Assistant Operations Manager

Company Description DelGate Logistics is a leading Canadian third-party logistics provider specializing in comprehensive supply chain solutions, including warehousing, order fulfillment, last-mile delivery, and intermodal transportation. With state-of-the-art facilities in Vancouver, Toronto, Calgary, and Kelowna, DelGate offers over 200,000 square feet of secure warehousing space and a nationwide delivery network. The company uses advanced inventory management systems, real-time tracking, automation, and data analytics to increase visibility, accuracy, and efficiency. Sustainability is central to DelGate’s strategy, with electric vehicles, optimized routes, and a goal of carbon-neutral delivery operations by 2035. DelGate supports e-commerce retailers, manufacturers, and distributors with scalable, flexible logistics solutions focused on service quality and customer satisfaction.
Role Description The Assistant Operations Manager is a full-time, on-site role based in Vancouver, BC, supporting daily warehouse and logistics operations. This role assists in coordinating order fulfillment, inventory control, and last-mile delivery schedules to ensure accuracy, timeliness, and cost efficiency. The Assistant Operations Manager helps supervise frontline staff, monitor performance metrics, and enforce safety and compliance standards. This position collaborates with cross-functional teams to resolve operational issues, implement process improvements, and support technology-driven initiatives such as real-time tracking and inventory systems. The role also involves preparing operational reports, supporting client-specific requirements, and contributing to continuous improvement efforts aligned with DelGate’s sustainability and service goals.
Qualifications

• Operational management skills in logistics or warehousing, including experience with order fulfillment, inventory control, and scheduling.
• Proficiency with technology-driven tools such as warehouse management systems (WMS), inventory management software, and real-time tracking platforms.
• People leadership capabilities, including team coordination, performance monitoring, coaching, and supporting a safe and inclusive work environment.
• Strong analytical and problem-solving skills, with the ability to use data and KPIs to identify issues, optimize processes, and reduce operational costs.
• Effective communication and collaboration skills for working with internal teams, vendors, and clients in a fast-paced logistics environment.
• Knowledge of transportation, 3PL operations, and basic regulatory and safety compliance in Canada; experience in sustainable or green logistics is an asset.
• Ability to work on-site in Vancouver, BC, with flexibility to support peak periods, including occasional evenings or weekends as needed.
• Post-secondary education in logistics, supply chain management, business, or a related field, or equivalent practical experience.