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Added 3 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing…
Added 3 mins ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
…furnishings, and elevated amenities. As the Housekeeping Operations Manager, you will play a critical leadership role in ensuring these newly renovated spaces are launched and maintained to…
Added 3 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 3 mins ago
A
Territory Manager, Facial Aesthetics - Montreal West and Gatineau (12 month contract)
AbbVie
Pointe-Claire, QC
- Full-time
Our Territory Manager develops robust business plans to execute brand strategies and tactics in the field. They deliver sales performance, build strong customer relationships and support…
Added 3 mins ago
A
Territory Manager, Facial Aesthetics (North Shore of Montreal)
AbbVie
Blainville, QC
- Full-time
Our Territory Manager develops robust business plans to execute brand strategies and tactics in the field. They deliver sales performance, build strong customer relationships and support…
Added 3 mins ago
GD
GARAGE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 18 mins ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 18 mins ago
LH
Care Coordinator
Lifemark Health Group
Petrolia, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 18 mins ago
LH
Care Coordinator
Lifemark Health Group
Sarnia, ON
- $17.6 to $24.54 CAD / hour
- Part-time
Provide administrative support to the Care Coordinator Manager and Clinic Director
Added 18 mins ago
M
Restaurant Manager
Moxies
Cranbrook, BC
- Full-time
…continued success is our people and their ability to take great care of our…
Added 18 mins ago
LB
Senior Underwriter (Real Estate)
Laurentian Bank
Toronto, ON
- Full-time
The Senior Underwriter will assist the Senior Manager in the risk management of the financing portfolio. Within the Commercial Banking Group, the candidate will be required to assimilate…
Added 18 mins ago
D
Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
Responsible for oversight of ongoing placement and care of Clients choosing an integrated living arrangement
Added 18 mins ago
T
Material Coordinator
Thales
Dartmouth, NS
- Full-time
…organizations including suppliers, service providers and the…
Added 18 mins ago
Continuous Quality Improvement Registered Practical Nurse & UCP Trainer
CareRx
Ottawa, ON
Under the general direction of the Manager of Education and Regulatory Affairs, the Registered Practical Nurse (RPN) is responsible for conducting quality improvement audits to achieve…
Added 18 mins ago
PP
Service Technician
Peterbilt Pacific
Prince George, BC
- $46.05 to $51.17 CAD / hour
- Full-time
…attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success.…
Added 33 mins ago
N
Customer Service Representative
Nutrien
Falher, AB
- Full-time
…reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with…
Added 33 mins ago
FH
Housekeeping Operations Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
…furnishings, and elevated amenities. As the Housekeeping Operations Manager, you will play a critical leadership role in ensuring these newly renovated spaces are launched and maintained to…
Added 33 mins ago
SA
Unit Assistant – In-Patient Mental Health – Temporary Full Time
Sault Area Hospital
Sault Ste. Marie, ON
- Full-time
…include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may…
Added 33 mins ago
M
Hospitality Manager
Maquise
Edmonton, AB
- Full-time
Now, if you were to come on board as one of our Hospitality / Unit Manager we’d ask you to do the following for us:
Added 33 mins ago
R
Branch Manager, College & Bathurst Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 33 mins ago
T
Repair & Overhaul (R&O) Coordinator
Thales
Halifax, NS
- Full-time
…organizations including suppliers, service providers and the…
Added 33 mins ago
T
Actuarial Analyst I
TD
Toronto, ON
- Full-time
…to achieve business objectives. Reporting to the Actuarial Manager, the Actuarial Analyst I is expected to demonstrate a high level of curiosity, strong ability and willingness to learn,…
Added 33 mins ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or executive role
Added 33 mins ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or executive role
Added 47 mins ago
TP
Quality Analyst
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…

DDRC

Team Leader, Home Based Services

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a great opportunity to build your career? Are you a candidate that is passionate, self-motivated, patient and has a positive attitude, and looking to lead a team? The Team Leader will organize opportunities for individuals to live in the community, in a situation that promotes the Client’s development as a physically and mentally healthy person.

If yes, take a look at the opportunity below.

About Us

The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

What The Role Provides You

The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, and a culture that supports work/life balance.

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee Referral Program, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

Key Responsibilities

Responsible for oversight of ongoing placement and care of Clients choosing an integrated living arrangement
Collaborate with HR on recruitment, selection and orientation of new Integrated Living Practitioners (ILPs) and ONR applicants
Facilitate and monitor contractual agreement between individual Clients and the Integrated Living Practitioner/Guardian/Families
Initiate monthly conversations with new clients, networks, and new ILPs who have been with the agency for less than one year
Consult with ILPs and ONR providers during crisis situations that impact themselves, the Client and/or their family
Liaise and maintain contact with families and guardians at least quarterly; discuss pertinent matters, required documentation, service and any concerns
Responsible for the application process and associated meetings with prospective ILS clients
Monitor Client ILP and ONR assigned caseload files regularly for compliance with policies and Creating Excellence Together (CET) standards; ensure audits, visits, and reviews are completed in a timely manner
Facilitate the planning, development and implementation of client goals; coordinating and participating in individual planning meetings; coordinate communications with other service agencies to ensure individual outcomes are met; monitors, documents and reports progress toward meeting outcomes; ensures required supports are in place to meet outcomes
Alerts the Manager or designate, to any serious concerns
Ensure appropriate and timely incident reporting occurs and ensure recommendations are implemented
Provide assistance to clients with medical, psychological, and physical appointments; providing medical history support for independent clients
Support clients, parents and guardians by researching information on available services from agencies such as OPG, AISH, and Calgary Housing
Educate ILPs, ONR providers, networks and clients regarding DDRC’s Policies and CET standards
Monitor training of ILP and ONR providers
Report to the Manager of HBS any outstanding training or individuals who do not respond to requests to participate in mandatory training
Ensure Client files and DDRC records are created and maintained in accordance with DDRC protocols, provincial requirements, funding, and accreditation standards, policies and procedures
Prepare and maintain program documentation according to established standards and requirements; includes but not limited to:
Caseload summaries for both Clients and ILPs
Individual Support Summaries
Individual Funding Proposals and reviews
Change forms
Actively participate as a member of DDRC Review Team as directed by the Manager, HBS
Prepare required and assigned necessary correspondence for Manager, HBS review
Assist in the development of proposals, standards and methods to improve the quality of services for Clients and/or ILPs in the ILS program
Perform all other duties assigned by the Manager, HBS or designate
Takes accountability to ensure all mandatory certifications and training are kept current
Attends all mandatory agency required training sessions
Completes all required Performance Management documentation; attend scheduled reviews with Manager
Represents the ILS team at public meetings as required and serve on related committees in the community

What You Bring To The Role

Post-Secondary diploma in Social Work, Human Services, or an acceptable combination of education and experience
Minimum of three (3) years leadership experience within a fast-paced environment
Experience with building strong positive relationships
Experience working with adults with developmental disabilities, including PBS supports
Knowledge of community resources for mental health and addiction issues
Experience in crisis management, conflict resolution and mediation
Experience
Strong critical thinking, excellent organization and administrative skills
Strong Leadership, Relationship Building and Conflict Resolution Skills
Customer Service and Time Management are a must
Demonstrated proficiency in MS Office, with particular emphasis on Microsoft Excel, Word and PowerPoint
Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards
Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

Personal Qualities

Demonstrated values consistent with the DDRC mission
Commitment to team unity and accountability
Desire for continuous professional development and learning
Demonstrates flexibility, objectivity, creativity, and initiative
Handles situations with assertiveness, tact, diplomacy and a positive professional attitude

Working Conditions

Travel to all quadrants and communities within Calgary City Limits year round
Provide proof of business commercial automobile liability coverage with a minimum of 2 million liability
Working independently within both the client home and in the community

Ddrc Values

We value diversity;
We believe individuals have a right to explore and fulfill their potentials;
We recognize the need for accountability and responsibility; and
We foster an environment of respect, acceptance, accessibility, and interdependence.

Apply About employer

More about this job

Responsibilities

Oversee client placements and care in integrated living arrangements, supporting client goals, coordinating services, and maintaining communication with clients, families, guardians, and providers. Monitor compliance, documentation, training, incidents, and service quality, and provide guidance during crises.

Requirements

Requires a post-secondary diploma in Social Work or Human Services, or an acceptable combination of education and experience, plus at least three years of leadership experience. Candidates should have experience supporting adults with developmental disabilities, including positive behaviour supports, and demonstrate crisis management, relationship-building, administrative, and Microsoft Office skills.

Skills

Leadership
Relationship Building
Crisis Management
Conflict Resolution
Mediation
Critical Thinking
Organization
Administrative Skills
Customer Service
Time Management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Client Support
Community Resource Knowledge
Positive Behaviour Support

Benefits

Paid Training
Professional Development
Coaching
Benefit Plan
Health Spending Account
Employee And Family Assistance Program
Employee Referral Program
Vacation Days
Free Parking
Mileage Reimbursement Where Applicable
Statutory Holidays
Agency-Provided Complimentary Time Off

Visa sponsorship

Not detected in the job text

Keywords

Integrated Living Services
Developmental Disabilities
Positive Behaviour Support
Client Care
Individual Planning
Client Outcomes
Crisis Management
Conflict Resolution
Mediation
Incident Reporting
Caseload Management
Contractual Agreements
Recruitment
Orientation
Training Monitoring
Family And Guardian Liaison
Community Resources
Mental Health
Addiction Services
Creating Excellence Together Standards
Accreditation
Individual Support Summaries
Individual Funding Proposals
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Provincial Legislation
Service Quality Improvement

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