Jobs in Canada

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Added 4 hours ago
S
Manager, Cyber Security
Seaspan
North Vancouver, BC
- Full-time
Lead cybersecurity governance, risk, compliance and assurance programs, including CPCSC and CMMC readiness, certification and continuous compliance.
Added 5 hours ago
A
Director, Technology Assurance, Risk & Resilience
Aplin
AB · Edmonton, AB
- Full-time
Lead enterprise level technology risk assessments and facilitate risk ownership with stakeholders
Added 7 hours ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
You want to be challenged and lead unique initiatives.
Added 21 hours ago
MC
SAP Cyber Security Expert
Mercedes-Benz Canada
Mississauga, ON
- Full-time
Lead the integration of SAP within a global Identity and Access Management (IAM) service ecosystem.
Added 21 hours ago
D
Production Support Engineer (GRC) - Operate
Deloitte
Toronto, ON
- Full-time
Lead Archer platform production support for critical use cases.
Added 23 hours ago
Risk Operations and Visibility Manager
University of Toronto
Toronto, ON
The Risk Operations and Visibility Manager position is part of the Information Security Governance Risk and Compliance (GRC) team and will focus on the Risk Operations and Visibility…
Added 1 day ago
VH
Director, Developer Platform and AI Transformation
Verily Health
Waterloo, ON
- Full-time
The Director of Developer Platform and AI Transformation will lead Verily’s developer platform and enterprise AI enablement strategy. In this role, you will own the tools and infrastructure…
Added 1 day ago
O
Applied AI Architect, Cyber
OpenAI
Remote, Canada
- $236,000 to $262,500 CAD / year
- Full-time
- Remote
Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.
Added 1 day ago
R
Customer Success Manager
Resolver
Toronto, ON
- Full-time
Lead business reviews that help customers assess their progress and decide what deserves attention next. Build relationships with users, champions and executive sponsors so your…
Added 2 days ago
T|
Gestionnaire Cybersécurité - Gouvernance, Risques et Conformité (GRC)
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybride 3 jours au bureau
Added 2 days ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
…lifecycle - from offensive security exposure management to GRC, architecture and engineering, threat intelligence, and 24/7 managed detection and response. We partner with enterprise…
Added 2 days ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 2 days ago
A
Bilingual Enterprise Solutions Architect
Arctiq
Quebec, QC
- Full-time
…prior depth in Security. The ideal candidate will confidently lead technical conversations while knowing when to bring in specialized team members for deeper expertise. The ideal candidate…
Added 2 days ago
M
Senior Manager, Audit Services
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Learning Opportunities: As an audit professional at Manulife, you'll use advanced tools like a centralized GRC tool, data analytics, and generative AI, to drive impactful audit outcomes.…
Added 2 days ago
PS
Senior Manager Cybersecurity - Governance Risk and Compliance
Professional Staffing
Toronto, ON · Greater Toronto Area, Canada
- $140,000 to $150,000 CAD / year
- Full-time
Lead the organization's Cybersecurity GRC program, including:
Added 2 days ago
K
Director, Lifecycle & Organic Growth
KOHO
Remote, Canada
- Full-time
- Remote
…Lifecycle & Organic Growth, you'll set the strategy for both and lead the teams that deliver it. On the Lifecycle side that means email, push, in-app, and SMS. On the Organic side it means…
Added 2 days ago
FF
Manager, Regulatory Compliance
Foresters Financial
Toronto, ON
- Full-time
This role requires a minimum of 2-3 days per week in Foresters head office in Toronto
Added 2 days ago
H
Conseiller Principal en Cybersecurité/ GRC
Highspring
Montreal, QC
- Full-time
Highspring is looking for a Principal Cybersecurity & GRC Advisor to support a large-scale organization operating in a complex, highly regulated technology environment.
Added 2 days ago
PB
Senior Internal Auditor
Pacific Blue Cross
Burnaby, BC
- $80,000 to $115,000 CAD / year
- Full-time
As the Senior Internal Auditor specializing in IT Audit, you will lead IT-focused audits from planning through reporting, assessing key technology, cybersecurity, and transformation risks…
Added 3 days ago
OT
Business Intelligence Assistant
Ottawa Tourism
Ottawa, ON
- Contract
…Ottawa as a compelling leisure and business destination and lead or participate in initiatives that improve Ottawa’s visitor experience. We contribute to the broader economic development…
Added 3 days ago
Senior Manager, Corporate Security
D2L
Kitchener, ON
…close to high-impact technical work, and partners closely with GRC, Product Security and Corporate Security teams to deliver a consistent, coordinated security program across the…
Added 3 days ago
R
Lead Business Systems Analyst
RBC
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 3 days ago
C
Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Lead initial triage, resolution, and escalation for security incidents and support requests while monitoring the latest advisories, alerts, and regulatory changes.
Added 3 days ago
CB
Head of Platform Engineering
Canadian Bank Note Company
Ottawa, ON
- Full-time
You will lead platform teams, translate CBN's vision into the platform roadmap, own technical direction, and stay close to implementation through design reviews, infrastructure-code reviews…
Added 3 days ago
CB
Head of Platform Engineering
Canadian Bank Note Company, Limited
Ottawa, ON
- Full-time
You will lead platform teams, translate CBN's vision into the platform roadmap, own technical direction, and stay close to implementation through design reviews, infrastructure-code reviews…

Deloitte

Production Support Engineer (GRC) - Operate

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Type: PermanentWork Model: HybridReference code: 135922Primary Location: Toronto, ONAll Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

As a member of the production support team, your typical day will involve monitoring and managing production incidents, triaging issues, and ensuring timely resolution in accordance with established SLAs. You will provide ongoing operational support to maintain system stability, performance, and availability across supported use cases and integrations. Daily responsibilities include coordinating and executing production deployments, validating releases, and supporting change management activities to ensure adherence to governance standards and release schedules. You will deliver regular status updates on incidents, risks, and backlog items, perform root cause analysis to identify and address underlying issues, and implement corrective actions to prevent recurrence. Working closely with stakeholders, developers, and vendors, you will drive issue resolution, escalate critical incidents when required, and leverage your .NET expertise to troubleshoot application and integration-related challenges.

Lead Archer platform production support for critical use cases.
Manage incident lifecycle including monitoring, triage, and resolution.
Support operations including integrations and workflows.
Execute production deployments and release management.
Ensure compliance with governance and change management standards.
Provide operational reporting and continuous improvement through RCA.

About The Team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from around the world to deliver ongoing outcomes and meaningful client value. We do more than traditional business process outsourcing and more than simply “keeping the lights on.” We work side-by-side with clients and their customers, continually adapting to change, driving innovation, and embedding continuous improvement at the core of their operations.

As part of this team, you will join a cross-functional production support group focused on the RSA Archer (GRCE) platform. The team operates in a highly collaborative environment, partnering closely with business stakeholders, developers, and third-party vendors to deliver reliable and effective support. Working in a fast-paced, SLA-driven setting, team members are empowered to solve complex challenges, coordinate across multiple groups, and maintain strong communication while ensuring operational excellence and continuous value delivery for our clients.

Enough About Us, Let’s Talk About You

You are someone who has these skills, experience & qualifications:

6+ years of overall IT experience.
3+ years of experience in production support with tools such as RSA Archer or ServiceNow
Ability to manage incidents and meet SLA commitments.
Exposure to .NET environments for technical troubleshooting.

It would be great for you to have some of these nice to haves as well:

Strong understanding of Archer workflows and platform capabilities.
Experience with Archer API integrations.

Total Rewards

The salary range for this position is $57,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You Shape How We Make Impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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More about this job

Responsibilities

Lead production support for the RSA Archer platform, managing incidents from monitoring and triage through resolution while maintaining system stability and meeting SLA commitments. Coordinate deployments and release activities, support integrations and workflows, perform root cause analysis, provide operational updates, and collaborate with stakeholders, developers, and vendors.

Requirements

Candidates need at least six years of overall IT experience and at least three years of production support experience using tools such as RSA Archer or ServiceNow. They should be able to manage incidents and meet SLAs, with exposure to .NET troubleshooting; Archer workflow knowledge and API integration experience are desirable.

Skills

Production Support
Incident Management
Incident Triage
RSA Archer
ServiceNow
.NET Troubleshooting
Root Cause Analysis
Release Management
Production Deployments
Change Management
Workflow Support
API Integrations
Operational Reporting
Stakeholder Coordination
Governance Compliance

Benefits

Mental Health Support Benefits
Flexible Benefit Spending Account
Firm-Wide Closure Days
Learning and Development Days
Flexible Work Arrangements
Hybrid Work Structure
Bonus Program
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Deloitte
Operate Services
Production Support
RSA Archer
GRCE
ServiceNow
.NET
Incident Management
Incident Triage
Service-Level Agreements
Root Cause Analysis
Corrective Actions
Production Deployments
Release Management
Change Management
Governance Standards
Archer Workflows
Archer API Integrations
System Stability
System Performance
System Availability
Operational Reporting
Backlog Management
Stakeholder Collaboration
Vendor Coordination
Continuous Improvement

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Work requirements

Jobs in Canada