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Added 4 mins ago
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Senior Design Engineer – Solid Waste Management
AtkinsRéalis
Calgary, AB
- Full-time
…technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 4 mins ago
Q
High-Speed Electrical and Optical Systems Validation Engineer - (all levels)
Qualcomm
Ottawa, ON
- Full-time
Added 20 mins ago
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Network Engineer
Imani-Health
Field, BC
- Contract
Imani Health is looking for a skilled Network Engineer to support the deployment of our offline hospital system across partner hospitals and clinics.
Added 20 mins ago
AI
GCP Backend Full stack Engineer
Aptino, Inc.
Canada
- Contract
We are looking for an experienced GCP Backend Fullstack Engineer with strong expertise in Python, FastAPI, and Google Cloud Platform (GCP) to develop, deploy, and maintain scalable…
Added 20 mins ago
LD
Electrical Engineering Manager
Leonardo DRS
Bedford, QC
- Full-time
…modification, and analysis as well as reviews of power electronic systems, analog and digital electronics, complex interconnect systems, and digital microprocessor design. The Chief…
Added 20 mins ago
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Aircraft Maintenance Engineer
ONresources | RichessesON
Sault Ste. Marie, ON
- $57.77 to $61.9 CAD / hour
- Full-time
You must have a valid Transport Canada Aircraft Maintenance Engineer licence rated at category M1 and/or M2.
Added 20 mins ago
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Collaborate with the Systems Engineer in preparing technical drawings.
Added 20 mins ago
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Solution Architect / Lead EBO Engineer – BAS (SABAS004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Solution Architect / Lead EBO Engineer – Building Automation Systems
Added 20 mins ago
HR
Senior Software Engineer – Drone Control & Simulation (Defense and Dual-Use)
Haply Robotics
Montreal, QC
- Full-time
We’re looking for a Senior Software Engineer to be the first dedicated developer behind how operators fly, train, and feel drones through haptics.
Added 20 mins ago
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Observability Engineer
Envision Technology Solutions
Montreal, QC
- Contract
Proficiency with Linux operating systems and databases (MySQL, DB2, MSSQL, or similar).
Added 20 mins ago
JC
Journeyman Welder
Johnson Controls
Nisku, AB
- Full-time
…company has focused on innovation, designing advanced cooling systems tailored to the evolving needs of the tech industry. Our mission is to engineer and deliver innovative solutions…
Added 35 mins ago
Proposal Specialist 1
L3Harris Technologies
Montreal, QC
Define/engineer/manage bids and solutions for power plant simulators and/or digital control systems alongside Engineering, Operations and Business Development;
Added 35 mins ago
Electrical Engineering Manager
Leonardo DRS, Inc.
NS · Bedford, Nova
…modification, and analysis as well as reviews of power electronic systems, analog and digital electronics, complex interconnect systems, and digital microprocessor design. The Chief…
Added 35 mins ago
HT
Hardware & Embedded Systems Engineer - AI-Edge Devices
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Contract
Huawei Canada has an immediate 12-month contract opening for a Hardware & Embedded Systems Engineer.
Added 35 mins ago
OT
Field Instrumentation Specialist
Ontario Transit Group
Toronto, ON
- Full-time
…geotechnical and structural instrumentation and monitoring systems. Working collaboratively with the Instrumentation & Monitoring (I&M) Manager, this office and field-based position ensures…
Added 35 mins ago
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Senior Full Stack Developer (Java/React)
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 35 mins ago
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New Graduate, Rail, Transit Systems & Telecoms
AtkinsRéalis
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 50 mins ago
AI
Forward Deployed Engineer (Python/Pyspark and GenAI / LLM)
Apptoza Inc.
Toronto, ON
- Full-time
Role: Forward Deployed Engineer (Python/Pyspark and GenAI / LLM)
Added 50 mins ago
JT
Senior Data Engineer
Javelin Technologies
Canada
- Full-time
As Senior Data Engineer / Data Scientist, you will design, build, and operate the group's data ecosystem: integrating data from our core business systems, developing robust pipelines,…
Added 50 mins ago
IG
Workday Application Engineer
Insight Global
Canada
- Contract
Insight Global is looking for a Workday Application Engineer to support a large retail client within their People & Culture Technology team. This individual will design, configure,…
Added 50 mins ago
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Aircraft Maintenance Engineer
Héli-Boréal
Sept-Îles, QC
- Full-time
Role Description The Aircraft Maintenance Engineer will perform day-to-day inspection, maintenance, repair, and servicing of our fleet of AS350 B2/SD2 to ensure safety, reliability, and…
Added 50 mins ago
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Senior Field Engineer (FIFO)
Lycopodium
Prince George, BC
- Temporary
Lycopodium is currently recruiting for a Senior Field Engineer (FIFO) to join our growing Canadian site projects group.
Added 50 mins ago
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Service Reliability Engineer
Deliverect
Toronto, ON
- Full-time
Architect, implement, and maintain proactive monitoring, alerting, and detection systems to preemptively catch degradation before customer operations are impacted
Added 50 mins ago
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Infrastructure Engineer
CarbonForge
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Role Description The Infrastructure Engineer role at CarbonForge is a full-time, on-site position based in the Greater Montreal Metropolitan Area. In this role, the engineer will design,…
Added 50 mins ago
Full Stack Engineer - Equities Technology
HSBC Global Services Limited
Toronto, ON
…extensible and high-performing global platform. As a Full Stack Engineer within Cash & Electronic, you will design and deliver enhancements that support low-latency trading and real-time…

Deliverect

Service Reliability Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market

The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.

Your Impact: Working closely with our Forward Deployed Engineering Lead and Product Team Leads, you will ensure our enterprise customers across North America can onboard and run their operations seamlessly with maximum uptime across our Commerce, Kiosk, Dispatch, and Restaurant products. In this role, you will serve as the dedicated technical presence in the North American time zone, actively building detection strategies and telemetry while stepping in to swiftly resolve high-impact incidents and implement lasting fixes so they never recur.

What you will do

Safeguard system health, latency, throughput, and error rates across Deliverect’s Commerce, Restaurant, Dispatch, and Kiosk products for major North American enterprise accounts
Architect, implement, and maintain proactive monitoring, alerting, and detection systems to preemptively catch degradation before customer operations are impacted
Take ownership of critical incident response in the North American time zone, participating in an on-call rotation to rapidly restore operational performance and maintain high uptime
Conduct thorough, blameless root-cause analyses (RCAs), write detailed post-mortems, and partner with product engineering teams to ensure learnings lead to permanent preventative fixes
Implement bug fixes, resilience patches, and feature enhancements directly in our core codebase (primarily Python/Flask/Eve) while participating in architecture and code reviews
Collaborate directly with Forward Deployed Engineering, Customer Success, and enterprise stakeholders to translate complex client technical challenges into scalable platform solutions

What you will Bring

3 to 5 years of software engineering or reliability engineering experience using Python in a web or API context (we use Flask and Eve; experience with Ruby or TypeScript for backend development is also welcome).
Proven experience building, integrating, and troubleshooting modern API architectures (REST, JSON-RPC, SOAP/XML).
Hands-on experience operating containerized workloads with Docker and Kubernetes within cloud environments.
Demonstrated track record maintaining reliability, performance, and uptime for high-scale SaaS platforms where service disruptions carry substantial business cost.
Strong proficiency working with Git and command-line interfaces (CLI).
A self-driven, problem-solving mindset focused on identifying root causes and building automated mitigation tooling so systems remain resilient.
Excellent cross-functional communication and stakeholder collaboration skills across diverse time zones.
Practical familiarity with NoSQL databases (ideally MongoDB) is an asset.

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More about this job

Responsibilities

Maintain reliability, performance, and uptime for Deliverect products serving North American enterprise customers by building monitoring and detection systems and responding to critical incidents. Analyze incidents, implement lasting fixes in the core codebase, and collaborate with engineering, customer success, and enterprise stakeholders on scalable solutions.

Requirements

Requires 3–5 years of software or reliability engineering experience with Python in a web or API context, plus experience with API architectures, Docker, Kubernetes, and cloud environments. Candidates should have a track record supporting high-scale SaaS reliability, strong Git and command-line skills, and effective problem-solving and cross-functional communication abilities; MongoDB familiarity is an asset.

Skills

Python
Flask
Eve
Ruby
TypeScript
REST APIs
JSON-RPC
SOAP/XML
Docker
Kubernetes
Cloud Environments
Incident Response
Root-Cause Analysis
Monitoring and Alerting
Git
MongoDB

Visa sponsorship

Not detected in the job text

Keywords

Python
Flask
Eve
Ruby
TypeScript
REST
JSON-RPC
SOAP
XML
Docker
Kubernetes
Cloud Environments
SaaS
MongoDB
API Architecture
Service Reliability
Monitoring
Alerting
Incident Response
On-Call Rotation
Root-Cause Analysis
Post-Mortems
Resilience
Performance
Uptime
Git
Command-Line Interface
Enterprise Customers
Digital Ordering
Hospitality

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