Technicien Informatique
- Montreal, QC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
The IT Technician will be responsible for level 1 and 2 IT support and technical assistance to employees, while contributing to the maintenance of the Microsoft infrastructure and to IT projects within a company of approximately 60 employees.
MORE PRECISELY
- Provide level 1 and 2 technical support to employees
- Diagnose and resolve hardware, software and network issues
- Administer Active Directory, Microsoft 365 and Entra ID
- Manage IT onboarding, offboarding and hardware inventory
- Participate in the maintenance of servers, backups and the network
- Contribute to migration, deployment and IT security projects
- Join a core IT team of 2 people
- Work in an environment based on Microsoft, with physical and virtual servers
PROFILE
- 3+ years as an IT Technician
- Mastery of Active Directory, Microsoft 365 and Microsoft Entra ID
- Good knowledge of networking (Wi-Fi, virtual private network, switches)
- Autonomy and strong ability to solve technical problems
- Notions of level 3 support (strong asset)
- Ease with Fortinet and IP telephony (asset)
- Experience in Amazon Web Services and Google Cloud Platform (asset)
- Diploma or Bachelor's degree in computer science or equivalent
- Bilingualism (French required, English functional)
______________
Découvrez +60 autres opportunités en TI au Canada
Discover +60 other IT jobs in Canada
🆕 https://delan.qc.ca/opportunites-ti/
Emplois permanents, mandats de consultation, postes exécutifs
Permanent jobs, consulting mandates, executive positions
______________
Read the full bilingual original
Le Technicien Informatique sera responsable du support informatique de niveaux 1 et 2 et du soutien technique aux employés, tout en contribuant à la maintenance de l'infrastructure Microsoft et aux projets TI d'une entreprise d'environ 60 employés.
PLUS PRÉCISÉMENT
- Offrir le soutien technique de niveaux 1 et 2 aux employés
- Diagnostiquer et résoudre les problèmes matériels, logiciels et réseau
- Administrer Active Directory, Microsoft 365 et Entra ID
- Gérer l'onboarding, l'offboarding et l'inventaire du matériel TI
- Participer à la maintenance des serveurs, des sauvegardes et du réseau
- Contribuer aux projets de migration, de déploiement et de sécurité TI
- Travailler au cœur d'une équipe TI de 2 personnes
- Œuvrer dans un environnement sur Microsoft, serveurs physiques et virtuels
PROFIL
- 3+ années comme Technicien Informatique
- Maîtrise d'Active Directory, de Microsoft 365 et de Microsoft Entra ID
- Bonnes connaissances en réseautique (Wi-Fi, réseau privé virtuel, commutateurs)
- Autonomie et bonne capacité à résoudre des problèmes techniques
- Notions de support de niveau 3 (fort atout)
- Aisance avec Fortinet et la téléphonie IP (atout)
- Expérience en Amazon Web Services et Google Cloud Platform (atout)
- DEC ou BAC en informatique ou l'équivalent
- Bilinguisme (Français requis, Anglais fonctionnel)
______________
The IT Technician will be responsible for level 1 and 2 IT support and technical assistance to employees, while contributing to the maintenance of the Microsoft infrastructure and to IT projects within a company of approximately 60 employees.
MORE PRECISELY
- Provide level 1 and 2 technical support to employees
- Diagnose and resolve hardware, software and network issues
- Administer Active Directory, Microsoft 365 and Entra ID
- Manage IT onboarding, offboarding and hardware inventory
- Participate in the maintenance of servers, backups and the network
- Contribute to migration, deployment and IT security projects
- Join a core IT team of 2 people
- Work in an environment based on Microsoft, with physical and virtual servers
PROFILE
- 3+ years as an IT Technician
- Mastery of Active Directory, Microsoft 365 and Microsoft Entra ID
- Good knowledge of networking (Wi-Fi, virtual private network, switches)
- Autonomy and strong ability to solve technical problems
- Notions of level 3 support (strong asset)
- Ease with Fortinet and IP telephony (asset)
- Experience in Amazon Web Services and Google Cloud Platform (asset)
- Diploma or Bachelor's degree in computer science or equivalent
- Bilingualism (French required, English functional)
______________
Découvrez +60 autres opportunités en TI au Canada
Discover +60 other IT jobs in Canada
🆕 https://delan.qc.ca/opportunites-ti/
Emplois permanents, mandats de consultation, postes exécutifs
Permanent jobs, consulting mandates, executive positions
______________
Suivez-nous sur LinkedIn / Follow us on LinkedIn
💻 www.linkedin.com/company/DelanTI
______________
More about this job
Responsibilities
Provide level 1 and 2 technical support to employees and diagnose hardware, software, and network issues. Administer Microsoft identity and productivity platforms, manage IT onboarding and equipment inventory, maintain servers, backups, and networks, and contribute to IT projects.
Requirements
Requires at least three years of experience as an IT Technician, proficiency with Active Directory, Microsoft 365, and Microsoft Entra ID, and good networking knowledge. A computer science diploma or bachelor's degree (or equivalent), autonomy, problem-solving ability, and French proficiency with functional English are required; level 3 support knowledge and experience with Fortinet, IP telephony, AWS, or GCP are assets.
Skills
- Level 1 and 2 IT Support
- Hardware and Software Troubleshooting
- Network Troubleshooting
- Active Directory
- Microsoft 365
- Microsoft Entra ID
- IT Onboarding and Offboarding
- IT Hardware Inventory Management
- Server Maintenance
- Backup Maintenance
- Networking
- IT Security
- Fortinet
- IP Telephony
- Amazon Web Services
- Google Cloud Platform
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- IT Support
- Level 1 Support
- Level 2 Support
- Level 3 Support
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- Active Directory
- Microsoft 365
- Microsoft Entra ID
- IT Onboarding
- IT Offboarding
- Hardware Inventory
- Servers
- Physical Servers
- Virtual Servers
- Backups
- Networking
- Wi-Fi
- Virtual Private Network
- Switches
- IT Migration
- IT Deployment
- IT Security
- Fortinet
- IP Telephony
- Amazon Web Services
- Google Cloud Platform
- Microsoft Infrastructure