Production Operator / Manufacturing Technician

Essential Functions:

• Operate manufacturing equipment and production machinery according to established procedures and safety guidelines. 

• Monitor production processes to ensure product quality, efficiency, and compliance with specifications. 

• Perform equipment setup, changeovers, adjustments, and basic troubleshooting. 

• Conduct routine inspections and preventative maintenance activities as assigned. 

• Accurately complete production documentation, logs, and quality records. 

• Collaborate with Quality, Engineering, Maintenance, and Production teams to resolve process or equipment issues. 

• Identify and report safety concerns, equipment malfunctions, and quality deviations. 

• Maintain a clean, organized, and safe work environment in accordance with company policies and regulatory requirements. 

• Assist with inventory management, material handling, and production line replenishment. 

• Participate in continuous improvement, Lean Manufacturing, and operational excellence initiatives. 

• Adhere to all company safety, quality, environmental, and regulatory standards. 

• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles. 

• Other duties as assigned by manager. 

Top 3 Competencies Needed for Success in the Role:

• Safety & Quality Focus: Demonstrates a visible commitment to safety, quality and ethical behaviour.  

• Decision Making: Goes to the heart of the situation by talking to relevant people to fully understand all the issues and involve others in the decision-making process.  

• Passion For Excellence: Shows resilience by consistently displaying a positive outlook and responding resourcefully when faced with new challenges and demands.  

Qualifications Required:

• High school diploma or GED required. 

• Associate degree, technical certification, or vocational training preferred. 

• 3+ years of manufacturing, production, or technical operations experience preferred. 

• Ability to read and follow work instructions, SOPs, and production schedules. 

• Mechanical aptitude and troubleshooting skills. 

• Experience using manufacturing systems, data entry systems, or ERP software is a plus. 

• Strong attention to detail and commitment to quality. 

• Effective verbal and written communication skills. 

• Ability to work independently and as part of a team. 

Qualifications Desired:

• Experience in regulated manufacturing environments (automotive and/or glass). 

• Familiarity with Good Manufacturing Practices (GMP), ISO standards, or other applicable quality systems. 

• Lean Manufacturing, Six Sigma, or continuous improvement experience. 

Other Requirements:

• Ability to stand and walk for extended periods (12hr shifts). 

• Ability to lift, push, or pull up to 50 lbs. with or without accommodation. 

• Ability to wear required personal protective equipment (PPE). 

• Ability to perform repetitive movements and work in a manufacturing environment. 

• Exposure to machinery, moving equipment, noise, temperature variations, and production materials.