Lead Product Manager

About the opportunity

Decode Talent is leading a confidential search for a Lead Product Manager to build the product function at a premium, design-led building supply manufacturer headquartered in the New York metro area.

This is not a typical e-commerce or manufacturing PM seat. The vast majority of the company's revenue comes through its design consultants, in a high-touch, human-led selling model where the online store is a small share of the business. The product you build exists to make that consultative sales journey work end to end: for the client, for the consultant, and for the teams behind them.

The company is a little over a year into a digital transformation led by a new technology leadership team, including a CTO and a head of digital transformation who owns roadmapping, QA, project management and site operations. Two major programs are underway: a brand-new customer-facing website, and the deconstruction of a core internal monolith into purpose-built tools.

The engineering, QA and delivery pillars are in place. Product is the gap. Historically, work here has been reactive and solution-first, with no pause to define the job to be done or how a build fits the larger ecosystem. You will be the person who changes that: the core thinking space that takes a problem set, solutions it at the ecosystem level, and gets the details right.

If you have ever wanted to establish how a company builds, rather than inherit it, this is that role.

What you'll own

• Establish the product discipline: the principles, rituals and artifacts that govern what gets built, why, and in what order. You will be setting the standard, not following one.
• Lead problem definition across the two flagship programs: the new customer-facing website and the rebuild of the internal admin platform that supports the consultant selling cycle.
• Own the decomposition of the internal monolith into a coherent ecosystem of tools, sequenced so each release delivers measurable ROI rather than another band-aid.
• Turn concepts into complete, buildable solutions. Ideas are not scarce here; the muscle that is missing is taking one all the way to a fully built-out system with the details right.
• Partner daily with the head of digital transformation, the CTO and a strong engineering pod, plus QA, project management and site operations, to keep roadmap, sequencing and delivery aligned.
• Challenge the hard way. Use AI tooling and AI-native thinking to find the shorter path to an outcome, so the company leapfrogs rather than grinds.
• Hold the brand bar. This is a considered, high-intent purchase with a strong point of view on design, and every tool and experience you ship needs to reflect that.

What you bring

• 7+ years in product management, with at least one stretch owning complex internal tools or platforms, not only customer-facing features.
• A track record of establishing product practice where none existed: you have introduced jobs-to-be-done framing, ROI mapping and roadmap sequencing to a team that had been working solution-first.
• Systems thinking paired with a detail obsession. You can see how a build rolls up into the larger ecosystem and you will not ship something that is 90% right.
• Experience building for a sales-assisted or consultative model, where a human advisor sits between the customer and the purchase and the tooling exists to make that person better at their job.
• Hands-on fluency with current AI tools in your own workflow, and a habit of asking whether a problem has a shorter path before committing to the long one.
• A real design sensibility. You do not need to be a designer, but you need taste, and you need to care how things look and feel.
• Comfort in legacy environments: monoliths, undocumented workflows, and a business that has grown faster than its systems.
• Low ego, high ownership. You are joining a tight, senior pod that values people who get the work done over people who talk about it.

Nice to have

• Time in a premium, luxury or design-led consumer brand, or in made-to-order and custom product businesses.
• Experience with showroom, in-home or field sales tooling: quoting, CRM, order management, scheduling or client facing systems.
• You have led or been close to a re-platforming or monolith decomposition and can speak to what went wrong as easily as what went right.
• You have shipped AI-assisted internal tooling, not just experimented with it.

Decode Talent is an engineering and technology search firm. We work directly with the hiring leaders on every search we run, so you will get a straight answer on fit, process and timing from the first conversation. We are an equal opportunity employer and candidates will be selected on the merit of the expertise and track record. Candidates must be eligible for employment in Canada.