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Added 10 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 10 mins ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 10 mins ago
NC
Regional Learning Quality Specialist - Technology Training (2 positions available)
NAV CANADA
Ottawa, ON
- Full-time
…identification of learning challenges, implementation of learning solutions, learning or training preferences and…
Added 10 mins ago
ON
Legal Coordinator – OLRB Health Care Restructuring/PSLRTA Lead – Litigation Team
Ontario Nurses' Association
London, ON · Ottawa, ON · Port Hope, ON · Toronto, ON · Nepean, ON
- Full-time
…primarily at the OLRB under the direction and supervision of the Manager of Litigation and Senior Legal…
Added 25 mins ago
Gerant de la boutique - Montreal Eaton Centre
Lush Handmade Cosmetics
Montreal, QC
avec votre équipe à des solutions qui favorisent l’équité et l’appartenance.
Added 25 mins ago
B
AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
BGS Digital Services delivers software, data products and platform solutions that enable commercial aviation around the world. As the AI Development Manager, you will join a diverse,…
Added 25 mins ago
Advisor, Indigenous Engagement
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON
…connecting Quebec City and Toronto. With the support of the Government of Canada, this innovative project aims to improve the quality of life of our citizens, strengthen ties between…
Added 25 mins ago
GO
Victim and Witness Services Coordinator
Government of Saskatchewan
La Ronge, SK
- Full-time
The Government of Saskatchewan provides the services, programs and supports the people of Saskatchewan need. We deliver on the Saskatchewan Plan for Growth to build a strong economy, strong…
Added 25 mins ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Business Transformation & Sustainment, the Business Analyst supports the planning and delivery of complex projects and initiatives across the Customer Experience…
Added 25 mins ago
SG
Development Manager
Sorbara Group of Companies
Woodbridge, ON
- Full-time
The Manager, Development is responsible for overseeing and advancing land development projects through all stages of the development lifecycle, from initial feasibility and planning…
Added 40 mins ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
Reporting to the Manager, Business Transformation & Sustainment, the Business Analyst supports the planning and delivery of complex projects and initiatives across the Customer Experience…
Added 40 mins ago
HG
Communications Manager
Hypertec Group
QC · St-Laurent, QC
- Full-time
Hypertec is seeking a Communications Manager to join our Marketing team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 55 mins ago
DS
Payroll Manager
Delta School District 37, British Columbia
Delta, BC
- Full-time
Delta School District is seeking applications for the position of Payroll Manager.
Added 55 mins ago
D
Program Manager
DCM
Mississauga, ON
- $65,149 to $81,436 CAD / year
- Full-time
DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients…
Added 55 mins ago
LF
Gerant de la boutique - Montreal Eaton Centre
Lush Fresh Handmade Cosmetics North America
Montreal, QC
- Full-time
avec votre équipe à des solutions qui favorisent l’équité et l’appartenance.
Added 1 hour ago
C
Associate Managing Editor (French Services) (On Site)
CBC/Radio-Canada
Sherbrooke, QC
- Full-time
…will work closely with and under the supervision of the Senior Manager of News and Programming. This position is based in…
Added 1 hour ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…
Added 1 hour ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…
Added 1 hour ago
T
Repair Team Lead
Thales
Mill Bay, BC · Victoria, BC
- Full-time
…defence, security and space, our architects design innovative solutions that make our tomorrow's…
Added 1 hour ago
NC
Regional Learning Quality Specialist - Safety and Quality
NAV CANADA
Ottawa, ON
- Full-time
…identification of learning challenges, implementation of learning solutions, learning or training preferences and…
Added 1 hour ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first…
Added 1 hour ago
PC
Capital Market Transactions - Manager
PwC Canada
Calgary, AB
- Full-time
As a Capital Market Transactions Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 hour ago
OP
District Manager
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Sault Ste. Marie, ON
- $110,638 to $155,942 CAD / year
- Full-time
Join the Ministry of Natural Resources as a District Manager within the Regional Operations Division, the division responsible for delivering provincial resource management programs and…
Added 1 hour ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Analyst, Business Systems, will be based in Toronto and report to the Manager, Information Technology. The Analyst, Business Systems, is pivotal in documenting business requirements,…
Added 1 hour ago
OI
Bilingual Senior Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and…

DCM

Program Manager

Mississauga, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

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Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Apply by: Apr 28, 2027
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 30, 2026

Original job description

Position: Program Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Mississauga, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Mississauga (Vipond) site for the first 3 months. The role will transition to a hybrid role working a minimum of 3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]
Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness
Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed
Monitor in-house inventory levels and ensure timely replenishment to support print and mail production
Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients
Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers
Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously
Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]
Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset
A champion of process, with excellent data reporting, analytical and problem-solving skills
Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills
Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards
Proficiency with PC platforms and Microsoft Office applications
Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family
Company-matched pension program
Tuition reimbursement to invest in your growth and career development
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

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More about this job

Responsibilities

Manage client programs and the full project lifecycle for print, direct mail, and personalized marketing campaigns, coordinating internal teams and external stakeholders from estimation through delivery. Oversee schedules, production readiness, inventory, quality control, issue resolution, and post-job analysis to ensure accurate, timely work that meets client specifications.

Requirements

A bachelor's degree in business, marketing, or a related field and 3–5 years of experience in direct mail, marketing production, and account management are requested. Candidates should understand print and mailing practices and regulations, and demonstrate strong project coordination, analytical, communication, organizational, and problem-solving skills.

Skills

Project Management
Direct Mail Campaigns
Marketing Production
Variable Data Printing
Personalized Marketing Communications
Work-Back Scheduling
Print Production
Mailing Regulations
Quality Control
Data Analysis
Problem-Solving
Cross-Functional Collaboration
Negotiation
Microsoft Office
Inventory Management

Benefits

Healthcare Coverage
Dental Coverage
Vision Coverage
Company-Matched Pension Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Direct Mail
Marketing Production
Account Management
Variable Data
Personalized Marketing Communications
Print Production
Offset Printing
Digital Printing
Pre-Press
On-Press Quality Control
Letter Shop
Mailing
CPC Regulations
USPS Regulations
Work-Back Schedules
Campaign Management
Project Lifecycle
Estimation
Testing
Inventory Management
Kitting and Fulfillment
Data Accuracy
Quality Control
Microsoft Office
Cross-Functional Coordination
Production Readiness
Post-Job Analysis

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