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Added 5 mins ago
NS
FM_TEMPLATE_ Family Medicine - Community-Clinic/Facility Name
Nova Scotia Healthcare System
Halifax, NS
- Full-time
North End Community Health Centre (NECHC) is seeking a part-time Family Physician (0.2–0.7 FTE) to join our collaborative, community-based primary care team with the Mobile Outreach Street…
Added 5 mins ago
MC
Financial Services Representative - Full Time (Vineland Branch)
Meridian Credit Union
Vineland, ON
- $50,000 to $53,000 CAD / year
- Full-time
As a Financial Services Representative (Full Time):
Added 5 mins ago
TT
Dispatcher
Trimac Transportation
Edmonton, AB
- Full-time
Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An…
Added 5 mins ago
A
Bellperson
AccorHotel
Lake Louise, AB
- Full-time
Addresses guest concerns and brings them to the attention of the Manager on Duty
Added 5 mins ago
MC
Registered Practical Nurse (Permanent Full Time-Days Shift)
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Barrie, ON
- Full-time
The Registered Practical Nurse (RPN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person-centred care. The RPN…
Added 5 mins ago
AC
Product Manager - CCT Customer Care Experience and Platform Insights
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Toronto, ON · Dorval, QC
- Full-time
As Product Manager, CCT Customer Care Experience & Platform Insights, you will support the evolution and performance of customer-facing and employee-facing capabilities delivered through…
Added 5 mins ago
AC
Product Manager - Platform Design
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Define and communicate the product roadmap as part of Program Increment planning activities, collaborating with Release Train Engineers to ensure release planning meets business objectives
Added 5 mins ago
CS
Health Care Aide- (Casual)
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Edmonton, AB · Our Parents' Home
- Part-time
Part time, straight evenings supporting homecare
Added 6 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 6 mins ago
CI
Manager, Indigenous Health, Governance and Partnerships
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
The Manager liaises with a broad range of First Nations, Inuit and Métis governments, communities, organizations and partners across the health data ecosystem, supporting the Vice…
Added 18 mins ago
SC
Produce - Part Time Clerk Produce
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London, ON
- Part-time
Any other duties as assigned by the Store Manager
Added 18 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Mississauga, ON
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.ca.
Added 18 mins ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
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Added 18 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kamloops, BC
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 18 mins ago
Deli Utility Clerk (Midtown)
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Calgary, AB
…offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social…
Added 18 mins ago
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Seasonal Retail Sales Consultant - Part Time - Quartier DIX30, QB
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Brossard, QC
- Part-time
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Added 18 mins ago
Sr. Advisor - Legacy Fleet , Electrical Engineering
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Montreal, QC
…of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable…
Added 21 mins ago
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Construction Site Coordinators - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
…people and make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the…
Added 21 mins ago
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Aircraft Store Clerk / FAcT
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Southport, MB
- Full-time
The Future Aircrew Training (FAcT) Program is a 25-year next-generation aircrew training program for the Royal Canadian Air Force (RCAF) that will see the introduction of state-of-the-art…
Added 21 mins ago
FH
Bellperson
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Lake Louise, AB
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Addresses guest concerns and brings them to the attention of the Manager on Duty
Added 21 mins ago
G
Facilities Manager (6-month contract)
Geotab
Oakville, ON
- Contract
…growth and deliver results! Geotab is seeking a Facilities Manager who will lead the Oakville Office Experience team and oversee the facilities, vendors, projects, and building operations…
Added 21 mins ago
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Financial Planner- St Thomas
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St. Thomas, ON
- Full-time
Join Libro Credit Union as a full-time Financial Planner supporting the St. Thomas Branch
Added 33 mins ago
G
Jr. Projects Quotations
Guillevin
Nanaimo, BC
- Full-time
Reporting to the Business Centre Manager, the Jr. Project Quotation Specialist provides accurate quotations to key contractors and works with our key suppliers on major projects. The…
Added 33 mins ago
RH
Program Aide Part-Time - Speed Interview Shortlist
Responsive Health Management
Ottawa, ON
- Part-time
The Program Aide reports to the Programs Manager and participates as a member of the interdisciplinary team to plan, implement and evaluate programs, outings and events that meet the…
Added 33 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
Apply today and become part of a company where your skills and dedication are valued

Definity Insurance Company

Sr Analyst, Business Systems

Toronto, ON, Canada

Salary Range: $92,000-$142,000 · Full-time

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Job details

Pay: Salary Range: $92,000-$142,000
Job type: Full-time
Experience: 5+ years’ experience as a Business Systems Analyst or Business Analyst
Posting language: English
Posted: Oct 7, 2026

Original job description

The Opportunity

Join a fast-growing organization that is making significant investments in modern technology and digital capabilities. You'll work closely with engaged business partners and a highly collaborative technology team to deliver impactful solutions using Guidewire and related platforms. This role offers opportunities to contribute to ClaimCenter enhancements, integrations, and larger transformation initiatives, while working with a talented team that values innovation, continuous learning, and career development.

What to Expect

Provide estimation of delivery work necessary to realize requirements through development lifecycle
Elicit, analyze, specify and communicate functional and non-functional business, system and implementation requirements
Write concise User Stories which include precise acceptance Criteria, accurate Specifications by Example and testable Functional Scenarios
Facilitate meetings / working sessions with stakeholders to document, review and approve requirements
Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams
Validate the correctness of delivered requirements in advance of the active business owner reviewing completed work
Assist the testing team in defining testing scenarios (including data, acceptance criteria, rules, etc.) for each requirement that is going to be delivered during an iteration
Collaborate with Product Owner and Delivery Team to define and deliver the project vision
Collaborate with the Scrum Master/Project Manager and the team to develop and maintain the project Kanban/Product backlog, and develop the Iteration/Sprint Plan and Release plan
Facilitate meetings (e.g., Stand-ups, Retrospectives, Acceptance Review, etc.), as required
Supports the identification and resolution of Risks / Issues / Blockers in collaboration with the project team
Collaborate with Product Owner, Technical Lead, and Test Analyst on maintenance projects to identify sets of cohesive problems (improvement themes) for development
Perform Root Cause Analysis

What you Bring

Strong written and verbal communication skills, presentation and facilitation skills
Ability to influence and effectively negotiate with stakeholders
Analytical skills to visualize, articulate, and solve problems and concepts
Post-secondary education or equivalent industry experience
5+ years’ experience as a Business Systems Analyst or Business Analyst
Experience in P&C insurance
Strong experience with policy administration systems. Experience with Guidewire PolicyCenter is strongly preferred.
Strong Interpersonal, communication and collaboration skills – confidence and ability to work with internal team and external vendor partners seamlessly
Agile background – stories, elaboration, requirement methods
Jira/Confluence
Experience with the following systems is considered an asset: Guidewire ClaimCenter, Guidewire BillingCenter
Business analysis, Lean Six Sigma, Agile certifications are considered an asset: CCBA, IIBA-ACC, Lean SIx Sigma Yellow Belt or higher, CSM, CSPO
Proficiency with Microsoft Visio
Skills in data analysis with MS Excel or other analysis tools

Salary Range: $92,000-$142,000

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” - they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot - you deserve it.

It’s better here - but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

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More about this job

Responsibilities

The role involves eliciting and documenting business requirements while collaborating with delivery teams to implement solutions on Guidewire platforms. You will facilitate stakeholder meetings, manage project backlogs, and assist in defining testing scenarios to ensure high-quality project delivery.

Requirements

Candidates must have 5+ years of experience as a Business Systems Analyst, preferably within the P&C insurance industry. Strong proficiency in Agile methodologies, Jira, Confluence, and Guidewire systems is required.

Skills

Business systems analysis
Guidewire
PolicyCenter
ClaimCenter
Agile
User stories
Requirements gathering
Stakeholder management
Jira
Confluence
Root cause analysis
Data analysis
Microsoft Visio
MS Excel
P&C insurance
Facilitation

Benefits

Hybrid work schedule
Company share ownership program
Incentive program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Tuition assistance
Wellness and recognition programs
Discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Guidewire
PolicyCenter
ClaimCenter
BillingCenter
Agile
Scrum
Kanban
Jira
Confluence
P&C Insurance
Lean Six Sigma
CCBA
IIBA-ACC
CSM
CSPO
Microsoft Visio
MS Excel
Root Cause Analysis
Requirements Engineering
User Stories
Stakeholder Management
Digital Transformation
Business Analysis
Data Analysis

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