Operations Manager
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description DelGate Logistics is a leading Canadian third-party logistics provider delivering comprehensive supply chain solutions, including warehousing, order fulfillment, last-mile delivery, and intermodal transportation. With over 200,000 square feet of secure warehousing space across Vancouver, Toronto, Calgary, and Kelowna, DelGate supports efficient inventory management and timely deliveries nationwide. The company leverages advanced inventory management systems, real-time tracking, automation, and data analytics to maximize efficiency, visibility, and accuracy. Sustainability is central to DelGate’s strategy, with electric vehicles, optimized routes, and a goal of carbon-neutral delivery operations by 2035. A team of experienced logistics professionals provides scalable, flexible solutions for e-commerce, manufacturing, and distribution clients to support business growth and enhance customer satisfaction.
Role Description The Operations Manager is a full-time, on-site role based in Vancouver, BC, responsible for overseeing day-to-day logistics operations and ensuring high service standards. This role manages warehouse and fulfillment activities, coordinates transportation and last-mile delivery, and monitors performance metrics to optimize efficiency and cost. The Operations Manager leads and supports operations staff, oversees scheduling and workload planning, and ensures adherence to safety, compliance, and quality procedures. The role also involves collaborating with internal teams and clients to resolve operational issues, improve processes, and implement technology-driven solutions. The Operations Manager contributes to continuous improvement initiatives, supports sustainability goals, and drives operational excellence across the Vancouver facility.
Qualifications
Role Description The Operations Manager is a full-time, on-site role based in Vancouver, BC, responsible for overseeing day-to-day logistics operations and ensuring high service standards. This role manages warehouse and fulfillment activities, coordinates transportation and last-mile delivery, and monitors performance metrics to optimize efficiency and cost. The Operations Manager leads and supports operations staff, oversees scheduling and workload planning, and ensures adherence to safety, compliance, and quality procedures. The role also involves collaborating with internal teams and clients to resolve operational issues, improve processes, and implement technology-driven solutions. The Operations Manager contributes to continuous improvement initiatives, supports sustainability goals, and drives operational excellence across the Vancouver facility.
Qualifications
- Strong operations and logistics management skills, including experience in warehousing, order fulfillment, transportation coordination, and inventory control.
- Proficiency with logistics and warehouse management systems, data analytics tools, and technology-enabled process improvement.
- Demonstrated leadership abilities in supervising teams, managing schedules, coaching staff, and fostering a safe, inclusive work environment.
- Excellent organizational, problem-solving, and decision-making skills, with the ability to prioritize, manage multiple tasks, and meet deadlines.
- Effective communication and collaboration skills for working with cross-functional teams and clients, and for handling escalations professionally.
- Experience developing and implementing standard operating procedures, continuous improvement initiatives, and KPI-driven performance management.
- Knowledge of health and safety regulations, compliance standards, and best practices in logistics and supply chain operations.
- Bachelor’s degree or diploma in Supply Chain Management, Business, Operations, or a related field; equivalent experience in logistics operations is also valued.
- Experience in 3PL, e-commerce fulfillment, or distribution environments is an asset, along with familiarity with sustainable logistics practices.
More about this job
Responsibilities
Oversee day-to-day warehouse, fulfillment, transportation, and last-mile delivery operations at the Vancouver facility, leading staff and managing schedules, service standards, safety, compliance, and performance metrics. Resolve operational issues with internal teams and clients, improve processes through technology and continuous improvement initiatives, and support sustainability goals.
Requirements
Candidates should have experience managing logistics operations, including warehousing, fulfillment, transportation coordination, inventory control, team supervision, and KPI-driven process improvement. A bachelor’s degree or diploma in supply chain management, business, operations, or a related field is sought, though equivalent experience is valued; knowledge of safety and compliance standards is also expected.
Skills
- Logistics Management
- Warehouse Operations
- Order Fulfillment
- Transportation Coordination
- Inventory Control
- Team Leadership
- Scheduling
- Workload Planning
- Logistics Management Systems
- Warehouse Management Systems
- Data Analytics
- Process Improvement
- KPI Performance Management
- Standard Operating Procedures
- Health and Safety Compliance
- Client Communication
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Management & Leadership
- Transportation
- Environmental & Sustainability
Keywords
- Third-Party Logistics
- Supply Chain Management
- Warehousing
- Order Fulfillment
- Last-Mile Delivery
- Intermodal Transportation
- Inventory Management
- Transportation Coordination
- Warehouse Management Systems
- Logistics Management Systems
- Real-Time Tracking
- Automation
- Data Analytics
- Performance Metrics
- Standard Operating Procedures
- Continuous Improvement
- Workload Planning
- Scheduling
- Health and Safety Regulations
- Compliance Standards
- Quality Procedures
- E-Commerce Fulfillment
- Distribution
- Sustainable Logistics
- Electric Vehicles
- Route Optimization