and demonstrate strong project coordination, analytical, communication, organizational, and problem-solving skills.

Skills

Project Management
Direct Mail Campaigns
Marketing Production
Variable Data Printing
Personalized Marketing Communications
Work-Back Scheduling
Print Production
Mailing Regulations
Quality Control
Data Analysis
Problem-Solving
Cross-Functional Collaboration
Negotiation
Microsoft Office
Inventory Management

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Offset Printing
Digital Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Project Lifecycle
Estimation
Testing
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Microsoft Office
Cross-Functional Coordination
Production Readiness
Post-Job Analysis

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