Team Leader, Real Property Management

** This position has been designated bilingual, where English and French are essential. **
** While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement. **

Are you a collaborative leader with experience managing facilities, real property portfolios, contracts, and client relationships? As Team Leader, Real Property Management, you will lead a team of professionals responsible for delivering complex real property services and contracts related to facility management, maintenance, energy management, and minor construction that support critical infrastructure and operational requirements. Working closely with clients, contractors, consultants, and stakeholders, you will drive service excellence, provide strategic advice, manage risk, and develop innovative solutions to complex challenges while building trusted partnerships and delivering meaningful results.

Who We're Looking For

We're looking for a people-focused leader who combines strong business acumen with expertise in facilities, real property, contract administration, and client relationship management. You excel at building relationships, solving complex problems, leading teams through change, and delivering high-quality service in a dynamic environment.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

• Complete complex real property project work (e.g. real property studies and asset assessments, facility reviews, lease and land acquisition guidance, technical reviews, strategic plans, development plans)
• Research, analyze and develop major policies, standards, directives and performance indicators
• Coordinate, assess and report on real property performance indicators
• Generate facility management or infrastructure statements of operational requirements, prepare business cases and conduct investigations, as required
• Develop real property training programs, Real Property Management Framework, organizational change management options analysis and Master Real Property 
  Development Plan synopsis documents
• Support and oversee the development of complex contracts, including facility maintenance, inspection, testing and maintenance, and energy performance contracts, covering both new requirements and contract replacements
• Provide contract administration and management services (e.g. ensuring contract documents conform to maintenance service delivery requirement) and managing service providers, including consultants and contractors, to ensure management services are delivered according to Client-Partner requirements and contractual obligations
• Oversee support to maintenance programs to ensure building and building systems remain operational, including identifying maintenance and repair requirements, measuring contractor performance, reviewing computerized maintenance management system data and reports, determining damage responsibility, and preparing estimates and of technical reports
• Manage service level arrangements 
• Promote and manage business development opportunities
• Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders.
• Ensure quality standards are met, in line with corporate and Client-Partner expectations
• Manage risk
• Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)

Other

• Prepare monthly reports (e.g. internal and for the Client-Partners)
• Other duties as assigned

SKILLS
General and Specific Knowledge

• Best practices, methods, trends and legislation in real property, land use, facility management and maintenance 
• Maintenance planning and assessment
• Building Information Modelling and Computer-Aided Design (BIM/CAD) is an asset 
• Project and risk management principles

Formal Education and/or Certification(s) and Experience

• Minimum: college diploma in land use, engineering, architecture, facility/property management, business or related field with five years’ relevant experience, or the equivalent
• Preferred: university degree in one of the above fields and/or additional training in project management

Abilities

• Use applicable computer software and operating systems
• Apply project and risk management techniques
• Demonstrate leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

• Lead and manage direct reports
• Provide functional direction and advice to other employees and the Client-Partners

WORKING CONDITIONS

• Typical office environment with occasional travel
• Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

Check out your benefits
Working with us offers excellent opportunities for growth and advancement - and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness

• 100% employer-paid annual sick leave, and health and dental premiums
• $400 wellness allowance to help cover expenses such as a gym membership
• $2,500 for mental health services on top of regular $2,500 paramedical coverage
• Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

• Life, accidental-death, and short-term disability insurance
• Enhanced inConfidence employee and family assistance program
• Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
• Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

• Public-service pension
• Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage