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Added 11 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email…
Added 11 mins ago
KO
Area Manager KidStrong Saskatoon
KidStrong of Alberta
Saskatoon, SK
- $72,000 to $100,000 CAD / year
- Full-time
Your second priority will be to interview, hire and on board your team of superstar coaches! We will be hiring about 18 additional staff, including an Assistant General Manager and Lead…
Added 11 mins ago
M
Total Rewards Lead
Mecka
Remote, Canada
- $150,000 to $170,000 CAD / year
- Full-time
- Remote
We’re looking for a Total Rewards Lead to own payroll, benefits, compensation and equity administration across Mecka.
Added 11 mins ago
DC
Manager, Real Estate & Land Services
Dillon Consulting Limited
Brandon, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Iqaluit, NU · Sydney Indian Reserve No. 28A, NS · Halifax, NS · St. John's, NL · Edmonton, AB · Calgary, AB · Sydney, NS
- Full-time
Lead and Develop a High-Performing Team: Inspire, mentor, and manage a team of Regional Account Managers from coast to coast to coast. Foster a collaborative and inclusive team environment…
Added 11 mins ago
K
Director, SEO and GEO
Klick
Toronto, ON
- Full-time
Lead and develop a team of SEO and GEO practitioners through coaching, performance management, career development, and quality oversight across active client work.
Added 11 mins ago
A
Staff Housing Supervisor
AccorHotel
Banff, AB
- $21 to $24 CAD / hour
- Full-time
Guided by Wellness, Adventure, and Culture, our Team live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.
Added 11 mins ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
This position requires strong operational oversight, exceptional attention to detail, and the ability to lead teams through change with clarity and consistency. If you take pride in…
Added 11 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
Proven ability to lead, coach, and motivate a diverse team in a fast-paced environment.
Added 11 mins ago
Manager, Global Benefits
Geotab
Canada
Lead, develop, and mentor a team of benefits specialists and administrators across regions. Set clear performance expectations, provide coaching and feedback, and build team capability.
Added 25 mins ago
TO
Fitness Instructor
Township of King
King, ON
- $30 to $40 CAD / hour
- Contract
Reporting to the Lead Hand - Active Living, the Fitness Instructor is responsible for the following:
Added 25 mins ago
CI
Senior Associate, Listed Real Estate - Equities Analyst (London or Toronto)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Equity Analyst on the Listed Real Estate team, you will conduct rigorous fundamental research and valuation analysis to support a concentrated, long-only portfolio of high-conviction…
Added 25 mins ago
KB
Yard Associate - Part time
Kent Building Supplies
Shediac, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 25 mins ago
L
SalonCentric - Store Manager - Pickering, ON
L'Oréal
Toronto, ON
- Full-time
Lead the store team, emphasizing the importance of delivering exceptional customer service and complying with inventory control procedures.
Added 25 mins ago
LH
Exercise Therapist
Lifemark Health Group
Oakville, ON
- $17.6 to $21.17 CAD / hour
- Full-time
We have an exciting opportunity for an Exercise Therapist to join our growing team!
Added 25 mins ago
MT
Class 1 P&D Tractor Driver - $2,500 Sign-On Bonus
Midland Transport
Grand Falls-Windsor, NL
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 25 mins ago
S
Building Technician
SaskTel
North Battleford, SK
- Full-time
…applications. All hiring decisions are made by qualified members of our recruitment…
Added 25 mins ago
S
Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
…with inbound leads and, telesales, and our door-to-door sales team, while also identifying new opportunities to drive revenue and expand SaskTel’s impact. In this exciting role, you will…
Added 25 mins ago
LH
Exercise Therapist
Lifemark Health Group
Mississauga, ON
- $17.6 to $21.17 CAD / hour
- Full-time
We have an exciting opportunity for an Exercise Therapist to join our growing team!
Added 25 mins ago
TL
CUSTOMER SUPPORT ADMINISTRATOR/SPECIALIST
Troy Life & Fire Safety Ltd.
Owen Sound, ON
- Full-time
…Customer Service Specialist/Administrator to join our head office team in Owen Sound! The ideal candidate will be someone with proficient organization and communication skills and a proven…
Added 25 mins ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
…passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest,…
Added 25 mins ago
M
HSE Advisor
Multiplex
Toronto, ON · North York, ON
- $90,000 to $105,000 CAD / year
- Full-time
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most…
Added 25 mins ago
FC
Senior Director
Fedcap Canada
Hamilton, ON
- $160,000 to $185,000 CAD / year
- Full-time
As a member of the senior leadership team, the Vice President also supports organizational growth, business development, and expansion into new regions. This includes building a…
Added 25 mins ago
S
Marketing Manager - Service Development (Innovation & Growth)
SaskTel
Regina, SK
- Full-time
Ability to lead a cross-functional team of internal and external members.
Added 25 mins ago
GE
Team Leader - Assistance Services- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 25 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…

DDRC

Team Leader, Home Based Services

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a great opportunity to build your career? Are you a candidate that is passionate, self-motivated, patient and has a positive attitude, and looking to lead a team? The Team Leader will organize opportunities for individuals to live in the community, in a situation that promotes the Client’s development as a physically and mentally healthy person.

If yes, take a look at the opportunity below.

About Us

The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members of the community. The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

What The Role Provides You

The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of roles, competitive benefits, and a culture that supports work/life balance.

We offer semi-fixed schedules that may change based on clients needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee Referral Program, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

Key Responsibilities

Responsible for oversight of ongoing placement and care of Clients choosing an integrated living arrangement
Collaborate with HR on recruitment, selection and orientation of new Integrated Living Practitioners (ILPs) and ONR applicants
Facilitate and monitor contractual agreement between individual Clients and the Integrated Living Practitioner/Guardian/Families
Initiate monthly conversations with new clients, networks, and new ILPs who have been with the agency for less than one year
Consult with ILPs and ONR providers during crisis situations that impact themselves, the Client and/or their family
Liaise and maintain contact with families and guardians at least quarterly; discuss pertinent matters, required documentation, service and any concerns
Responsible for the application process and associated meetings with prospective ILS clients
Monitor Client ILP and ONR assigned caseload files regularly for compliance with policies and Creating Excellence Together (CET) standards; ensure audits, visits, and reviews are completed in a timely manner
Facilitate the planning, development and implementation of client goals; coordinating and participating in individual planning meetings; coordinate communications with other service agencies to ensure individual outcomes are met; monitors, documents and reports progress toward meeting outcomes; ensures required supports are in place to meet outcomes
Alerts the Manager or designate, to any serious concerns
Ensure appropriate and timely incident reporting occurs and ensure recommendations are implemented
Provide assistance to clients with medical, psychological, and physical appointments; providing medical history support for independent clients
Support clients, parents and guardians by researching information on available services from agencies such as OPG, AISH, and Calgary Housing
Educate ILPs, ONR providers, networks and clients regarding DDRC’s Policies and CET standards
Monitor training of ILP and ONR providers
Report to the Manager of HBS any outstanding training or individuals who do not respond to requests to participate in mandatory training
Ensure Client files and DDRC records are created and maintained in accordance with DDRC protocols, provincial requirements, funding, and accreditation standards, policies and procedures
Prepare and maintain program documentation according to established standards and requirements; includes but not limited to:
Caseload summaries for both Clients and ILPs
Individual Support Summaries
Individual Funding Proposals and reviews
Change forms
Actively participate as a member of DDRC Review Team as directed by the Manager, HBS
Prepare required and assigned necessary correspondence for Manager, HBS review
Assist in the development of proposals, standards and methods to improve the quality of services for Clients and/or ILPs in the ILS program
Perform all other duties assigned by the Manager, HBS or designate
Takes accountability to ensure all mandatory certifications and training are kept current
Attends all mandatory agency required training sessions
Completes all required Performance Management documentation; attend scheduled reviews with Manager
Represents the ILS team at public meetings as required and serve on related committees in the community

What You Bring To The Role

Post-Secondary diploma in Social Work, Human Services, or an acceptable combination of education and experience
Minimum of three (3) years leadership experience within a fast-paced environment
Experience with building strong positive relationships
Experience working with adults with developmental disabilities, including PBS supports
Knowledge of community resources for mental health and addiction issues
Experience in crisis management, conflict resolution and mediation
Experience
Strong critical thinking, excellent organization and administrative skills
Strong Leadership, Relationship Building and Conflict Resolution Skills
Customer Service and Time Management are a must
Demonstrated proficiency in MS Office, with particular emphasis on Microsoft Excel, Word and PowerPoint
Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards
Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

Personal Qualities

Demonstrated values consistent with the DDRC mission
Commitment to team unity and accountability
Desire for continuous professional development and learning
Demonstrates flexibility, objectivity, creativity, and initiative
Handles situations with assertiveness, tact, diplomacy and a positive professional attitude

Working Conditions

Travel to all quadrants and communities within Calgary City Limits year round
Provide proof of business commercial automobile liability coverage with a minimum of 2 million liability
Working independently within both the client home and in the community

Ddrc Values

We value diversity;
We believe individuals have a right to explore and fulfill their potentials;
We recognize the need for accountability and responsibility; and
We foster an environment of respect, acceptance, accessibility, and interdependence.

Apply About employer

More about this job

Responsibilities

Oversee client placements and care in integrated living arrangements, supporting client goals, coordinating services, and maintaining communication with clients, families, guardians, and providers. Monitor compliance, documentation, training, incidents, and service quality, and provide guidance during crises.

Requirements

Requires a post-secondary diploma in Social Work or Human Services, or an acceptable combination of education and experience, plus at least three years of leadership experience. Candidates should have experience supporting adults with developmental disabilities, including positive behaviour supports, and demonstrate crisis management, relationship-building, administrative, and Microsoft Office skills.

Skills

Leadership
Relationship Building
Crisis Management
Conflict Resolution
Mediation
Critical Thinking
Organization
Administrative Skills
Customer Service
Time Management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Client Support
Community Resource Knowledge
Positive Behaviour Support

Benefits

Paid Training
Professional Development
Coaching
Benefit Plan
Health Spending Account
Employee And Family Assistance Program
Employee Referral Program
Vacation Days
Free Parking
Mileage Reimbursement Where Applicable
Statutory Holidays
Agency-Provided Complimentary Time Off

Visa sponsorship

Not detected in the job text

Keywords

Integrated Living Services
Developmental Disabilities
Positive Behaviour Support
Client Care
Individual Planning
Client Outcomes
Crisis Management
Conflict Resolution
Mediation
Incident Reporting
Caseload Management
Contractual Agreements
Recruitment
Orientation
Training Monitoring
Family And Guardian Liaison
Community Resources
Mental Health
Addiction Services
Creating Excellence Together Standards
Accreditation
Individual Support Summaries
Individual Funding Proposals
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Provincial Legislation
Service Quality Improvement

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