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Operations manager, restaurant

  • Levis, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

French

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Evaluate daily operations
  • Monitor staff performance
  • Plan and organize daily operations
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Determine type of services to be offered and implement operational procedures
  • Enforce provincial/territorial liquor legislation and regulations
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns

Supervision

  • More than 20 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

  • Offers mentorship, coaching and/or networking opportunities for youth
More about this job

Responsibilities

Evaluate, plan, and organize daily restaurant operations, including scheduling, supervising, and training staff. Determine services and operational procedures, ensure compliance with liquor and health and safety regulations, support marketing plans, and address customer complaints.

Requirements

Requires at least five years of experience and a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program. The role is on-site in a fast-paced environment and involves supervising more than 20 people.

Skills

  • Daily Operations Management
  • Staff Performance Monitoring
  • Operational Planning
  • Staff Scheduling
  • Staff Supervision
  • Staff Training
  • Service Planning
  • Operational Procedures
  • Liquor Legislation Compliance
  • Health And Safety Compliance
  • Marketing Planning
  • Customer Complaint Resolution

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Management & Leadership
  • Food & Beverage
  • Customer Service & Support
  • Marketing

Keywords

  • Restaurant Operations
  • Daily Operations
  • Staff Performance
  • Staff Scheduling
  • Staff Supervision
  • Staff Training
  • Service Planning
  • Operational Procedures
  • Liquor Legislation
  • Regulatory Compliance
  • Health And Safety
  • Marketing Plans
  • Customer Complaints
  • Fast-Paced Environment
  • Youth Mentorship
  • Coaching
  • Networking

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