Jobs in Canada

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Added 6 mins ago
TR
Principal Software Engineer / Architect – AI – Legal FDE
Thomson Reuters
Toronto, ON
- Full-time
Lead the selection, evaluation, and adoption of technologies, frameworks, and patterns, and build consensus across teams.
Added 6 mins ago
C
K-Manager Account Manager (Temp 6 months)
CN
Quebec, QC
- Temporary
…understand their transportation needs and match them to CN's service delivery capabilities. The position stays abreast of competitive developments in customers' markets and seeks…
Added 6 mins ago
TT
Intermediate or Senior Civil Engineer
Tetra Tech
Terrace, BC
- Full-time
Lead the planning, design, and delivery of civil infrastructure projects.
Added 6 mins ago
TT
Senior Geotechnical Engineer
Tetra Tech
Terrace, BC
- Full-time
Lead and manage geotechnical projects from scoping through to construction support, ensuring on time, on budget delivery.
Added 6 mins ago
AC
Director, IT Business Unit
ALTEN Canada
Toronto, ON
- Full-time
Lead the expansion of ALTEN Canada’s IT delivery capabilities from Montreal into Toronto, identifying opportunities to move from individual consulting mandates toward higher-value project…
Added 6 mins ago
VH
RN/RPN - Adult Visiting Program (Central)
VHA Home HealthCare
Toronto, ON · North York, ON
- Part-time
Ensure the quality of patient care by identifying and acting on factors which affects practice autonomy and delivery of quality care.
Added 7 mins ago
MR
Cyber-Security Manager
Motion Recruitment
Toronto, ON · North York, ON
- Full-time
A growing technology services organization is seeking an experienced, hands-on Cyber Security Manager to lead security operations, strengthen enterprise security capabilities, and support…
Added 7 mins ago
AG
Account Manager, Social
Adelphi Group
Toronto, ON
- Full-time
As an Account Manager, Paid Social Activation, you will lead campaign execution and performance across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit, and Pinterest,…
Added 7 mins ago
A
Project Manager
Alithya
Pickering, ON
- Full-time
As a Project Manager, you’ll report to the PMO Director and drive projects from initiation through completion, manage stakeholders, and lead multidisciplinary teams.
Added 7 mins ago
GV
Chef(fe) de Project - Chaîne d'Approvisionnement/ Supply Chain Leader
GE Vernova
Brossard, QC
- Full-time
Added 22 mins ago
S
Computer Vision Solutions Leader
SoftServe
Canada
- Full-time
In this role, you will lead the design and delivery of a Computer Vision and AI Proof of Technology (PoT) engagement - from validating the technical approach to proving it with measured…
Added 22 mins ago
A
RQ00838 – Senior Microsoft Dynamics CRM & SharePoint Solution Architect – On-Premises Upgrade
Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves:
Added 22 mins ago
NS
Senior Performance Test Lead / Specialist
N2P Systems
Toronto, ON · North York, ON
- $60 to $70 CAD / hour
- Contract
N2P Systems is seeking an experienced Senior Performance Test Lead / Specialist to join our enterprise technology delivery team in North York, ON, Canada. At N2P Systems, you will put 8+…
Added 22 mins ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
…model, portfolio performance, Member communications, and value delivery. The Manager will also support account planning, business reviews, renewals, RFPs, QBRs, reporting, and other…
Added 22 mins ago
A
Central Region Sales Manager
ABB
Milton, ON
- Full-time
The work model is hybrid, with 25% of the time on the road, and one day per week at the office in Milton
Added 22 mins ago
D
Production Support Engineer (GRC) - Operate
Deloitte
Toronto, ON
- Full-time
Lead Archer platform production support for critical use cases.
Added 22 mins ago
ES
Vice-président(e), Partenariats Public-Privé - Canada ou États-Unis |Vice President of Public-Private Partnerships - Canada or United States
Equans Services Canada & US
Toronto, ON
- Full-time
This position can be based in Canada or the United States
Added 22 mins ago
VB
Procurement Specialist
Vaco by Highspring
Concord, ON
- $75,000 to $90,000 CAD / year
- Full-time
Assist in commercial negotiations with vendors for standard pricing, lead times, payment terms, and volume tiering; execute day-to-day spot-buys for specialized materials when needed.
Added 22 mins ago
SI
Oracle EBS Finance Functional Lead with AP, AR, GL exp
Smart IT Frame LLC
Calgary, AB
- Contract
Lead multi-location and multi-shore delivery teams across onsite, offshore, and nearshore locations.
Added 22 mins ago
A
Area Construction Manager - NPI (Minerals & Metals)
Ausenco
Burnaby, BC
- Full-time
…we deliver innovative, value-add consulting studies, project delivery, asset operations and maintenance solutions to the mining & metals, oil & gas, and industrial…
Added 22 mins ago
CG
Patient Food Services Supervisor
Compass Group Canada
Hamilton, ON
- Full-time
You must have a valid Food Handler Certificate or provincial equivalent
Added 22 mins ago
RC
Federal Tax Partner - Corporations
RSM Canada
Toronto, ON
- Full-time
Lead teams in the delivery of tax services, coordinating across capabilities, industries, geographies, and specialists to provide integrated solutions.
Added 22 mins ago
LS
Plant Manager
Lock Search Group
Kingsville, ON
- Full-time
…operational performance, ensuring production efficiency, quality, and delivery objectives are consistently…
Added 22 mins ago
A
Electrical & Instrumentation Site Superintendent - Minerals and Metals
Ausenco
Burnaby, BC
- Full-time
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 9 countries, with projects in over…
Added 22 mins ago
G
Gérant(e) de magasin – GEOX – Rockland Centre
Geox
Montreal, QC
- Full-time

Deloitte

Production Support Engineer (GRC) - Operate

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Type: PermanentWork Model: HybridReference code: 135922Primary Location: Toronto, ONAll Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

As a member of the production support team, your typical day will involve monitoring and managing production incidents, triaging issues, and ensuring timely resolution in accordance with established SLAs. You will provide ongoing operational support to maintain system stability, performance, and availability across supported use cases and integrations. Daily responsibilities include coordinating and executing production deployments, validating releases, and supporting change management activities to ensure adherence to governance standards and release schedules. You will deliver regular status updates on incidents, risks, and backlog items, perform root cause analysis to identify and address underlying issues, and implement corrective actions to prevent recurrence. Working closely with stakeholders, developers, and vendors, you will drive issue resolution, escalate critical incidents when required, and leverage your .NET expertise to troubleshoot application and integration-related challenges.

Lead Archer platform production support for critical use cases.
Manage incident lifecycle including monitoring, triage, and resolution.
Support operations including integrations and workflows.
Execute production deployments and release management.
Ensure compliance with governance and change management standards.
Provide operational reporting and continuous improvement through RCA.

About The Team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from around the world to deliver ongoing outcomes and meaningful client value. We do more than traditional business process outsourcing and more than simply “keeping the lights on.” We work side-by-side with clients and their customers, continually adapting to change, driving innovation, and embedding continuous improvement at the core of their operations.

As part of this team, you will join a cross-functional production support group focused on the RSA Archer (GRCE) platform. The team operates in a highly collaborative environment, partnering closely with business stakeholders, developers, and third-party vendors to deliver reliable and effective support. Working in a fast-paced, SLA-driven setting, team members are empowered to solve complex challenges, coordinate across multiple groups, and maintain strong communication while ensuring operational excellence and continuous value delivery for our clients.

Enough About Us, Let’s Talk About You

You are someone who has these skills, experience & qualifications:

6+ years of overall IT experience.
3+ years of experience in production support with tools such as RSA Archer or ServiceNow
Ability to manage incidents and meet SLA commitments.
Exposure to .NET environments for technical troubleshooting.

It would be great for you to have some of these nice to haves as well:

Strong understanding of Archer workflows and platform capabilities.
Experience with Archer API integrations.

Total Rewards

The salary range for this position is $57,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You Shape How We Make Impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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More about this job

Responsibilities

Lead production support for the RSA Archer platform, managing incidents from monitoring and triage through resolution while maintaining system stability and meeting SLA commitments. Coordinate deployments and release activities, support integrations and workflows, perform root cause analysis, provide operational updates, and collaborate with stakeholders, developers, and vendors.

Requirements

Candidates need at least six years of overall IT experience and at least three years of production support experience using tools such as RSA Archer or ServiceNow. They should be able to manage incidents and meet SLAs, with exposure to .NET troubleshooting; Archer workflow knowledge and API integration experience are desirable.

Skills

Production Support
Incident Management
Incident Triage
RSA Archer
ServiceNow
.NET Troubleshooting
Root Cause Analysis
Release Management
Production Deployments
Change Management
Workflow Support
API Integrations
Operational Reporting
Stakeholder Coordination
Governance Compliance

Benefits

Mental Health Support Benefits
Flexible Benefit Spending Account
Firm-Wide Closure Days
Learning and Development Days
Flexible Work Arrangements
Hybrid Work Structure
Bonus Program
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Deloitte
Operate Services
Production Support
RSA Archer
GRCE
ServiceNow
.NET
Incident Management
Incident Triage
Service-Level Agreements
Root Cause Analysis
Corrective Actions
Production Deployments
Release Management
Change Management
Governance Standards
Archer Workflows
Archer API Integrations
System Stability
System Performance
System Availability
Operational Reporting
Backlog Management
Stakeholder Collaboration
Vendor Coordination
Continuous Improvement

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Work requirements

Jobs in Canada