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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Promote Agile principles, continuous improvement, delivery discipline, accountability, and collaboration across the project team.
Added 2 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…candidate will champion Maple Leaf Foods' Leadership Values, drive continuous improvement, and ensure HR practices are aligned with organizational priorities, legislative requirements, and…
Added 2 mins ago
Manager, Global Benefits
Geotab
Canada
…inquiry management and reduce ad-hoc demand on the team. Drive continuous improvement in how the benefits function operates, freeing team capacity for strategic and value-added…
Added 17 mins ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
Added 17 mins ago
M
Restaurant Manager
Moxies
Cranbrook, BC
- Full-time
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…
Added 17 mins ago
S
Client Technology Manager - Enterprise AI Solutions
SaskTel
Regina, SK
- Full-time
Designs, implements, and optimizes autonomous AI workflows that orchestrate tasks, adapt to evolving requirements, and support continuous improvement.
Added 17 mins ago
FC
Senior Director
Fedcap Canada
Hamilton, ON
- $160,000 to $185,000 CAD / year
- Full-time
…performance, financial stewardship, regulatory compliance, and continuous improvement across multiple catchment…
Added 17 mins ago
PC
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Research technical accounting matters as required by the manager
Added 17 mins ago
SE
Quality Manager in Projects
Siemens Energy
Oakville, ON
- Full-time
Lead audits, inspections, lessons learned, continuous improvement, and corrective and preventive actions (CAPA) throughout the project lifecycle.
Added 17 mins ago
D
Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
Alerts the Manager or designate, to any serious concerns
Added 17 mins ago
T
Material Coordinator
Thales
Dartmouth, NS
- Full-time
Participate in and contribute to continuous improvement initiates, attend meetings.
Added 17 mins ago
Continuous Quality Improvement Registered Practical Nurse & UCP Trainer
CareRx
Ottawa, ON
CareRx is in an exciting growth phase and is seeking to hire a Continuous Quality Improvement Registered Practical Nurse to join our team in the Ottawa Area.
Added 17 mins ago
Production Supervision - Inbound Support Team Leader
Price Industries Limited
Winnipeg, MB
…service-related activities while driving service excellence and continuous…
Added 17 mins ago
SR
Human Resources Advisor
Simpcw Resources Group
Kamloops 1, BC
- Full-time
Lead continuous improvement of onboarding processes
Added 17 mins ago
SI
Payroll Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
Drive continuous improvement initiatives to streamline payroll processes, increase efficiency, strengthen controls, and support organizational growth.
Added 32 mins ago
B-
Manager, Environment
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
Reporting to the General Manager, Back River, the Manager, Environment is responsible for leading the site-based environment team and ensuring robust environmental stewardship across the…
Added 32 mins ago
WC
Manager
West Coast Expeditions - Kayak Tours BC
Kyuquot, BC
- Full-time
Role Description The Manager is a full-time, on-site role based in Kyuquot, BC, responsible for overseeing day-to-day operations of the Wilderness Retreat and sea kayaking programs. This…
Added 32 mins ago
T
Repair & Overhaul (R&O) Coordinator
Thales
Halifax, NS
- Full-time
Participate in and contribute to continuous improvement initiates, attend meetings.
Added 46 mins ago
TP
Quality Analyst
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Manager, Airport Operations Control, this position is responsible for monitoring quality, reporting trends in productivity, performance, customer service, dispatch,…
Added 46 mins ago
TS
Transportation Customer Service Manager
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
Support continuous improvement initiatives to enhance service reliability and customer experience.
Added 46 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 46 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
Creates and maintains a work environment that fosters engagement, accountability, and continuous improvement
Added 46 mins ago
PF
Front End & Bakery Manager
Pete's Frootique
Halifax, NS
- $42,000 to $48,000 CAD / year
- Full-time
Assist with continuous improvement initiatives focused on increasing productivity, profitability, operational efficiency, and customer service
Added 46 mins ago
FR
Operations Coordinator - Client Service Administration and Process Support
Fitch Ratings
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and…
Added 46 mins ago
I
Senior Recruiter
IKEA
Coquitlam, BC
- Full-time
Analyze recruitment data, trends, and performance metrics to identify opportunities for continuous improvement and increased recruitment effectiveness.
Added 46 mins ago
VS
Dining Services Manager (2026-11061)
Verve Senior Living
Toronto, ON · North York, ON
- Full-time
…and it shows in our culture of collaboration, innovation, and continuous improvement. We’re proud to have received Canada's Best Managed Award in 2023, 2024, and 2025, reflecting our…

DDRC

Team Leader, Home Based Services

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a great opportunity to build your career? Are you a candidate that is passionate, self-motivated, patient and has a positive attitude, and looking to lead a team? The Team Leader will organize opportunities for individuals to live in the community, in a situation that promotes the Client’s development as a physically and mentally healthy person.

If yes, take a look at the opportunity below.

About Us

The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

What The Role Provides You

The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, and a culture that supports work/life balance.

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee Referral Program, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

Key Responsibilities

Responsible for oversight of ongoing placement and care of Clients choosing an integrated living arrangement
Collaborate with HR on recruitment, selection and orientation of new Integrated Living Practitioners (ILPs) and ONR applicants
Facilitate and monitor contractual agreement between individual Clients and the Integrated Living Practitioner/Guardian/Families
Initiate monthly conversations with new clients, networks, and new ILPs who have been with the agency for less than one year
Consult with ILPs and ONR providers during crisis situations that impact themselves, the Client and/or their family
Liaise and maintain contact with families and guardians at least quarterly; discuss pertinent matters, required documentation, service and any concerns
Responsible for the application process and associated meetings with prospective ILS clients
Monitor Client ILP and ONR assigned caseload files regularly for compliance with policies and Creating Excellence Together (CET) standards; ensure audits, visits, and reviews are completed in a timely manner
Facilitate the planning, development and implementation of client goals; coordinating and participating in individual planning meetings; coordinate communications with other service agencies to ensure individual outcomes are met; monitors, documents and reports progress toward meeting outcomes; ensures required supports are in place to meet outcomes
Alerts the Manager or designate, to any serious concerns
Ensure appropriate and timely incident reporting occurs and ensure recommendations are implemented
Provide assistance to clients with medical, psychological, and physical appointments; providing medical history support for independent clients
Support clients, parents and guardians by researching information on available services from agencies such as OPG, AISH, and Calgary Housing
Educate ILPs, ONR providers, networks and clients regarding DDRC’s Policies and CET standards
Monitor training of ILP and ONR providers
Report to the Manager of HBS any outstanding training or individuals who do not respond to requests to participate in mandatory training
Ensure Client files and DDRC records are created and maintained in accordance with DDRC protocols, provincial requirements, funding, and accreditation standards, policies and procedures
Prepare and maintain program documentation according to established standards and requirements; includes but not limited to:
Caseload summaries for both Clients and ILPs
Individual Support Summaries
Individual Funding Proposals and reviews
Change forms
Actively participate as a member of DDRC Review Team as directed by the Manager, HBS
Prepare required and assigned necessary correspondence for Manager, HBS review
Assist in the development of proposals, standards and methods to improve the quality of services for Clients and/or ILPs in the ILS program
Perform all other duties assigned by the Manager, HBS or designate
Takes accountability to ensure all mandatory certifications and training are kept current
Attends all mandatory agency required training sessions
Completes all required Performance Management documentation; attend scheduled reviews with Manager
Represents the ILS team at public meetings as required and serve on related committees in the community

What You Bring To The Role

Post-Secondary diploma in Social Work, Human Services, or an acceptable combination of education and experience
Minimum of three (3) years leadership experience within a fast-paced environment
Experience with building strong positive relationships
Experience working with adults with developmental disabilities, including PBS supports
Knowledge of community resources for mental health and addiction issues
Experience in crisis management, conflict resolution and mediation
Experience
Strong critical thinking, excellent organization and administrative skills
Strong Leadership, Relationship Building and Conflict Resolution Skills
Customer Service and Time Management are a must
Demonstrated proficiency in MS Office, with particular emphasis on Microsoft Excel, Word and PowerPoint
Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards
Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

Personal Qualities

Demonstrated values consistent with the DDRC mission
Commitment to team unity and accountability
Desire for continuous professional development and learning
Demonstrates flexibility, objectivity, creativity, and initiative
Handles situations with assertiveness, tact, diplomacy and a positive professional attitude

Working Conditions

Travel to all quadrants and communities within Calgary City Limits year round
Provide proof of business commercial automobile liability coverage with a minimum of 2 million liability
Working independently within both the client home and in the community

Ddrc Values

We value diversity;
We believe individuals have a right to explore and fulfill their potentials;
We recognize the need for accountability and responsibility; and
We foster an environment of respect, acceptance, accessibility, and interdependence.

Apply About employer

More about this job

Responsibilities

Oversee client placements and care in integrated living arrangements, supporting client goals, coordinating services, and maintaining communication with clients, families, guardians, and providers. Monitor compliance, documentation, training, incidents, and service quality, and provide guidance during crises.

Requirements

Requires a post-secondary diploma in Social Work or Human Services, or an acceptable combination of education and experience, plus at least three years of leadership experience. Candidates should have experience supporting adults with developmental disabilities, including positive behaviour supports, and demonstrate crisis management, relationship-building, administrative, and Microsoft Office skills.

Skills

Leadership
Relationship Building
Crisis Management
Conflict Resolution
Mediation
Critical Thinking
Organization
Administrative Skills
Customer Service
Time Management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Client Support
Community Resource Knowledge
Positive Behaviour Support

Benefits

Paid Training
Professional Development
Coaching
Benefit Plan
Health Spending Account
Employee And Family Assistance Program
Employee Referral Program
Vacation Days
Free Parking
Mileage Reimbursement Where Applicable
Statutory Holidays
Agency-Provided Complimentary Time Off

Visa sponsorship

Not detected in the job text

Keywords

Integrated Living Services
Developmental Disabilities
Positive Behaviour Support
Client Care
Individual Planning
Client Outcomes
Crisis Management
Conflict Resolution
Mediation
Incident Reporting
Caseload Management
Contractual Agreements
Recruitment
Orientation
Training Monitoring
Family And Guardian Liaison
Community Resources
Mental Health
Addiction Services
Creating Excellence Together Standards
Accreditation
Individual Support Summaries
Individual Funding Proposals
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Provincial Legislation
Service Quality Improvement

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