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Added 11 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…may also be directed and reviewed by a Delivery Manager or Technical…
Added 11 mins ago
SR
Technical Program Manager
Swim Recruiting
Vancouver, BC
- $95 to $110 CAD / hour
- Contract
As a result of growth and investment in technology our client is looking for a program manager to lead technical delivery of a large-scale transformation program running through 2027. The…
Added 11 mins ago
KG
Controller
Kelson Group Property Management
Kamloops, BC
- $125,000 to $150,000 CAD / year
- Full-time
…management. As a member of the senior leadership team, you will lead and mentor the accounting group while partnering closely with operational leaders across the business to support…
Added 11 mins ago
A
Senior Director, Product & Platform Trust
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You will lead an organization spanning application security, trust engineering, and product management including product-team enablement. Together, these teams will develop the tools,…
Added 11 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 11 mins ago
BH
Scheduler 1
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
…P6. Flags exceptions for consideration by the Scheduling Team Lead during QC…
Added 12 mins ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
…Technology Services (BTS) department. Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as…
Added 12 mins ago
T
Associate, Supervision and Governance, Business Management, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
Execution lead on control with Corporate and Investment Banking front line professionals to ensure the business has adequately considered, managed, and mitigated risks in day-to-day…
Added 12 mins ago
MEP Technical Manager - Scarborough Subway Extension (STC)
Aecon
Toronto, ON · Scarborough, ON
Support market engagement and procurement through supplier and subcontractor technical discussions, scope and specification development, tender clarifications, and technical bid…
Added 12 mins ago
PE
Sr. Project Manager - Industrial Hygiene
Partner Engineering & Science, Inc.
Sherbrooke, QC
- Full-time
Provide technical oversight for asbestos, lead, mold, PCB, IAQ, and remediation-related projects.
Added 12 mins ago
MT
SoC Design Engineer
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
In this role, you will define advanced technical direction, architectures, methodologies, and reusable solutions within an approved domain, partner with relevant technical and business…
Added 26 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
Lead customers from kickoff through adoption, including implementation planning, stakeholder mapping, workflow discovery, training, launch readiness, and post-launch follow-up.
Added 26 mins ago
B
Emergency Response Trainer
Baffinland
Clyde River, NU
- Full-time
Respond to incidents by acting as Incident Commander to lead the team in following response measures, and to control the site. Perform rescue operations such as Surface Mine Rescue and…
Added 27 mins ago
EI
Mechanical Engineer
Ecolab Inc.
Calgary, AB
- Full-time
As a Mechanical Engineer, you will lead the design and development of next-generation Coolant Distribution Units (CDUs) that power AI, high-performance computing, and data center…
Added 27 mins ago
RF
Set Surfacing Artist
Rodeo FX
Montreal, QC
- Full-time
Under the supervision of the Environment Supervisor and Set Surfacing Supervisor/Lead, the set surfacing artist provides a Shading and texture based on references sent by the client. The…
Added 27 mins ago
FG
Product Manager I, Commercial
FIS Global
Markham, ON
- Full-time
- Other
Lead product discovery, requirements gathering and solution design with financial institutions, credit unions, merchants and payment ecosystem partners.
Added 27 mins ago
D
Intermediate Electrical Designer/Engineer
Danaher
Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
Create and implement designs, develop design specifications, and perform analyses to demonstrate design compliance at technical reviews.
Added 27 mins ago
PC
Cloud Infrastructure Engineer, Senior Associate
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 40 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Regina, SK
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 40 mins ago
C
Telecom Network Solution Architect
CGI
Toronto, ON
- Full-time
Lead discovery workshops and solution discussions; present technical recommendations clearly to both business and technical audiences.
Added 40 mins ago
MC
SysOps Software Architect (36136)
Myticas Consulting
Ottawa, ON
- Full-time
Lead the architecture and technical direction of System Operations (SysOps) software for a mission-critical satellite communications program. Translate operational, security, and system…
Added 40 mins ago
C
Manager Service Operations (PL)-CA
CN
Montreal, QC
- Full-time
Provide input on tooling strategies, monitoring implementations, and technical debt management.
Added 40 mins ago
R
Executive Producer, Publishing (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
CBC News is seeking an Executive Producer of Publishing to lead the team responsible for curating CBCNews.ca and the CBC News app, strengthening digital story packaging and guiding…
Added 40 mins ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and…
Added 40 mins ago
UO
Senior Systems Development Analyst, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
…throughout Development and Alumni to gather and respond to highly technical requirements. The work done by the incumbent is very complex and requires significant in-depth knowledge and…

Deliverect

Service Reliability Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market

The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.

Your Impact: Working closely with our Forward Deployed Engineering Lead and Product Team Leads, you will ensure our enterprise customers across North America can onboard and run their operations seamlessly with maximum uptime across our Commerce, Kiosk, Dispatch, and Restaurant products. In this role, you will serve as the dedicated technical presence in the North American time zone, actively building detection strategies and telemetry while stepping in to swiftly resolve high-impact incidents and implement lasting fixes so they never recur.

What you will do

Safeguard system health, latency, throughput, and error rates across Deliverect’s Commerce, Restaurant, Dispatch, and Kiosk products for major North American enterprise accounts
Architect, implement, and maintain proactive monitoring, alerting, and detection systems to preemptively catch degradation before customer operations are impacted
Take ownership of critical incident response in the North American time zone, participating in an on-call rotation to rapidly restore operational performance and maintain high uptime
Conduct thorough, blameless root-cause analyses (RCAs), write detailed post-mortems, and partner with product engineering teams to ensure learnings lead to permanent preventative fixes
Implement bug fixes, resilience patches, and feature enhancements directly in our core codebase (primarily Python/Flask/Eve) while participating in architecture and code reviews
Collaborate directly with Forward Deployed Engineering, Customer Success, and enterprise stakeholders to translate complex client technical challenges into scalable platform solutions

What you will Bring

3 to 5 years of software engineering or reliability engineering experience using Python in a web or API context (we use Flask and Eve; experience with Ruby or TypeScript for backend development is also welcome).
Proven experience building, integrating, and troubleshooting modern API architectures (REST, JSON-RPC, SOAP/XML).
Hands-on experience operating containerized workloads with Docker and Kubernetes within cloud environments.
Demonstrated track record maintaining reliability, performance, and uptime for high-scale SaaS platforms where service disruptions carry substantial business cost.
Strong proficiency working with Git and command-line interfaces (CLI).
A self-driven, problem-solving mindset focused on identifying root causes and building automated mitigation tooling so systems remain resilient.
Excellent cross-functional communication and stakeholder collaboration skills across diverse time zones.
Practical familiarity with NoSQL databases (ideally MongoDB) is an asset.

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More about this job

Responsibilities

Maintain reliability, performance, and uptime for Deliverect products serving North American enterprise customers by building monitoring and detection systems and responding to critical incidents. Analyze incidents, implement lasting fixes in the core codebase, and collaborate with engineering, customer success, and enterprise stakeholders on scalable solutions.

Requirements

Requires 3–5 years of software or reliability engineering experience with Python in a web or API context, plus experience with API architectures, Docker, Kubernetes, and cloud environments. Candidates should have a track record supporting high-scale SaaS reliability, strong Git and command-line skills, and effective problem-solving and cross-functional communication abilities; MongoDB familiarity is an asset.

Skills

Python
Flask
Eve
Ruby
TypeScript
REST APIs
JSON-RPC
SOAP/XML
Docker
Kubernetes
Cloud Environments
Incident Response
Root-Cause Analysis
Monitoring and Alerting
Git
MongoDB

Visa sponsorship

Not detected in the job text

Keywords

Python
Flask
Eve
Ruby
TypeScript
REST
JSON-RPC
SOAP
XML
Docker
Kubernetes
Cloud Environments
SaaS
MongoDB
API Architecture
Service Reliability
Monitoring
Alerting
Incident Response
On-Call Rotation
Root-Cause Analysis
Post-Mortems
Resilience
Performance
Uptime
Git
Command-Line Interface
Enterprise Customers
Digital Ordering
Hospitality

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