Manager, Sales Development Representative, Akai | Global
- Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Who We Are Is What We Do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries - helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries - ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum - backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years - you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Summary
The Manager, Sales Development Representative, Akai Global is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.
Responsibilities
- Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.
- Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.
- Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.
- Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.
- Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.
- Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.
- Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.
- Identify process improvements to increase SDR efficiency, productivity, and operational scalability.
- Motivate the team through recognition, incentives, and transparent communication of expectations and results.
- Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.
- Support career path development and succession planning for SDRs.
Qualifications
- 2+ years of experience in sales leadership, ideally within SDR, BDR, or pipeline-focused functions.
- Proven success leading or scaling SDR teams in fast-paced, high-growth environments.
- Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.
- Genuine, demonstrable passion for AI in the world of work
- Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.
- Excellent coaching, mentoring, and talent development skills.
- Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.
- Highly organized, proactive, and able to operate independently while managing multiple priorities.
- Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.
- Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.
- Comfortable working in dynamic environments with evolving processes and priorities.
Application Deadline for U.S. Applicants: Recruiting timelines vary by position, however, all Deel positions accept applications for a minimum of 5 days from the posting date listed herein. This position is open and still accepting applications
Benefits: Full-time employees in the United States receive a variety of benefits while employed at Deel.
- Health Insurance Effective from Day 1 (Medical, Dental, & Vision)
- 401k Retirement Plan
- Disability Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- Flexible Savings Account (FSA)
- Flexible time off (PTO)
- 12 paid holidays per year
- Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
- Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
- Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.
- Final pay is based on objective, job-related criteria including experience, skills, and location.
- We don't ask about salary history. Offers are based on the role and what you bring to it.
Some things you'll enjoy
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- Optional flexible working office membership, with IWG
At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.
As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.
- For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
Read the full bilingual original
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries - helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries - ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum - backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years - you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Summary
The Manager, Sales Development Representative, Akai Global is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.
Responsibilities
- Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.
- Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.
- Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.
- Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.
- Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.
- Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.
- Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.
- Identify process improvements to increase SDR efficiency, productivity, and operational scalability.
- Motivate the team through recognition, incentives, and transparent communication of expectations and results.
- Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.
- Support career path development and succession planning for SDRs.
- 2+ years of experience in sales leadership, ideally within SDR, BDR, or pipeline-focused functions.
- Proven success leading or scaling SDR teams in fast-paced, high-growth environments.
- Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.
- Genuine, demonstrable passion for AI in the world of work
- Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.
- Excellent coaching, mentoring, and talent development skills.
- Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.
- Highly organized, proactive, and able to operate independently while managing multiple priorities.
- Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.
- Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.
- Comfortable working in dynamic environments with evolving processes and priorities.
Benefits: Full-time employees in the United States receive a variety of benefits while employed at Deel.
- Health Insurance Effective from Day 1 (Medical, Dental, & Vision)
- 401k Retirement Plan
- Disability Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- Flexible Savings Account (FSA)
- Flexible time off (PTO)
- 12 paid holidays per year
- Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent
Responsabilités
- Recruter, intégrer et développer une équipe de SDR performante, en favorisant une culture de responsabilisation, d’apprentissage continu et d’engagement élevé.
- Fixer des objectifs clairs et des attentes de performance alignés sur la génération de pipeline, les taux de conversion et les objectifs de rendez-vous.
- Élaborer et mettre en œuvre des playbooks, cadences, processus et bonnes pratiques de développement commercial outbound et/ou inbound évolutifs.
- Suivre les performances de l’équipe et la santé du pipeline ; analyser les données pour identifier les tendances, les difficultés et les axes d’amélioration.
- Collaborer étroitement avec les équipes commerciales, marketing et opérations pour harmoniser les messages, assurer un passage de relais fluide et optimiser la conversion du funnel.
- Veiller à la bonne exécution des activités de prospection, dans le respect des standards de qualité et d’une communication efficace avec les prospects.
- Assurer un coaching continu, un feedback régulier et le développement des compétences via des 1:1 réguliers, des jeux de rôle, des revues d’appels et des formations d’équipe.
- Identifier les améliorations de processus afin d’accroître l’efficacité, la productivité et la scalabilité opérationnelle des SDR.
- Motiver l’équipe par la reconnaissance, les incitations et une communication transparente sur les attentes et les résultats.
- Assurer un reporting précis de l’activité des SDR, de la création de pipeline et des performances de l’équipe dans le CRM et les outils d’engagement.
- Accompagner le développement de carrière et la planification de la relève des SDR.
- Au moins 2 ans d’expérience en management commercial, idéalement dans des fonctions SDR, BDR ou orientées pipeline.
- Succès avéré dans la direction ou la montée en puissance d’équipes SDR dans des environnements à forte croissance et au rythme soutenu.
- Solide capacité à concevoir et mettre en œuvre des playbooks, cadences et cadres de prospection outbound et/ou inbound.
- Passion sincère et démontrée pour l’IA dans le monde du travail.
- Expérience concrète de l’exploitation des données et analyses pour guider les décisions, améliorer les performances et identifier des opportunités.
- Excellentes compétences en coaching, mentorat et développement des talents.
- Excellentes qualités de communication et relationnelles, capacité à influencer les équipes et à collaborer efficacement.
- Organisé(e), proactif(ve) et autonome, capable de gérer plusieurs priorités à la fois.
- Expérience appréciée des outils CRM et d’engagement commercial (par ex. Salesforce, Outreach, HubSpot).
- Capacité à motiver et inspirer les SDR pour atteindre et dépasser régulièrement leurs objectifs.
- À l’aise dans des environnements dynamiques, avec des processus et des priorités en évolution.
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
- Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
- Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.
- Final pay is based on objective, job-related criteria including experience, skills, and location.
- We don't ask about salary history. Offers are based on the role and what you bring to it.
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- Optional flexible working office membership, with IWG
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.
As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.
- For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
More about this job
Responsibilities
Lead, hire, and develop a high-performing SDR team, setting targets and implementing scalable prospecting strategies to generate qualified pipeline. Monitor performance and pipeline health, coach team members, improve processes, and coordinate with sales, marketing, and operations to strengthen lead handoffs and conversion.
Requirements
Requires at least two years of sales leadership experience, preferably in SDR, BDR, or pipeline-focused roles, with a record of leading or scaling teams in fast-paced environments. Candidates should bring strong prospecting strategy, analytics, coaching, communication, and organizational skills; CRM and sales engagement tool experience is preferred.
Skills
- Sales Leadership
- SDR Team Management
- Pipeline Generation
- Outbound Prospecting
- Inbound Prospecting
- Sales Playbook Development
- Performance Analytics
- Coaching and Mentoring
- Talent Development
- Cross-Functional Collaboration
- Lead Qualification
- Sales Funnel Optimization
- CRM Reporting
- Process Improvement
- AI in the Workplace
- Salesforce
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Disability Insurance
- Life Insurance
- Employee Assistance Program
- Flexible Spending Account
- Flexible Paid Time Off
- 12 Paid Holidays
- Parental Leave
- Stock Grant Opportunities
- Flexible Working Office Membership
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Human Resources
- Data & Analytics
Keywords
- SDR
- BDR
- Pipeline Generation
- Qualified Leads
- Outbound Sales
- Inbound Sales
- Prospecting
- Sales Playbooks
- Sales Cadences
- Lead Handoff
- Funnel Conversion
- Pipeline Health
- Performance Metrics
- Data Analytics
- Coaching
- Talent Development
- Sales Operations
- CRM
- Salesforce
- Outreach
- HubSpot
- AI
- Human Resources
- Payroll
- SaaS