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Added 4 hours ago
W
Human Resources Administrator
Wasauksing
Parry Sound, ON
- Full-time
…Wasauksing First Nation. This includes hires, job changes, benefit administration, retirements/resignations, etc., as well as ensuring the integrity of the processes and data within the HR…
Added 4 hours ago
C
Coordonnateur ou Coordonnatrice // Coordinator, Team Operations
CNIB
Montreal, QC
- Contract
Added 4 hours ago
CE
Staff Discipline Facilities Engineer (ICE)
Cenovus Energy
Calgary, AB
- Full-time
Centralized in Calgary, the role scopes and designs the addition or modification of field devices and control system equipment into Cenovus's existing industrial automation systems and…
Added 4 hours ago
Equity, Diversity & Inclusion (EDI) Specialist, Indigenous Health & Wellness, BORN - Temporary Full-Time (1.0) (until October 2028)
CHEO
Ottawa, ON
…hospital into a 21st century integrated child and youth health…
Added 4 hours ago
CN
Coordonnateur ou Coordonnatrice // Coordinator, Team Operations
Canadian National Institute for the Blind
Montreal, QC
- Contract
Added 4 hours ago
TS
Financial Reporting and Delivery Lead
The Salvation Army in Canada
Toronto, ON
- Full-time
Maintains the IT contracting, procurement and invoice approval framework, operating the interim controls established in the absence of a dedicated procurement system.
Added 5 hours ago
GO
Administrative Services Level 3
Government of New Brunswick
Fredericton, NB
- Full-time
maintaining a current and accurate filing system;
Added 5 hours ago
I
SAP HR - Senior HCM TIME Consultant
IBM
Calgary, AB
- $79,800 to $125,400 CAD / year
- Full-time
Ensure seamless integration between SAP Time Management and related modules, including Payroll, Personnel Administration, Organizational Management, and Employee Central.
Added 5 hours ago
TA
Epicor Administrator & Developer
Talent Advantage Group
Montreal, QC
- Full-time
…organization. This individual will be responsible for the day-to-day administration, configuration, customization, development, and ongoing optimization of the ERP…
Added 5 hours ago
1
Dental Receptionist - Appletree Dental for Kids Newmarket
123Dentist
Newmarket, ON
- $21 to $24 CAD / hour
- Part-time
Completion of a Dental Administration Program/Certificate
Added 6 hours ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 6 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 6 hours ago
CO
Crosswalk Guard
City of Saint John
Saint John, NB
- Part-time
Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:
Added 7 hours ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 7 hours ago
SH
General Duty Nurse (N2) - Child Health - CH3 Pediatric Medicine
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the healthcare team, and facilitating coordination of…
Added 7 hours ago
Systems Intern - Validation, Software, Design, Architecture & Packaging (Canada)
Tenstorrent University Jobs
Toronto, ON · Vancouver, BC
Overview: A chip isn't a product until it's a working system. These teams cover both ends of that: getting silicon to boot and validate correctly,building the board, power, mechanical,…
Added 7 hours ago
TH
Pharmacy Assistant
The Hospital for Sick Children
Toronto, ON
- Internship
Proficiency with the Shoppers Drug Mart Healthwatch computer system/software is encouraged.
Added 9 hours ago
AH
Director, CDO (Palliative and End of Life Care)
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
A master’s degree in healthcare management, business administration or health related field. A minimum of seven (7) years’ progressive leadership experience in a health care organization of…
Added 10 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Manage major system administration, including configuration, integrations, security roles, and data structures
Added 10 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of…
Added 11 hours ago
E
Specialist, Product & Process
Evo
Burnaby, BC
- Full-time
Collaborate with the BCAA Mobility Tech team and external vendors to support technical projects, system enhancements, issue resolution, testing activities, and ongoing platform improvements.
Added 11 hours ago
MI
Sap Basis and Security Specialist
Mercer International Inc.
Vancouver, BC
- Full-time
…enterprise architecture. The Specialist will balance global SAP administration and security governance with tailored technical solutions for North American operations across functional…
Added 11 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Resolve overpayments, underpayments, and system-generated discrepancies (e.g., negative balances or commitments),
Added 11 hours ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 11 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.

Definity Insurance Company

Sr Analyst, Business Systems

Toronto, ON, Canada

Salary Range: $92,000-$142,000 · Full-time

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Job details

Pay: Salary Range: $92,000-$142,000
Job type: Full-time
Experience: 5+ years’ experience as a Business Systems Analyst or Business Analyst
Posting language: English
Posted: Oct 7, 2026

Original job description

The Opportunity

Join a fast-growing organization that is making significant investments in modern technology and digital capabilities. You'll work closely with engaged business partners and a highly collaborative technology team to deliver impactful solutions using Guidewire and related platforms. This role offers opportunities to contribute to ClaimCenter enhancements, integrations, and larger transformation initiatives, while working with a talented team that values innovation, continuous learning, and career development.

What to Expect

Provide estimation of delivery work necessary to realize requirements through development lifecycle
Elicit, analyze, specify and communicate functional and non-functional business, system and implementation requirements
Write concise User Stories which include precise acceptance Criteria, accurate Specifications by Example and testable Functional Scenarios
Facilitate meetings / working sessions with stakeholders to document, review and approve requirements
Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams
Validate the correctness of delivered requirements in advance of the active business owner reviewing completed work
Assist the testing team in defining testing scenarios (including data, acceptance criteria, rules, etc.) for each requirement that is going to be delivered during an iteration
Collaborate with Product Owner and Delivery Team to define and deliver the project vision
Collaborate with the Scrum Master/Project Manager and the team to develop and maintain the project Kanban/Product backlog, and develop the Iteration/Sprint Plan and Release plan
Facilitate meetings (e.g., Stand-ups, Retrospectives, Acceptance Review, etc.), as required
Supports the identification and resolution of Risks / Issues / Blockers in collaboration with the project team
Collaborate with Product Owner, Technical Lead, and Test Analyst on maintenance projects to identify sets of cohesive problems (improvement themes) for development
Perform Root Cause Analysis

What you Bring

Strong written and verbal communication skills, presentation and facilitation skills
Ability to influence and effectively negotiate with stakeholders
Analytical skills to visualize, articulate, and solve problems and concepts
Post-secondary education or equivalent industry experience
5+ years’ experience as a Business Systems Analyst or Business Analyst
Experience in P&C insurance
Strong experience with policy administration systems. Experience with Guidewire PolicyCenter is strongly preferred.
Strong Interpersonal, communication and collaboration skills – confidence and ability to work with internal team and external vendor partners seamlessly
Agile background – stories, elaboration, requirement methods
Jira/Confluence
Experience with the following systems is considered an asset: Guidewire ClaimCenter, Guidewire BillingCenter
Business analysis, Lean Six Sigma, Agile certifications are considered an asset: CCBA, IIBA-ACC, Lean SIx Sigma Yellow Belt or higher, CSM, CSPO
Proficiency with Microsoft Visio
Skills in data analysis with MS Excel or other analysis tools

Salary Range: $92,000-$142,000

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” - they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot - you deserve it.

It’s better here - but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

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More about this job

Responsibilities

The role involves eliciting and documenting business requirements while collaborating with delivery teams to implement solutions on Guidewire platforms. You will facilitate stakeholder meetings, manage project backlogs, and assist in defining testing scenarios to ensure high-quality project delivery.

Requirements

Candidates must have 5+ years of experience as a Business Systems Analyst, preferably within the P&C insurance industry. Strong proficiency in Agile methodologies, Jira, Confluence, and Guidewire systems is required.

Skills

Business systems analysis
Guidewire
PolicyCenter
ClaimCenter
Agile
User stories
Requirements gathering
Stakeholder management
Jira
Confluence
Root cause analysis
Data analysis
Microsoft Visio
MS Excel
P&C insurance
Facilitation

Benefits

Hybrid work schedule
Company share ownership program
Incentive program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Tuition assistance
Wellness and recognition programs
Discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Guidewire
PolicyCenter
ClaimCenter
BillingCenter
Agile
Scrum
Kanban
Jira
Confluence
P&C Insurance
Lean Six Sigma
CCBA
IIBA-ACC
CSM
CSPO
Microsoft Visio
MS Excel
Root Cause Analysis
Requirements Engineering
User Stories
Stakeholder Management
Digital Transformation
Business Analysis
Data Analysis

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