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Added 13 mins ago
Senior Financial Analyst
First Majestic Silver
Vancouver, BC
The Senior Financial Analyst will be accountable for the preparation of periodic financial statements and Management Discussion & Analysis (MD&A) and will also be responsible for the…
Added 13 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…through workforce planning, salaried succession, performance management, organizational effectiveness, change management, engagement, and HR compliance while enabling operational…
Added 13 mins ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
This position requires strong operational oversight, exceptional attention to detail, and the ability to lead teams through change with clarity and consistency. If you take pride in…
Added 13 mins ago
Manager, Global Benefits
Geotab
Canada
…results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and administration of Geotab’s employee benefits programs across multiple international markets,…
Added 27 mins ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
Implement change management processes to assess change requests, make recommendations, secure client approvals, and issue change orders.
Added 27 mins ago
CU
Senior Records Officer
Carleton University
Ottawa, ON
- Other
…connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are…
Added 27 mins ago
TL
CUSTOMER SUPPORT ADMINISTRATOR/SPECIALIST
Troy Life & Fire Safety Ltd.
Owen Sound, ON
- Full-time
Coordinate with project managers to verify order status, progress billing milestones, lead times, and back‑order updates, while assisting in resolving discrepancies, shortages, and returns
Added 27 mins ago
EI
Emergency Planning & Security Specialist - 18 month term
Edmonton International Airport (YEG)
Edmonton, AB
- Contract
Added 27 mins ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
Participates in Management of Change review processes.
Added 27 mins ago
FC
Senior Director
Fedcap Canada
Hamilton, ON
- $160,000 to $185,000 CAD / year
- Full-time
…operations. As the senior executive responsible for Service System Management across Ontario, this position ensures operational excellence, contractual performance, financial stewardship,…
Added 27 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
Project Management roles to lead and execute projects,
Added 27 mins ago
SE
Quality Manager in Projects
Siemens Energy
Oakville, ON
- Full-time
Formal training in management systems, a solid understanding of quality methodologies and tools, and ISO 9001:2015 Internal or Lead Auditor certification.
Added 27 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Guiding clients through implementation and change management, ensuring adoption and measurable impact of new commercial strategies and tools
Added 27 mins ago
A
Regional Operations Manager
Archipelago
Victoria, BC
- Temporary
…support needed to deliver their work effectively. You will lead Port Supervisors in our BC coastal ports and the US, coordinate operational requirements, resolve staffing and scheduling…
Added 27 mins ago
PB
Strategic Finance Manager
Pacific Blue Cross
Burnaby, BC
- Full-time
…Transformation Manager, Project Finance Manager, Programme Finance Lead, Corporate Finance Manager, or Finance Manager supporting large-scale transformation initiatives, we'd love to hear…
Added 27 mins ago
FR
Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 27 mins ago
RG
HR & Business Operations Transformation Lead
RecruitPod Global
Calgary, AB
- Contract
…assess, improve, and strengthen the organization's HR practices, management effectiveness, and operational performance across its Canadian and Indian…
Added 27 mins ago
PC
Private Tax Manager
PwC Canada
Ottawa, ON
- Full-time
Navigate and lead across diverse teams, industries, and complex engagements
Added 27 mins ago
D
Team Leader, Children Services
DDRC
Calgary, AB
- Full-time
…self-motivated, patient and has a positive attitude, and looking to lead a team of direct service staff to ensure quality respite service is provided to children with developmental…
Added 27 mins ago
O
Head of Business Development
Occupier
Toronto, ON
- Full-time
Occupier is the modern lease management platform that real estate and finance teams at high-growth brands rely on every day. We help corporate tenants centralize their lease data, automate…
Added 27 mins ago
D
Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
…self-motivated, patient and has a positive attitude, and looking to lead a team? The Team Leader will organize opportunities for individuals to live in the community, in a situation that…
Added 27 mins ago
SI
Payroll Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
The successful candidate will be a hands-on leader with extensive payroll management experience, strong stakeholder management skills, and the ability to lead a high-performing team in a…
Added 42 mins ago
FH
Housekeeping Operations Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
This position requires strong operational oversight, exceptional attention to detail, and the ability to lead teams through change with clarity and consistency. If you take pride in…
Added 42 mins ago
DH
Relief Warehouse Team Lead
Dessert Holdings
London, ON
- $28.02 to $31.13 CAD / hour
- Full-time
Dessert Holdings is looking for a Relief Warehouse Team Lead to join our team based in London, ON. This individual will work in the warehouse, performing shipping, receiving and inventory…
Added 43 mins ago
Q
Support Specialist
Quandri
Vancouver, BC
- Full-time
For the first time ever, we have the technology to fundamentally change how insurance operates, and the stakes are human. Better insurance means families protected from harm, businesses…

DDRC

Team Leader, Home Based Services

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a great opportunity to build your career? Are you a candidate that is passionate, self-motivated, patient and has a positive attitude, and looking to lead a team? The Team Leader will organize opportunities for individuals to live in the community, in a situation that promotes the Client’s development as a physically and mentally healthy person.

If yes, take a look at the opportunity below.

About Us

The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

What The Role Provides You

The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, and a culture that supports work/life balance.

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee Referral Program, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

Key Responsibilities

Responsible for oversight of ongoing placement and care of Clients choosing an integrated living arrangement
Collaborate with HR on recruitment, selection and orientation of new Integrated Living Practitioners (ILPs) and ONR applicants
Facilitate and monitor contractual agreement between individual Clients and the Integrated Living Practitioner/Guardian/Families
Initiate monthly conversations with new clients, networks, and new ILPs who have been with the agency for less than one year
Consult with ILPs and ONR providers during crisis situations that impact themselves, the Client and/or their family
Liaise and maintain contact with families and guardians at least quarterly; discuss pertinent matters, required documentation, service and any concerns
Responsible for the application process and associated meetings with prospective ILS clients
Monitor Client ILP and ONR assigned caseload files regularly for compliance with policies and Creating Excellence Together (CET) standards; ensure audits, visits, and reviews are completed in a timely manner
Facilitate the planning, development and implementation of client goals; coordinating and participating in individual planning meetings; coordinate communications with other service agencies to ensure individual outcomes are met; monitors, documents and reports progress toward meeting outcomes; ensures required supports are in place to meet outcomes
Alerts the Manager or designate, to any serious concerns
Ensure appropriate and timely incident reporting occurs and ensure recommendations are implemented
Provide assistance to clients with medical, psychological, and physical appointments; providing medical history support for independent clients
Support clients, parents and guardians by researching information on available services from agencies such as OPG, AISH, and Calgary Housing
Educate ILPs, ONR providers, networks and clients regarding DDRC’s Policies and CET standards
Monitor training of ILP and ONR providers
Report to the Manager of HBS any outstanding training or individuals who do not respond to requests to participate in mandatory training
Ensure Client files and DDRC records are created and maintained in accordance with DDRC protocols, provincial requirements, funding, and accreditation standards, policies and procedures
Prepare and maintain program documentation according to established standards and requirements; includes but not limited to:
Caseload summaries for both Clients and ILPs
Individual Support Summaries
Individual Funding Proposals and reviews
Change forms
Actively participate as a member of DDRC Review Team as directed by the Manager, HBS
Prepare required and assigned necessary correspondence for Manager, HBS review
Assist in the development of proposals, standards and methods to improve the quality of services for Clients and/or ILPs in the ILS program
Perform all other duties assigned by the Manager, HBS or designate
Takes accountability to ensure all mandatory certifications and training are kept current
Attends all mandatory agency required training sessions
Completes all required Performance Management documentation; attend scheduled reviews with Manager
Represents the ILS team at public meetings as required and serve on related committees in the community

What You Bring To The Role

Post-Secondary diploma in Social Work, Human Services, or an acceptable combination of education and experience
Minimum of three (3) years leadership experience within a fast-paced environment
Experience with building strong positive relationships
Experience working with adults with developmental disabilities, including PBS supports
Knowledge of community resources for mental health and addiction issues
Experience in crisis management, conflict resolution and mediation
Experience
Strong critical thinking, excellent organization and administrative skills
Strong Leadership, Relationship Building and Conflict Resolution Skills
Customer Service and Time Management are a must
Demonstrated proficiency in MS Office, with particular emphasis on Microsoft Excel, Word and PowerPoint
Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards
Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

Personal Qualities

Demonstrated values consistent with the DDRC mission
Commitment to team unity and accountability
Desire for continuous professional development and learning
Demonstrates flexibility, objectivity, creativity, and initiative
Handles situations with assertiveness, tact, diplomacy and a positive professional attitude

Working Conditions

Travel to all quadrants and communities within Calgary City Limits year round
Provide proof of business commercial automobile liability coverage with a minimum of 2 million liability
Working independently within both the client home and in the community

Ddrc Values

We value diversity;
We believe individuals have a right to explore and fulfill their potentials;
We recognize the need for accountability and responsibility; and
We foster an environment of respect, acceptance, accessibility, and interdependence.

Apply About employer

More about this job

Responsibilities

Oversee client placements and care in integrated living arrangements, supporting client goals, coordinating services, and maintaining communication with clients, families, guardians, and providers. Monitor compliance, documentation, training, incidents, and service quality, and provide guidance during crises.

Requirements

Requires a post-secondary diploma in Social Work or Human Services, or an acceptable combination of education and experience, plus at least three years of leadership experience. Candidates should have experience supporting adults with developmental disabilities, including positive behaviour supports, and demonstrate crisis management, relationship-building, administrative, and Microsoft Office skills.

Skills

Leadership
Relationship Building
Crisis Management
Conflict Resolution
Mediation
Critical Thinking
Organization
Administrative Skills
Customer Service
Time Management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Client Support
Community Resource Knowledge
Positive Behaviour Support

Benefits

Paid Training
Professional Development
Coaching
Benefit Plan
Health Spending Account
Employee And Family Assistance Program
Employee Referral Program
Vacation Days
Free Parking
Mileage Reimbursement Where Applicable
Statutory Holidays
Agency-Provided Complimentary Time Off

Visa sponsorship

Not detected in the job text

Keywords

Integrated Living Services
Developmental Disabilities
Positive Behaviour Support
Client Care
Individual Planning
Client Outcomes
Crisis Management
Conflict Resolution
Mediation
Incident Reporting
Caseload Management
Contractual Agreements
Recruitment
Orientation
Training Monitoring
Family And Guardian Liaison
Community Resources
Mental Health
Addiction Services
Creating Excellence Together Standards
Accreditation
Individual Support Summaries
Individual Funding Proposals
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Provincial Legislation
Service Quality Improvement

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