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Added 11 mins ago
C
Executive Producer, Publishing (English Services) (On-Site)
CBC/Radio-Canada
Toronto, ON
- Full-time
CBC News is seeking an Executive Producer of Publishing to lead the team responsible for curating CBCNews.ca and the CBC News app, strengthening digital story packaging and guiding…
Added 26 mins ago
MI
Account Executive
MapPax Inc.
Canada
- Full-time
…into tailored local SEO strategies in partnership with the delivery team. The Account Executive will prepare and present performance reports, explain geo-grid rankings and optimization…
Added 26 mins ago
TI
Senior Product Manager
Teckhorizon Inc
Toronto, ON
- Contract
Our client is seeking a Senior Product Manager to lead product planning, strategy, development, and delivery throughout the product lifecycle. The role requires extensive experience…
Added 26 mins ago
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Global Program Lead – Bombardier/Challenger
CAE
Montreal, QC
- Full-time
Lead global standardization for assigned aircraft program(s), ensuring technical accuracy and consistency across training centers through regular reviews, updates, and fleet standardization…
Added 42 mins ago
Senior Account Manager
AOT Technologies
Victoria, BC
You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients…
Added 42 mins ago
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Supply Chain Analytics & Planner
Accenture
Toronto, ON
- Full-time
Lead metrics & reporting enablement. This includes deep-dive insight gathering, reporting, diagnosis across On Time Delivery, Supplier Supply Commit accuracy, On Time PO execution, etc.
Added 57 mins ago
IC
Senior QA Test Lead / Senior Test Lead
Infotek Consulting Inc.
Toronto, ON
- $65 to $80 CAD / hour
- Contract
We are seeking an experienced Senior QA Test Lead to lead quality assurance and testing activities throughout the delivery lifecycle of complex digital and enterprise solutions. The…
Added 57 mins ago
GW
Events Coordinator
Gowling WLG
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
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Added 57 mins ago
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Service Reliability Engineer
Deliverect
Toronto, ON
- Full-time
The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our…
Added 57 mins ago
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Lead, Forward Deployed Engineering
Deliverect
Toronto, ON
- Full-time
The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our…
Added 57 mins ago
C
Global Program Lead – Bombardier/Challenger
CAE
Montreal, QC
- Full-time
Lead global standardization for assigned aircraft program(s), ensuring technical accuracy and consistency across training centers through regular reviews, updates, and fleet standardization…
Added 57 mins ago
ZS
Modern Workspace Solution Architect
Zodiac Solutions, Inc
Calgary, AB
- Full-time
…Workspace Solution Architect with 10+ years of IT experience to lead the design and delivery of enterprise workplace solutions across Microsoft 365, Power Platform, Copilot, AI-driven…
Added 57 mins ago
Specialist, Talent Management
Payments Canada
Ottawa, ON · Toronto, ON
You want to be challenged and lead unique initiatives.
Added 57 mins ago
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Senior Engagement Manager
EXL
Canada
- Full-time
Mentor delivery managers, engagement leads, solution architects, analytics leaders, and technical teams.
Added 1 hour ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
As Senior Manager, Digital and Customer Applications, you'll lead the teams and technology behind these experiences, ensuring our customer-facing applications are reliable, secure, and…
Added 1 hour ago
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2600001909 - Sr. Digital Solutions Developer
Lakeridge Health
Whitby, ON
- Internship
The Senior Digital Solutions Developer is responsible for the design, development, implementation, governance, and optimization of enterprise digital solutions that support organizational…
Added 1 hour ago
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Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
A
Senior Full Stack Developer
Affinity
BC · British Columbia, Canada
- Contract
iterative delivery of (new or refactored) code (features, enhancements and bug fixes) in a continuous integration/continuous delivery (CI/CD) environment, with a focus on code stability and…
Added 1 hour ago
AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients…
Added 1 hour ago
ET
Manager Marketing & Communications
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Montreal, QC
- Full-time
Develop, lead, and continuously evaluate the Marketing Roadmap so it supports E2IP's strategic growth plans and priority markets in medical, aerospace, defense, and industrial
Added 1 hour ago
TE
Operations Manager - Ottawa (New Installation and Modernization)
TK Elevator
Ottawa, ON
- Full-time
Lead regular safety meetings and training sessions to enhance employee skills, ensure safety protocol adherence, and foster industry best practices
Added 1 hour ago
K
Section Manager, Software Design Engineering
Kinectrics
Toronto, ON
- Full-time
This role is accountable for people leadership, technical excellence, and project delivery, ensuring the successful execution of software and computer-based system projects across their…
Added 1 hour ago
A
Western Canada Aquatic Discipline Lead
AECOM
Kelowna, BC · Burnaby, British Columbia
- $120,000 to $160,000 CAD / year
- Full-time
AECOM Burnaby is seeking an experienced Aquatic Discipline Lead for Western Canada to support our EPP Ecology and Permitting team. In this role, you will be the go-to expert for aquatic…
Added 1 hour ago
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MEP Project Manager
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Kamloops, BC
- Full-time
Identify potential delays, technical constraints, and delivery risks and implement appropriate mitigation measures.
Added 1 hour ago
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Project Manager (Substations)
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Lead and participate in project coordination meetings, technical reviews, progress meetings, and utility interface workshops.

Deliverect

Service Reliability Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market

The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.

Your Impact: Working closely with our Forward Deployed Engineering Lead and Product Team Leads, you will ensure our enterprise customers across North America can onboard and run their operations seamlessly with maximum uptime across our Commerce, Kiosk, Dispatch, and Restaurant products. In this role, you will serve as the dedicated technical presence in the North American time zone, actively building detection strategies and telemetry while stepping in to swiftly resolve high-impact incidents and implement lasting fixes so they never recur.

What you will do

Safeguard system health, latency, throughput, and error rates across Deliverect’s Commerce, Restaurant, Dispatch, and Kiosk products for major North American enterprise accounts
Architect, implement, and maintain proactive monitoring, alerting, and detection systems to preemptively catch degradation before customer operations are impacted
Take ownership of critical incident response in the North American time zone, participating in an on-call rotation to rapidly restore operational performance and maintain high uptime
Conduct thorough, blameless root-cause analyses (RCAs), write detailed post-mortems, and partner with product engineering teams to ensure learnings lead to permanent preventative fixes
Implement bug fixes, resilience patches, and feature enhancements directly in our core codebase (primarily Python/Flask/Eve) while participating in architecture and code reviews
Collaborate directly with Forward Deployed Engineering, Customer Success, and enterprise stakeholders to translate complex client technical challenges into scalable platform solutions

What you will Bring

3 to 5 years of software engineering or reliability engineering experience using Python in a web or API context (we use Flask and Eve; experience with Ruby or TypeScript for backend development is also welcome).
Proven experience building, integrating, and troubleshooting modern API architectures (REST, JSON-RPC, SOAP/XML).
Hands-on experience operating containerized workloads with Docker and Kubernetes within cloud environments.
Demonstrated track record maintaining reliability, performance, and uptime for high-scale SaaS platforms where service disruptions carry substantial business cost.
Strong proficiency working with Git and command-line interfaces (CLI).
A self-driven, problem-solving mindset focused on identifying root causes and building automated mitigation tooling so systems remain resilient.
Excellent cross-functional communication and stakeholder collaboration skills across diverse time zones.
Practical familiarity with NoSQL databases (ideally MongoDB) is an asset.

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More about this job

Responsibilities

Maintain reliability, performance, and uptime for Deliverect products serving North American enterprise customers by building monitoring and detection systems and responding to critical incidents. Analyze incidents, implement lasting fixes in the core codebase, and collaborate with engineering, customer success, and enterprise stakeholders on scalable solutions.

Requirements

Requires 3–5 years of software or reliability engineering experience with Python in a web or API context, plus experience with API architectures, Docker, Kubernetes, and cloud environments. Candidates should have a track record supporting high-scale SaaS reliability, strong Git and command-line skills, and effective problem-solving and cross-functional communication abilities; MongoDB familiarity is an asset.

Skills

Python
Flask
Eve
Ruby
TypeScript
REST APIs
JSON-RPC
SOAP/XML
Docker
Kubernetes
Cloud Environments
Incident Response
Root-Cause Analysis
Monitoring and Alerting
Git
MongoDB

Visa sponsorship

Not detected in the job text

Keywords

Python
Flask
Eve
Ruby
TypeScript
REST
JSON-RPC
SOAP
XML
Docker
Kubernetes
Cloud Environments
SaaS
MongoDB
API Architecture
Service Reliability
Monitoring
Alerting
Incident Response
On-Call Rotation
Root-Cause Analysis
Post-Mortems
Resilience
Performance
Uptime
Git
Command-Line Interface
Enterprise Customers
Digital Ordering
Hospitality

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