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Added 11 mins ago
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DEG Services

Dispatcher - Customer Service

Toronto, ON, M4M 3B9, Canada

For this position the Salary range: starting at $70,000 annually · Full-time

Apply on degservices.bamboohr.com About employer

Applications open in a new tab.

Job details

Pay: For this position the Salary range: starting at $70,000 annually
Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

About the Company

Company Website https://www.strada-aggregates.com/

Build Your Future with Us

At Strada, we don’t just move materials - we build lasting relationships and strong communities. As a leading provider and manufacturer of high-quality aggregate, our company is rooted in a culture that values people, safety, and sustainability. Guided by our commitment to health and safety, environmental responsibility, trust, and excellence, we strive to deliver superior service while fostering a workplace where collaboration, innovation, and integrity thrive. If you are driven to contribute to a company that balances operational excellence with meaningful impact, Strada is the place for you.

Position Summary

Our company is looking for a reliable Dispatcher, for our Toronto Yard, 10 Leslie St. In this role they will be responsible for delivering excellent customer service by filling orders in a safe and efficient manner and ensuring quality materials.

Key Responsibilities

Weighing trucks in and out of scale house with appropriate weights;
Shipping, receiving, storing, distributing and maintaining inventories of materials;
Processing purchasing transactions (tickets), scheduling deliveries and routes and other related activities;
Taking customer orders, responding to enquiries and emergencies; investigating complaints and updating accounts;
Inspecting incoming disposal loads, ensuring quality of product;
Meeting all shipping requirements as specified by the customer in order to ensure 100% on time delivery;
Monitoring traffic flow within yard, enforcing yard rules, maintaining communication with yard loaders;
Maintaining inventory and ensuring accuracy in both receiving materials and shipping finished product;
Reporting including daily tonnage reporting and month end reporting;
Ensuring and enforcing compliance to all company, client and legislated safety policies and procedures, including monitoring dust and environmental conditions in yard and maintaining scale house;
Providing accurate and timely completion of all departmental receiving and delivery reporting forms;
Any additional duties and responsibilities as may be assigned from time to time.

Key Competencies

Business perspective
Organizational awareness
Verbal and written communication skills
Confidentiality
Professional personal appearance
Customer service oriented
Information management
Organizing & planning skills
Attention to detail
Initiative
Reliability

Education and Experience

High school diploma required;
Completion of college, or other business administration courses are an asset;
Clerical or sales experience may be required;
Knowledge of computers and relevant software applications: Microsoft Office, Internet;
Knowledge of customer service principles and practices;
Strong keyboard skill;
Strong mathematical ability.

Working Conditions

Operational hours: Monday to Friday - 6:30 am – 5:30 pm; Saturday 7:00 am – 12:30pm. These hours may vary depending on the needs of the business.
Insignificant physical effort. Requires a moderate amount of sitting for prolonged periods of time while using the computer. Requires moderate exposure to environmental conditions.
Great environment to work in. We offer competitive remuneration and benefits.

We recognize our employees are the key to our success, and we invest in creating a meaningful employee experience and culture that promotes:

Professional development opportunities
A diverse and robust suite of benefits and perks
Social and sustainable impact within our company and the communities we build
Pension plan matching
For this position the Salary range: starting at $70,000 annually

As part of our Group of Companies’ recruitment and selection process, we (don’t) utilize Artificial Intelligence (AI) for candidate screening.

The Company is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Company is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

Apply on degservices.bamboohr.com About employer

More about this job

Responsibilities

The dispatcher is responsible for managing scale house operations, including weighing trucks and processing purchasing transactions. They also oversee inventory maintenance, coordinate delivery schedules, and ensure high-quality customer service through effective communication and complaint resolution.

Requirements

Candidates must have a high school diploma and possess strong mathematical and computer skills, particularly with Microsoft Office. Previous clerical or sales experience is preferred, along with the ability to enforce safety policies and maintain accurate reporting.

Skills

Customer service
Dispatching
Inventory management
Scale house operations
Data entry
Microsoft Office
Mathematical ability
Communication skills
Scheduling
Logistics coordination
Safety compliance
Reporting
Attention to detail
Problem solving
Time management

Benefits

Professional development opportunities
Diverse and robust suite of benefits and perks
Pension plan matching

Visa sponsorship

Not detected in the job text

Keywords

Dispatcher
Customer Service
Scale House
Inventory Management
Logistics
Aggregate
Shipping
Receiving
Microsoft Office
Safety Compliance
Reporting
Data Entry
Scheduling
Operations
Construction Materials
Environmental Monitoring
Yard Management
Purchasing Transactions
Communication
Mathematical Ability

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Jobs in Canada