Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
C
Senior Machine Learning Engineer
Clio
Canada
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 7 mins ago
I
Sales Co-worker
IKEA
Winnipeg, MB
- Part-time
Are you a natural leader who loves working with people, thrives in a fast-paced retail environment, and knows how to keep things moving? We're looking for motivated, customer-focused…
Added 7 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 7 mins ago
B
Intern, Project Manager (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 7 mins ago
D
Assistant Team Leader
Dollarama
Laval, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 7 mins ago
D
Assistant Team Leader
Dollarama
Lloydminster, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 7 mins ago
D
Assistant Team Leader
Dollarama
Cranbrook, BC
- $19.4 to $19.79 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 7 mins ago
D
Assistant Team Leader
Dollarama
Lloydminster, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 7 mins ago
D
Assistant Team Leader
Dollarama
Cranbrook, BC
- $19.4 to $19.79 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 7 mins ago
T
Personal Banking Associate
TD
Dauphin, MB
- Full-time
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal…
Added 7 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal…
Added 7 mins ago
T
Business Systems Analyst III
TD
Toronto, ON
- Full-time
Contribute to a positive, inclusive environment focused on service, quality, innovation, continuous improvement, and teamwork.
Added 7 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Added 7 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal…
Added 7 mins ago
IT - After Hours Support - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
Experience working in a fast-paced, 24/7 logistics or distribution environment would b
Added 7 mins ago
Production Planner
Westerkirk
Calgary, AB
2+ years planning, scheduling, or otherwise administrating in a manufacturing environment, preferred.
Added 7 mins ago
SL
Manager, Supplier Strategy & Integration
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
This role will support our supplier, relationship and outsourcing strategies working closely with each business unit to develop and implement 3rd party solutions to support clients and…
Added 7 mins ago
Client Care Liaison ID #1668
YMCA of Simcoe/Muskoka
Huntsville, ON
Work with Team Leader to ensure client volume statistics are communicated.
Added 7 mins ago
Technology Lead
Infosys
ON
…small teams or workstreams in a fast-paced, innovation-driven…
Added 7 mins ago
Technology Analyst
Infosys
ON
…production-grade GenAI solutions in a fast-paced, innovation-driven…
Added 7 mins ago
TS
Community Engagement Coordinator
The Salvation Army Canada and Bermuda Territory
Salmon Arm, BC · New Hope Community Church - Salmon Arm
- Full-time
Initiates, maintains, and promotes positive working relationships/partnerships and communications with community stakeholders and funders.
Added 7 mins ago
D
Supervisor, Planning
dentsu
Toronto, ON
- Full-time
Strong people leader with the ability to lead, coach and develop and retain top talent while addressing performance.
Added 7 mins ago
D
Team leader, Management support and expertise support
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced…
Added 7 mins ago
SC
Community Prevention Worker
Scw'exmx Child and Family Services Society
BC · Merritt, British Columbia
- Full-time
Reporting to the Community Services Team Leader, this role supports the delivery of culturally responsive prevention services that strengthen children, youth, families, and communities. The…
Added 7 mins ago
BG
Estimator - Collision (Woodstock)
Boyd Group Services
Woodstock, ON
- Full-time
At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass…

Definity Insurance Company

Representative, Auto Claims

Mississauga, ON, Canada

Salary Range: $45,000 - $82,100 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $45,000 - $82,100
Job type: Full-time
Apply by: Nov 6, 2026
Education: High school diploma
Posting language: English
Posted: Nov 2, 2026

Original job description

The Opportunity

Are you passionate about helping customers through challenging situations and delivering exceptional service? We are looking for a Claims Representative to join our Auto Claims team. In this role, you will investigate, evaluate, and resolve first-party automobile claims while providing a positive and seamless experience for our customers.

What to Expect

Report to the Team Leader and will be responsible for investigating and settling first-party automobile claims.
Guide Customers through FNOL by telephone: Set up the FNOL, sharing contact details and ensuring the customer knows the next steps in their claims journey.
Provide prompt, courteous, accurate and fair claims service to all customers, internal and external.
Taking ownership of each call, handling it until resolution is reached, which includes follow-up, as necessary to ensure that the actions promised to the caller are completed
Fully explain the claim process to all customers in a way they’ll easily understand.
Confirm whether claims are covered under a customer’s policy
Ensure all claims are promptly investigated
Work with the customer and preferred vendors to determine the best way to resolve the claim
Maintain detailed file records by entering pertinent data into the appropriate systems
Process claims payments within your authority level
Initiate salvage and subrogation procedures on assigned claims
Achieve the targeted number of assigned claims per year, while living our core values and meeting competencies
Achieve and maintain a file disposition rate of 100% on a monthly basis.

What You Bring

Minimum high school diploma required
Experience handling automobile with a good understanding of terminology and auto policies
Previous customer service and call centre experience is a definite asset
Excellent keyboarding skills and ability to navigate through numerous screens and systems quickly and easily
Professional, friendly and courteous to customers
Able to thrive under pressure and remain calm
Excellent written and verbal communication skills

***Our operating hours are between 8 am - 7pm EST***

Salary Range: $45,000 - $82,100

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” - they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot - you deserve it.

It’s better here - but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Apply About employer

More about this job

Responsibilities

The Claims Representative investigates, evaluates, and resolves first-party automobile claims while providing a positive customer experience. Responsibilities include guiding customers through the FNOL process, maintaining detailed file records, and processing payments within authority levels.

Requirements

Candidates must have a minimum of a high school diploma and experience handling automobile claims with an understanding of insurance terminology. Strong customer service skills, the ability to navigate multiple systems, and excellent communication skills are required.

Skills

Claims investigation
Customer service
Call centre operations
Automobile insurance
Policy interpretation
Data entry
Conflict resolution
Communication skills
Keyboarding
Problem solving
Time management
Attention to detail

Benefits

Hybrid work schedule
Company share ownership program
Incentive program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Tuition assistance
Wellness and recognition programs
Discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Auto Claims
Insurance
FNOL
Claims Representative
Customer Service
Call Centre
Subrogation
Salvage
Policy Coverage
Claims Settlement
Hybrid Work
RRSP
Property and Casualty Insurance
Data Entry
File Disposition

Report this job