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Added 6 mins ago
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Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Sia Partners is seeking a high-performing Program Manager - Capital Markets Transformation to support complex regulatory and strategic transformation initiatives within the Financial…
Added 6 mins ago
EB
Manager, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
The Manager, Third Party Risk supports the development and ongoing execution of a strong operational risk management program across Equitable Bank and provides independent oversight and…
Added 6 mins ago
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Project Manager
EeStairs
Brantford, ON
- Full-time
As a Project Manager at EeStairs, you will play a pivotal role in overseeing the successful execution of our bespoke staircase projects from conception to completion. You will collaborate…
Added 6 mins ago
WO
Education Assistant, Mac - CARE Program
William Osler Health System
Brampton, ON
- Full-time
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 6 mins ago
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Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
…motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Front End…
Added 6 mins ago
FB
Assistant Grocery Manager - Overnight
Farm Boy Inc.
Ottawa, ON
- $22 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 6 mins ago
WO
Education Assistant, Mac - CARE Program
William Osler Health System
Brampton, ON
- Full-time
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 6 mins ago
Head of Discount Operations – West / Director, Operational Support – West
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Provide coaching, support, and development for District Operators & BD Manager(s).
Added 6 mins ago
Produce - Clerk Department Second Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Pictou, NS
…Supervise the Produce Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
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AML Financial Crime Risk Investigator II - Ministerial Directives and Sanctions
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
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Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
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Personal Banking Associate Trainee
TD
Whitby, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
…aspects of the Dalhousie Medicine at the site, including the development and management of complex schedules for the Longitudinal Integrated Clerkship (LIC) Program, Undergraduate core and…
Added 7 mins ago
BI Analyst
PACT
ON · Mississauga, Ontario
…capacity, licensing and workspace governance are set by the Manager, Data & Innovation; the BI Analyst builds to those standards and raises…
Added 7 mins ago
WR
Safety & Emergency Services Coordinator
West Red Lake Gold Mines
Red Lake, ON
- Full-time
West Red Lake Gold Mines Ltd. is a Canadian gold exploration and development company focused on restarting and expanding the historic Madsen Gold Mine in the Red Lake District of…
Added 7 mins ago
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Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 7 mins ago
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Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 7 mins ago
WS
IT Support Associate (Part-time)
Worksite Safety
Burlington, ON
- Part-time
…head office, this in-office role reports to the Operations Manager and may have varied shifts during the work week supporting our team's IT needs across various…
Added 7 mins ago
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Manager
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 7 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Ottawa, ON
- Part-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 21 mins ago
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Job ID #32326: Project Manager, Hamilton Water Facilities
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Senior Project Manager, the Project Manager will assume accountability and responsibility for the overall development, implementation and execution of Facility Programs…
Added 21 mins ago
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Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
…algorithms for our ETF Market Making team, using AI-assisted development to improve engineering productivity, quality, and delivery. The ideal candidate combines strong software engineering…
Added 21 mins ago
Sexual and Gender Based Violence Response Advisor
George Brown Polytechnic
Toronto, ON
In consultation with the Manager, engages the Polytechnic complaint resolution protocol to investigate alleged incidents when required. The Advisor works with other Polytechnic employees to…
Added 21 mins ago
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Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
…and AI-assisted delivery practices throughout the Software Development Life Cycle (SDLC). You will utilize AI to support requirements elicitation, process analysis, documentation creation,…
Added 21 mins ago
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Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.

Definity Insurance Company

Team Leader, Accident Benefits

Waterloo, ON, Canada

Salary Range: $87,000 - $144,900 · Full-time

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Job details

Pay: Salary Range: $87,000 - $144,900
Job type: Full-time
Experience: Minimum of 5 years' experience in Accident Benefits with previous leadership experience an asset.
Posting language: English
Posted: Sep 28, 2026

Original job description

The Opportunity

Reporting to the Accident Benefits Manager, you will be accountable for the leadership and technical direction of your team relative to efficient handling of all aspects of claims in accordance with the Insurance Act and the Statutory Accident Benefits Schedule.

What to Expect

Provide guidance, on-the-job training, technical instructions and direct leadership to your team relative to performance, productivity, personal conduct and adherence to processes and corporate policies and procedures.
Complete audits by reviewing and monitoring claims files and providing effective feedback.
Foster team development by identifying training opportunities and keeping yourself and team informed of changes to policies and procedures.
You will provide coaching, mentoring and performance feedback to your team
Manage expenses and annual operating budget for the team.
Conduct interviews for vacancies within your team or the line and making recommendations for new hires.
Other duties as assigned

What You Bring

University degree in any discipline or a college diploma in a related field or the CIP designation.
Minimum of 5 years' experience in Accident Benefits with previous leadership experience an asset.
Computer proficient in MS Word and Excel
Professional, friendly and courteous in all interactions, whether with customers or co-workers.
Perform well in a busy operation and remain calm under pressure.
Team player adaptable to a changing environment.
Strong written and verbal communication skills.
Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.

Salary Range: $87,000 - $144,900

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” - they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot - you deserve it.

It’s better here - but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Apply About employer

More about this job

Responsibilities

The Team Leader provides leadership, technical direction, and coaching to a team handling accident benefit claims in compliance with insurance regulations. Responsibilities include monitoring claim files, managing team performance, overseeing budgets, and conducting interviews for new hires.

Requirements

Candidates must have a university degree, college diploma, or CIP designation along with at least 5 years of experience in accident benefits. Strong communication, analytical, and organizational skills are required, with previous leadership experience considered an asset.

Skills

Leadership
Claims management
Coaching
Mentoring
Performance management
Budget management
Auditing
Communication
Negotiation
Analytical skills
Interpersonal skills
Organizational skills
MS Word
Excel
Insurance Act knowledge
Statutory Accident Benefits Schedule

Benefits

Hybrid work schedule
Company share ownership program
Incentive program
Pension and savings programs
Company-matched RRSP contributions
Paid volunteer days
Charitable donation matching
Educational resources
Tuition assistance
Paid time off for exams
Wellness programs
Recognition programs
Product and service discounts

Visa sponsorship

Not detected in the job text

Keywords

Accident Benefits
Insurance Act
Statutory Accident Benefits Schedule
Claims Handling
Leadership
Performance Management
Budgeting
Auditing
Coaching
Mentoring
CIP Designation
MS Word
Excel
Property and Casualty Insurance
Hybrid Work
RRSP
Recruitment
Team Development
Analytical Skills
Negotiation

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