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Added 11 mins ago
B
Insurance - Manager, Financial Planning & Analysis
BMO
Toronto, ON · YNG
- Full-time
…leaders and Finance partners to provide financial advice and service that supports the financial management activities of the Group/portfolio. Supports the monitoring and management of…
Added 15 mins ago
B
Software Developer
BMO
Toronto, ON · SCC
- Full-time
…areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides…
Added 15 mins ago
V
Senior NPI Engineer
Voltera
Waterloo, ON
- Full-time
Act as the primary technical liaison between Voltera's local Engineering and Production teams to ensure smooth and effective New Product Introduction (NPI) handoffs.
Added 15 mins ago
EV
Coordinator, Marketing Operations
Elk Valley Resources
Vancouver, BC
- $80,000 to $100,000 CAD / year
Provide superior customer service to international coal customers across Incoterm sales, including CFR, FOB, DDP, FCA and Port-Transport, for long-term and spot sales
Added 15 mins ago
JI
Industrial Mechanic (Millwright) - Veneer Sawmill
J.D. Irving, Limited
NB · NB, Canada
- Full-time
Irving Sawmills and Irving Forest Products are committed to delivering quality lumber products, strong customer relationships and service reliability, as well as operating safe and…
Added 15 mins ago
JI
Intermediate Contracts Coordinator
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
…that are fully trained and supported. We work as a trusted technical partner during design, construction, in-service, and end of life. We are proud to deliver quality professional technical…
Added 15 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 15 mins ago
AI
Technical Support Center Supervisor
ARxIUM INC
Winnipeg, MB
- Full-time
The Supervisor, Technical Support Center leads the day-to-day operations of the Technical Support Center, ensuring timely resolution of customer issues and exceptional service delivery.…
Added 15 mins ago
LC
Pharmacy Technician -Contract
Loblaw Companies Limited
Canada
- Part-time
The role of the pharmacy technician is to aid the pharmacy in the production of prescriptions and provide optimal customer service. Participate actively in growing prescription and OTC…
Added 15 mins ago
TO
Manager, IT Program Delivery (Re-advertised)
Town of Gravenhurst
Gravenhurst, ON
- Full-time
…Coordination of IT activities between business units, vendors and service providers, will be a key part of the role’s duties. This role will provide first line IT coordination and technical…
Added 15 mins ago
EG
Event Sales Manager- BMO Center at the Stampede Grounds
Encore Global
Calgary, AB
- Full-time
…tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship…
Added 30 mins ago
D
RESIDENTIAL FIELD TECHNICIANS – Kitchener, ON
DHT
Kitchener, ON
- Full-time
Provide onsite installations and service work for CATV, Digital, Internet, Fibre, Home Phone and Security Home Monitoring services on behalf of the Company’s Cable Communications Business…
Added 30 mins ago
K
Senior Engineer (Mechanical/Piping Design)
Kinectrics
Kincardine, ON
- Internship
At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the…
Added 30 mins ago
TT
Transportation Business Analyst
Tundra Technical Solutions
Mississauga, ON
- $111,000 to $125,000 CAD / year
- Full-time
…partnering with Supply Chain, Transportation, Logistics, Warehouse, Customer Service, Procurement, Finance, IT, application support teams, and implementation partners to analyze business…
Added 30 mins ago
AE
Lead - Part-Time
Arc'teryx Equipment
AB · Edmonton, AB
- $23.8 to $27.2 CAD / hour
- Part-time
You have a passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
Added 30 mins ago
O|
Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
…SEO agency and internal stakeholders. This includes ongoing technical and UX implementations, customer journey mapping, and continuous development of web content. You will oversee,…
Added 30 mins ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
Expérience des fonctionnalités centrées sur l'expérience utilisateur (UI frameworks, outils en libre-service, reporting, systèmes de design ou plateformes front-end partagées).
Added 30 mins ago
SH
Personal Support Manager
SE Health
ON · York, ON
- Full-time
…the practical experience. You will bring, strong clinical, customer service, and technical…
Added 30 mins ago
RI
SAP IBP Application Support Analyst
Raas Infotek
Calgary, AB
- Contract
Provide day-to-day support for SAP IBP and its integrations with SAP S/4HANA and act as the primary support contact for ServiceNow incidents and service requests
Added 30 mins ago
TI
Biomedical Sales & Customer Support Representative
Torontech Inc.
Richmond Hill, ON
- Full-time
The ideal candidate should have a Biomedical Engineering background with 2–3 years of experience in customer support, inside sales, technical sales, medical equipment, or a related field.
Added 30 mins ago
MC
Support Technician L2
MSP Corp
Richmond, BC
- $70,000 to $75,000 CAD / year
- Full-time
Deliver exceptional customer service to internal and external clients.
Added 30 mins ago
TS
Bilingual Biomedical Field Service Technician
The Stevens Company
Montreal, QC
- Full-time
Provide excellent customer service and maintain professional communication with clients and team members
Added 30 mins ago
EV
Coordinator, Marketing Operations
Elk Valley Resources
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
Provide superior customer service to international coal customers across Incoterm sales, including CFR, FOB, DDP, FCA and Port-Transport, for long-term and spot sales
Added 31 mins ago
B
Service Desk Analyst
BGIS
Toronto, ON
- Full-time
Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS…
Added 31 mins ago
Senior SailPoint Support Engineer
KeyData Cyber
Toronto, ON
…team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a…

DEFSEC Technologies Inc.

Inside Sales Coordinator

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 2+ years of experience in inside sales, customer service with sales responsibility, or sales support
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Title: Inside Sales Coordinator

Location: 80 Hines Road, Kanata

Department: Sales

Reports to: Chief Financial Officer (until VP, Business Development and Marketing is in place)

Position Overview

We are seeking a driven and detail-oriented Inside Sales Coordinator to own the front end of our sales process. This role is responsible for managing inbound opportunities, preparing quotes, and driving follow-ups to support revenue conversion, while ensuring readiness for demos and trade shows.

Equally important, this role is responsible for building and maintaining strong customer relationships through consistent, responsive, and professional communication. The ideal candidate is proactive, organized, and motivated by moving opportunities forward while delivering a high-quality customer experience.

Key Responsibilities:

Inside Sales, Customer Relationships & Pipeline Management (Primary Focus)

Serve as the primary point of contact for inbound customer inquiries
Build and maintain strong, professional relationships with customers through timely, consistent communication
Understand customer needs and ensure accurate alignment in quotes and responses
Qualify and manage opportunities from initial contact through quote delivery
Prepare accurate, timely quotes aligned with customer requirements
Actively follow up on quotes, leads, and customer requests to drive conversion
Maintain and manage all customer interactions, opportunities, and pipeline activity in HubSpot CRM
Ensure data accuracy and visibility across the sales pipeline
Support order processing and ensure all sales documentation is complete

Sales Enablement & Demo Readiness

Ensure all required equipment and materials are prepared and available to support scheduled demos
Coordinate internal demo logistics to ensure readiness without impacting sales timelines
Identify and resolve any gaps that could delay or impact demo execution

Trade Show & Event Support

Support preparation and logistics for trade shows and events
Ensure all sales materials, equipment, and assets are ready and delivered on time
Assist in post-event follow-up coordination within the sales pipeline

Qualifications

2+ years of experience in inside sales, customer service with sales responsibility, or sales support
Experience using CRM systems; HubSpot strongly preferred
Strong communication and relationship-building skills
Sales-oriented mindset with strong follow-up discipline
High level of organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite

Key Competencies

Strong customer relationship management and communication
Sales-driven with a focus on responsiveness and conversion
Ownership of pipeline and customer interactions
Ability to balance sales priorities with execution responsibilities
Problem-solving and proactive coordination

Performance Indicators

Lead response time
Quote turnaround time
Quote-to-order conversion rate
Customer responsiveness and satisfaction
CRM data accuracy and pipeline hygiene
On-time demo and event readiness

Nice to Have

Experience in defence, public safety, or technology industries
Experience in equipment-based or technical sales environments
Familiarity with quoting processes and sales pipelines
Experience supporting demos, trade shows, or field sales activities

How to Apply:

If you are a detail orientated sales professional and are eager to join the dynamic team at DEFSEC for this position, we invite you to submit your resume. Please make sure to emphasize your pertinent experience against the qualifications listed above, and any certifications you may hold.

DEFSEC Technologies is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, age, disability of any other protected status under applicable law. We celebrate diversity and are dedicated to creating a work environment that is inclusive and welcoming to all, including LGBTQ2S+ individuals. Our hiring decisions are based on qualifications, merit, and business needs. In every step of the interview procedure, DEFSEC is committed to providing accommodations.

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More about this job

Responsibilities

Manage inbound customer inquiries and sales opportunities from initial contact through quote delivery, maintaining customer relationships and accurate pipeline records in HubSpot. Coordinate order documentation, demo readiness, and trade show logistics, and follow up on leads and quotes to support sales conversion.

Requirements

Candidates should have at least two years of experience in inside sales, customer service with sales responsibility, or sales support, along with CRM experience; HubSpot is strongly preferred. Strong communication, relationship-building, organization, follow-up, and multitasking skills are required, as is proficiency in Microsoft Office.

Skills

Inside Sales
Sales Pipeline Management
Lead Qualification
Quote Preparation
Sales Follow-Up
HubSpot CRM
Order Processing
Sales Documentation
Demo Coordination
Trade Show Support
Communication
Organization
Problem-Solving
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Relationships
Inbound Opportunities
Lead Qualification
Sales Pipeline
Quote Preparation
Quote-to-Order Conversion
HubSpot CRM
Customer Service
Order Processing
Sales Documentation
Sales Enablement
Demo Readiness
Trade Shows
Event Logistics
Microsoft Office Suite
Defence
Public Safety
Technology
Equipment-Based Sales
Technical Sales

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