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Added 11 mins ago
KI
Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
This role owns how Kinaxis prices, packages and sells operations orchestration, and works inside the product closely enough to make those calls from first-hand knowledge of how it is built…
Added 41 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 41 mins ago
NS
Warehouse Labourer
Northern Strands
Saskatoon, SK
- Full-time
…success of the company. This position reports directly to the Inside Sales & Warehouse Manager. Northern Strands is a proud Saskatchewan-based company known for our innovation, integrity,…
Added 41 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Waterloo, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 41 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
London, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 41 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Moncton, NB
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 41 mins ago
NF
Sales Team Manager - Toronto
Neilson Financial Services
Toronto, ON
- Full-time
Proven expertise in inside sales or contact center environments.
Added 55 mins ago
PC
Inside Sales Representative
Peninsula Canada
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
This is your chance to break into sales - or take your early sales experience to the next level -through our newly created Trailblazer Sales Programme.
Added 55 mins ago
TC
Inside Sales Representative
TP-Link Canada Inc.
Richmond Hill, ON
- $55,000 to $70,000 CAD / year
- Full-time
We are seeking an interesting and interested Inside Sales Representative to join our growing team. The Inside Sales Representative will play a fundamental role in achieving our ambitious…
Added 55 mins ago
DT
Inside Sales Coordinator
DEFSEC Technologies Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking a driven and detail-oriented Inside Sales Coordinator to own the front end of our sales process. This role is responsible for managing inbound opportunities, preparing…
Added 56 mins ago
LD
Sales Service Stock and Cashier
London Drugs Limited
New Westminster, BC
- $18.25 to $21.58 CAD / hour
- Other
The Sales Service (Stock/Cashier) position is primarily responsible for providing physical assistance in moving merchandise between sales and stock areas, handling general inquiries,…
Added 56 mins ago
LD
Beauty Advisor
London Drugs Limited
New Westminster, BC
- Other
The job of a London Drugs BEAUTY ADVISOR is to help the beauty department meet its sales and marketing objectives while ensuring top-notch customer service and retail beauty advice.
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 1 hour ago
W
Inside Sales Manager
Worley
AB · Edmonton, AB
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
W
Inside Sales Manager
Worley
Sarnia, ON
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
W
Inside Sales Manager
Worley
Oakville, ON
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
W
Inside Sales Manager
Worley
Markham, ON
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
W
Inside Sales Manager
Worley
Toronto, ON
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
W
Inside Sales Manager
Worley
Calgary, AB
- Full-time
We are currently recruiting for a Inside Sales Manager. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Edmonton, Toronto,…
Added 1 hour ago
L
Account Manager, Supply Cloud
LBMX
London, ON
- Full-time
3+ years of experience in Account Management, inside sales, or B2B SaaS sales, with a quota for expansion, upsell, or conversion revenue.
Added 1 hour ago
GF
Overnight Customer Service Representative (Motivator) – Windsor Tecumseh Mall
GoodLife Fitness
Windsor, ON
- Part-time
Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Moncton, NB
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
FH
Customer Service & Order Entry Representative
Fuze HR Solutions
St. Catharines, ON
- Full-time
3-5 years of experience in customer service, inside sales, order management, or a related role.
Added 2 hours ago
SE
Outside Services Sales Representative (OSSR)
Schneider Electric
Ottawa, ON · ON · UNAVAILABLE, Ontario
- Full-time
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Added 2 hours ago
D
Account Executive, Mid Market
Docusign
Toronto, ON
- Full-time
…management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time,…

DEFSEC Technologies Inc.

Inside Sales Coordinator

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 2+ years of experience in inside sales, customer service with sales responsibility, or sales support
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Inside Sales Coordinator

Location: 80 Hines Road, Kanata

Position Overview

We are seeking a driven and detail-oriented Inside Sales Coordinator to own the front end of our sales process. This role is responsible for managing inbound opportunities, preparing quotes, and driving follow-ups to support revenue conversion, while ensuring readiness for demos and trade shows.

Equally important, this role is responsible for building and maintaining strong customer relationships through consistent, responsive, and professional communication. The ideal candidate is proactive, organized, and motivated by moving opportunities forward while delivering a high-quality customer experience.

Key Responsibilities:

Inside Sales, Customer Relationships & Pipeline Management (Primary Focus)

Serve as the primary point of contact for inbound customer inquiries
Build and maintain strong, professional relationships with customers through timely, consistent communication
Understand customer needs and ensure accurate alignment in quotes and responses
Qualify and manage opportunities from initial contact through quote delivery
Prepare accurate, timely quotes aligned with customer requirements
Actively follow up on quotes, leads, and customer requests to drive conversion
Maintain and manage all customer interactions, opportunities, and pipeline activity in HubSpot CRM
Ensure data accuracy and visibility across the sales pipeline
Support order processing and ensure all sales documentation is complete

Sales Enablement & Demo Readiness

Ensure all required equipment and materials are prepared and available to support scheduled demos
Coordinate internal demo logistics to ensure readiness without impacting sales timelines
Identify and resolve any gaps that could delay or impact demo execution

Trade Show & Event Support

Support preparation and logistics for trade shows and events
Ensure all sales materials, equipment, and assets are ready and delivered on time
Assist in post-event follow-up coordination within the sales pipeline

Qualifications

2+ years of experience in inside sales, customer service with sales responsibility, or sales support
Experience using CRM systems; HubSpot strongly preferred
Strong communication and relationship-building skills
Sales-oriented mindset with strong follow-up discipline
High level of organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite

Key Competencies

Strong customer relationship management and communication
Sales-driven with a focus on responsiveness and conversion
Ownership of pipeline and customer interactions
Ability to balance sales priorities with execution responsibilities
Problem-solving and proactive coordination

Performance Indicators

Lead response time
Quote turnaround time
Quote-to-order conversion rate
Customer responsiveness and satisfaction
CRM data accuracy and pipeline hygiene
On-time demo and event readiness

Nice to Have

Experience in defence, public safety, or technology industries
Experience in equipment-based or technical sales environments
Familiarity with quoting processes and sales pipelines
Experience supporting demos, trade shows, or field sales activities

How to Apply:

If you are a detail orientated sales professional and are eager to join the dynamic team at DEFSEC for this position, we invite you to submit your resume. Please make sure to emphasize your pertinent experience against the qualifications listed above, and any certifications you may hold.

DEFSEC Technologies is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, age, disability of any other protected status under applicable law. We celebrate diversity and are dedicated to creating a work environment that is inclusive and welcoming to all, including LGBTQ2S+ individuals. Our hiring decisions are based on qualifications, merit, and business needs. In every step of the interview procedure, DEFSEC is committed to providing accommodations.

Apply About employer

More about this job

Responsibilities

Manage inbound sales opportunities from initial inquiry through quoting, follow-up, and order processing while maintaining customer relationships and accurate pipeline records in HubSpot. Coordinate demo readiness and support trade show logistics and post-event follow-up.

Requirements

Requires at least two years of experience in inside sales, customer service with sales responsibility, or sales support, along with CRM experience; HubSpot is strongly preferred. Candidates should have strong communication and follow-up skills, be organized and detail-oriented, manage competing priorities, and be proficient in Microsoft Office.

Skills

Inside Sales
Lead Qualification
Quote Preparation
Sales Follow-Up
Pipeline Management
HubSpot CRM
Order Processing
Sales Documentation
Demo Coordination
Trade Show Support
Customer Communication
Microsoft Office
Organization
Attention To Detail
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Sales Support
HubSpot CRM
Microsoft Office Suite
Inbound Opportunities
Lead Qualification
Quote Preparation
Sales Pipeline
Order Processing
Sales Documentation
Demo Readiness
Trade Shows
Event Logistics
Equipment-Based Sales
Technical Sales
Defense
Public Safety
Technology

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