Find work in Canada.

557,004 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
S
Intermediate Environmental Planner
Stantec
Burnaby, BC
- Full-time
Manage project scope, schedules, budgets, resources, and deliverables while maintaining a strong focus on client service and project objectives.
Added 4 mins ago
S
Junior Environmental Scientist
Stantec
Burnaby, BC
- Full-time
Support proposal preparation, business development initiatives, conference participation, and other activities that contribute to client service and team growth.
Added 4 mins ago
S
Intermediate Environmental Planner
Stantec
Whitehorse, YT
- Full-time
Manage project scope, schedules, budgets, resources, and deliverables while maintaining a strong focus on client service and project objectives.
Added 4 mins ago
S
Study Abroad Coordinator
SAIT
Calgary, AB
- Temporary
…for international learners. Join a vibrant team focused on service, opportunity and…
Added 4 mins ago
S
Business Systems Analyst
SAIT
Calgary, AB
- Temporary
Added 4 mins ago
RL
Anodizing Operator-Day Shift (4 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 4 mins ago
RL
Electronics Assembler - Afternoon Shift (2 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 4 mins ago
D
Customer Care Specialist - (M/W)
Dayuse
Montreal, QC
- $43,000 to $50,000 CAD / year
- Contract
Dayuse is the global leader in daytime hotel bookings. We open up a new world of possibilities for our customers, allowing them to enjoy luxury hotel amenities for a few hours, whether for…
Added 4 mins ago
BS
Part-Time Cashier
Browns Shoes
Mississauga, ON
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 4 mins ago
U
Route Trainee - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…et commencez une carrière enrichissante dans le domaine du service. En tant qu'ASR, vous recevrez une formation pratique grâce à nos programmes d'apprentissage mixtes solides, tout en…
Added 4 mins ago
WM
Plant Supervisor I
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
…strong communication skills and tact in providing superior service in a variety of settings and situations.…
Added 4 mins ago
WM
Dispatcher
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
…for each driver daily in the interest of efficient customer…
Added 4 mins ago
WM
Laborer
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Added 4 mins ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD…
Added 4 mins ago
CT
E-Commerce Representative (Bilingual)
Canadian Tire Corporation
Calgary, AB · Kitchener, ON · Quarry Park
- Full-time
Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.
Added 4 mins ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Provides high quality sales and service to Trust & Estate clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust & Estate account…
Added 4 mins ago
B
Personal Banking Associate
BMO
Montreal, QC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 4 mins ago
Inside Sales Representative
Sonepar
Edmonton, AB
…expertise, and our family-oriented values to deliver the best service to our customers and…
Added 4 mins ago
store manager - Milton, ON
Starbucks
Milton, ON
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 4 mins ago
Manager, Business Management
Hydro One Networks Inc
Toronto, ON
…Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 4 mins ago
A
Chef de la Planification Budgétaire et de la Gouvernance / Head of Business Planning & Governance
Airbus
Mirabel, QC
- Full-time
Vous avez une expérience en gestion de programme/projet, vous souhaitez travailler dans l’environnement du service à la clientèle au sein d’une équipe dynamique et vous souhaitez évoluer et…
Added 19 mins ago
B
Audiologist
Beltone
St. John's, NL · NL, St. John's
- Full-time
Are you an Audiologist who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one…
Added 19 mins ago
B
Hearing Instrument Specialist
Beltone
Strathmore, AB
- Full-time
Are you an HIS who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one of our…
Added 19 mins ago
B
Hearing Care Practitioner
Beltone
St. John's, NL · NL, St. John's
- Full-time
Are you an HIS who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one of our…
Added 19 mins ago
B
Hearing Instrument Specialist
Beltone
AB
- Full-time
Are you an HIS who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one of our…

Definity Insurance Company

Representative, Auto Claims

Mississauga, ON, Canada

Salary Range: $45,000 - $82,100 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $45,000 - $82,100
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Nov 2, 2026

Original job description

The Opportunity

Are you passionate about helping customers through challenging situations and delivering exceptional service? We are looking for a Claims Representative to join our Auto Claims team. In this role, you will investigate, evaluate, and resolve first-party automobile claims while providing a positive and seamless experience for our customers.

What to Expect

Report to the Team Leader and will be responsible for investigating and settling first-party automobile claims.
Guide Customers through FNOL by telephone: Set up the FNOL, sharing contact details and ensuring the customer knows the next steps in their claims journey.
Provide prompt, courteous, accurate and fair claims service to all customers, internal and external.
Taking ownership of each call, handling it until resolution is reached, which includes follow-up, as necessary to ensure that the actions promised to the caller are completed
Fully explain the claim process to all customers in a way they’ll easily understand.
Confirm whether claims are covered under a customer’s policy
Ensure all claims are promptly investigated
Work with the customer and preferred vendors to determine the best way to resolve the claim
Maintain detailed file records by entering pertinent data into the appropriate systems
Process claims payments within your authority level
Initiate salvage and subrogation procedures on assigned claims
Achieve the targeted number of assigned claims per year, while living our core values and meeting competencies
Achieve and maintain a file disposition rate of 100% on a monthly basis.

What You Bring

Minimum high school diploma required
Experience handling automobile with a good understanding of terminology and auto policies
Previous customer service and call centre experience is a definite asset
Excellent keyboarding skills and ability to navigate through numerous screens and systems quickly and easily
Professional, friendly and courteous to customers
Able to thrive under pressure and remain calm
Excellent written and verbal communication skills

***Our operating hours are between 8 am - 7pm EST***

Salary Range: $45,000 - $82,100

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” - they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot - you deserve it.

It’s better here - but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Apply About employer

More about this job

Responsibilities

The Claims Representative investigates, evaluates, and resolves first-party automobile claims while providing a positive customer experience. Responsibilities include guiding customers through the FNOL process, maintaining detailed file records, and processing payments within authority levels.

Requirements

Candidates must have a minimum of a high school diploma and experience handling automobile claims with an understanding of insurance terminology. Strong customer service skills, the ability to navigate multiple systems, and excellent communication skills are required.

Skills

Claims investigation
Customer service
Call centre operations
Automobile insurance
Policy interpretation
Data entry
Conflict resolution
Communication skills
Keyboarding
Problem solving
Time management
Attention to detail

Benefits

Hybrid work schedule
Company share ownership program
Incentive program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Tuition assistance
Wellness and recognition programs
Discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Auto Claims
Insurance
FNOL
Claims Representative
Customer Service
Call Centre
Subrogation
Salvage
Policy Coverage
Claims Settlement
Hybrid Work
RRSP
Property and Casualty Insurance
Data Entry
File Disposition

Report this job