Job Type: Permanent
Work Model: Hybrid
Reference code: 131922
Primary Location: Ottawa, ON
All Available Locations: Ottawa, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
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What will your typical day look like?
As an
Analyst or Consultant, you'll work as part of a team to help solve our clients' toughest business challenges, supporting public sector leaders as they modernize programs and services that improve outcomes for Canadians. You'll build foundational consulting skills by conducting research, analyzing data, supporting stakeholder engagement activities, and helping develop practical solutions to complex problems. Working alongside experienced practitioners, you'll contribute to projects that shape strategy, improve operations, and drive meaningful change across government.
Your work will include:
- Supporting problem-solving efforts by gathering, organizing, and analyzing information to help clients make informed decisions and improve service delivery outcomes.
- Conducting research, stakeholder interviews, workshop support activities, and analysis that contribute to the development of client-ready deliverables such as operating models, roadmaps, process maps, business cases, presentation materials, and performance measurement frameworks.
- Collaborating closely with team members and clients to understand business challenges, identify improvement opportunities, and translate findings into clear insights and recommendations.
- Managing project activities and deliverables within established timelines, while proactively identifying risks, issues, and dependencies.
- Contributing to the growth and development of the practice by supporting knowledge-sharing activities, developing reusable tools and assets, and participating in internal initiatives that strengthen our team and delivery capabilities.
About The Team
Deloitte is a global leader in serving the public sector, regularly investigating and reporting on trends in policy and management. Our Government & Public Services Solutions team is focused on helping Canada’s public sector leaders deliver better outcomes for Canadians by bringing market-leading expertise, and scalable, repeatable solutions that translate strategy into measurable impact.
In the National Capital Region, we work at the centre of large-scale Government of Canada transformation programs, partnering with clients to design and deliver future-state operating models, modernize services, and lead complex programs from ideation to implementation - supporting clearer decisions, stronger delivery, and adoption in practice.
Enough About Us, Let’s Talk About You
What you'll bring:
- 0-5 years of relevant work experience, including exposure to business analysis, transformation initiatives, process improvement, service delivery, policy or program implementation, project management, digital solutions, or strategy execution.
- An undergraduate degree in Business, Engineering, Public Policy / Administration, Economics, Social Sciences, or another relevant discipline.
- Strong analytical and critical-thinking skills, with the ability to break down complex problems, identify key insights, and develop practical recommendations.
- Excellent verbal and written communication skills, including the ability to synthesize information and present findings clearly and concisely.
- Demonstrated ability to work collaboratively within a team environment while building effective relationships with colleagues and clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and work effectively in a fast-paced, evolving environment.
- Familiarity with project management approaches (e.g., Agile, Scrum, Waterfall) and an understanding of how projects are planned, tracked, and delivered.
- Proficiency in Microsoft Office tools, particularly PowerPoint and Excel, with experience creating presentations, conducting analysis, and communicating insights.
- Curiosity, adaptability, and a willingness to learn new skills, industries, and technologies.
- Proficiency in utilizing AI tools (e.g., generative AI, automation platforms, data analysis tools) to enhance productivity, research, analysis, and insight development.
Assets that will set you apart:
- Experience supporting public sector organizations, including government departments, agencies, or broader public service institutions.
- Exposure to business process mapping, service design, operating model development, change management, or business analysis activities.
- Experience with digital product delivery and emerging technologies (e.g., intelligent automation, AI & machine learning, cloud).
- Relevant certifications or training in project management, agile delivery, business analysis, process improvement, or change management.
Note: French language proficiency is an essential skill for candidates applying to our Québec office (Montreal) and considered a value add for our offices in the Atlantic region.
Total Rewards
The salary range for this position is $56,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You Shape How We Make Impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
