Jobs in Canada

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Added 9 mins ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Added 9 mins ago
ScotiaMcLeod Administrative Associate - Halifax
Scotiabank
Halifax, NS
Exceptional client service skills, providing a professional and respectful experience
Added 9 mins ago
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Senior Full Stack Developer
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Ottawa, ON
- Full-time
…for such software applications to make positive business and customer impacts Conduct and lead code reviews, ensuring adherence to coding standards and best practices Maintain,…
Added 9 mins ago
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Barista
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- Full-time
…Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee…
Added 9 mins ago
P
EGD Technician/Technicien d’appareils de jeux électroniques
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Kahnawake 14 Réserve Indienne, QC
- Full-time
Horaire : samedi et dimanche obligatoires, plus 2 jours au choix du lundi au vendredi, pour un total de 4 jours par semaine
Added 9 mins ago
BG
Estimator (Guelph)
Boyd Group Services
Guelph, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
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Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 9 mins ago
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Auto Body Detailer (Allards)
Boyd Group Services
Ottawa, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
BG
Auto Body Detailer (Scarborough West)
Boyd Group Services
Toronto, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
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Detailer Lead - Automotive (Allards)
Boyd Group Services
Ottawa, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
BG
Customer Service Administrator (Ottawa West)
Boyd Group Services
Ottawa, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
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Parts Coordinator (Guelph)
Boyd Group Services
Guelph, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
BG
Customer Service Representative - Auto Body (Kingston)
Boyd Group Services
Kingston, ON
- Full-time
Valid driver’s license required
Added 9 mins ago
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Stagiaire en Développement Cloud, Intern Cloud Developer
Autodesk
Montreal, QC
- Full-time
…dans le cloud. La personne recherchée possède idéalement de l’expérience en développement et en soutien d’applications à grande…
Added 9 mins ago
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Associate Technical Project Consultant
Aspen Technology
Montreal, QC
- Full-time
…challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development…
Added 9 mins ago
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Senior Director, Governance and Execution Oversight
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Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Develop methodologies for measuring product value, customer value, business impact, and sustained adoption.
Added 9 mins ago
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PROD TECH I
Piramal Pharma Ltd
Aurora, ON
- Full-time
Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.
Added 9 mins ago
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Operational Technician L1
Bora Pharmaceuticals
Mississauga, ON
- Full-time
…mission, our duty, our responsibility, to make our success and our customer’s success more…
Added 9 mins ago
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Packaging Operator
Bora Pharmaceuticals
Mississauga, ON
- Full-time
…mission, our duty, our responsibility, to make our success and our customer’s success more…
Added 9 mins ago
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Operational Technician L1
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Mississauga, ON
- Full-time
…mission, our duty, our responsibility, to make our success and our customer’s success more…
Added 9 mins ago
BP
Packaging Operator
Bora Pharmaceuticals
Mississauga, ON
- Full-time
Weekly rotating shifts
Added 9 mins ago
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Investment Advisor
BMO
Toronto, ON · FCP
- Full-time
…advice. Assesses individual client investment needs to provide professional, customized investment-related advice, sales and service. Builds client trust, educating them on investment…
Added 24 mins ago
LM
Naval Operations Senior Subject Matter Expert (SME)
Lockheed Martin
Canada
- Full-time
Education: Bachelor’s degree from an accredited college in an Education-related or business discipline, or equivalent experience/combined education, with nine (9) years of professional…
Added 24 mins ago
LM
Sustainment Engineer Associate
Lockheed Martin
Ottawa, ON
- Full-time
0-2 years of professional experience in Integrated Logistics Support, sustainment engineering, or a related field, preferably within a defense or maritime context.
Added 24 mins ago
LM
Electronic Attack (EA) Analyst-Staff
Lockheed Martin
Ottawa, ON
- Full-time
A bachelor’s degree in mathematics, physics or engineering relevant to the role with 10 years professional experience or a master’s degree with seven years’ experience

Definity Insurance Company

Sr Representative, Auto Physical Damage

Montreal, QC, Canada

Salary Range : $51,300 - $94,400 · Full-time

Apply on hdks.fa.ca2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Pay: Salary Range : $51,300 - $94,400
Job type: Full-time
Experience: Minimum of 3 years experience handling automobile physical damage claims of moderately complex to complex in nature
Posting language: English
Posted: Nov 10, 2026

Original job description

The Opportunity

Join our growing Auto Claims team and manage complex and commercial auto claims while delivering exceptional customer service. This role offers the opportunity to apply your claims expertise, collaborate with key stakeholders, and make a meaningful impact through effective claim resolution.

What to Expect

Provide prompt, courteous, accurate and fair claims service to all customers, internal and external
Manage complex and/or commercial auto claims
Fully explain the claim process to all customers in a way they’ll easily understand
Interpret and apply policy wordings to determine appropriate coverage under a customer’s policy
Ensure all claims are promptly and fully investigated, collaborating with fraud investigators when necessary
Work with the customer, broker, and preferred vendors to determine the best way to resolve the claim
Maintain detailed file records by entering pertinent data into the appropriate systems
Process claims payments within your authority level
Initiate salvage and subrogation procedures on assigned claims
Achieve the targeted number of assigned claims per year, while living our core values and meeting competencies
Achieve and maintain a file disposition rate of 100% on a monthly basis

What You Bring

Whether you’re dealing with customers or co-workers, you’re always professional, friendly and courteous.
AMF Commercial License Requirement: Candidates must hold a valid AMF (Autorité des marchés financiers) license and be authorized to provide insurance services in Quebec.
Bilingualism Requirement: Candidates must be fully bilingual in both English and French, with strong verbal and written communication skills in both languages.
Preferably, you have a University degree in any discipline or a college diploma or the CIP designation
Minimum of 3 years experience handling automobile physical damage claims of moderately complex to complex in nature
Advanced knowledge of claims processes and procedures, including experience in both tort and DCPD provinces
You excel under and are comfortable with change
A demonstrated ability to work efficiently in a high volume, fast-paced environment
Strong analytical and decision-making skills-detail-oriented and highly organized
A high proficiency with Windows based programs with excellent keyboarding skills
You are team oriented - you value collegiality and accomplishing goals together
You’re an excellent communicator (written and verbal) and an even better listener

Salary Range : $51,300 - $94,400

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” - they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot - you deserve it.

It’s better here - but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Definity Insurance (formerly Economical Insurance), Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Apply on hdks.fa.ca2.oraclecloud.com About employer

More about this job

Responsibilities

Manage complex and commercial auto claims while providing prompt, accurate, and fair service to customers. Collaborate with stakeholders, process payments, and maintain detailed file records to ensure effective claim resolution.

Requirements

Requires a minimum of 3 years of experience in automobile physical damage claims and a valid AMF license. Candidates must be fully bilingual in English and French and possess strong analytical and communication skills.

Skills

Auto claims management
Commercial auto claims
Customer service
Policy interpretation
Claims investigation
Fraud collaboration
Subrogation
Salvage procedures
Analytical skills
Decision-making
Bilingualism
Communication
Time management
Windows proficiency
Detail-oriented
Teamwork

Benefits

Hybrid work schedule
Company share ownership program
Incentive program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Charitable donation matching
Educational resources
Tuition assistance
Paid time off for exams
Wellness and recognition programs
Discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Auto Physical Damage
Claims Adjusting
Commercial Insurance
AMF License
DCPD
Tort
Subrogation
Salvage
Insurance
Customer Service
Claims Investigation
Fraud Prevention
Policy Wordings
Hybrid Work
RRSP
CIP Designation
Analytical Skills
Decision Making
Communication
Teamwork
Windows
Data Entry
Property and Casualty
Insurance Brands
Professionalism

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Work requirements

Jobs in Canada