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Added 6 mins ago
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Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Customer Success Manager (CSM) - IC2 - is the practitioner level in the CSM job family. You will own consumption and adoption outcomes across a portfolio of mid-complexity customers,…
Added 20 mins ago
BG
Parts Person - Peterbilt
Brandt Group of Companies
Ramsayville, ON
- Full-time
Effective Customer Service skills and able to build lasting partnerships with customers both over the phone and in person
Added 20 mins ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 20 mins ago
PB
Manager, Product Development
Pacific Blue Cross
Burnaby, BC
- Full-time
We’re looking for an experienced Insurance Manager, Product Manager to take ownership of a portfolio of insurance products, with a focus on managing performance, identifying opportunities…
Added 36 mins ago
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(CAN) Préposé aux caisses libre-service
Walmart
Hull, QC
- Part-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 50 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 50 mins ago
DG
Red Seal Technician
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Vancouver, BC
- Full-time
The Red Seal Technician at Docksteader Subaru plays a key role in delivering exceptional automotive service and customer satisfaction. Reporting to the Service Manager, this position is…
Added 50 mins ago
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Account Manager-EN
Noramco
Mississauga, ON
- Full-time
We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who…
Added 50 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 50 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 51 mins ago
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Maintenance Technician
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Surrey, BC
- Full-time
The Maintenance Technician will support the B&M Facility Manager in the coordination of preventative maintenance tasks and inspections for all building systems and services, and complete…
Added 51 mins ago
Digital Risk Senior Manager
EY
Vancouver, BC
…relationships with client management to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information…
Added 51 mins ago
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Insurance Advisor, Real Estate Practice
HUB International
Burnaby, BC
- Full-time
· Acts as primary Customer Service Contact in the absence of Account Executive/Account Manager
Added 51 mins ago
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Sr. Project Manager - Industrial Hygiene
Partner Engineering & Science, Inc.
Sherbrooke, QC
- Full-time
Partner Engineering and Science, Inc. is seeking a full-time Senior Project Manager within the Environmental Health & Safety Practice. This leadership position is responsible for managing…
Added 1 hour ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
As a Customer Success Manager at GC AI, you will own two critical moments in the customer lifecycle: onboarding and renewal. You will help legal teams adopt AI in their daily work by…
Added 1 hour ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
Laval, QC
- Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 1 hour ago
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Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
As a Store Manager at Specsavers, you’ll play a key role in helping customers see and feel their best. You’ll run the daily retail operations of Specsavers’ store. As the leading…
Added 1 hour ago
PH
Booking & Program Clerk VR
Providence Healthcare
Vancouver, BC
- Other
Reporting to the Patient Care Manager or designate and receiving work direction from the Physicians, the position performs:
Added 1 hour ago
BG
Service Writer
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records related to the Service Department's operations.
Added 1 hour ago
A
Production Manager - ACX AutoLux
AutoCanada
Montreal, QC
- Other
Fournir un encadrement constructif, des commentaires et communiquer les objectifs et les attentes du service de manière à favoriser la réussite des membres de l’équipe.
Added 1 hour ago
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JUNIOR ASSISTANT MANAGER-EN
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Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 1 hour ago
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Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
…people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of…
Added 1 hour ago
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Manager Service Operations (PL)-CA
CN
Montreal, QC
- Full-time
The incumbent is responsible for leading internal teams and/or external service providers accountable for delivering operational support services and maintaining the performance, stability,…
Added 1 hour ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 1 hour ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks

Deloitte

Senior Manager, Technology Procurement

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Education: Bachelor’s degree
Experience: Minimum of 6 years of relevant experience in Procurement of Technology and related categories
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Type: PermanentWork Model: HybridReference code: 135730Primary Location: Toronto, ONAll Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Deloitte Global is looking for a Senior Manager of Technology Procurement that leads global category strategy development, sourcing, negotiations and contracting within a group of sub-categories in the Technology Category with a focus on SaaS software, Cloud Service Providers and AI across geographies. This individual will also manage and develop a small team of procurement professionals, run multiple concurrent negotiations, and maintain strategic relationships with key internal stakeholders and Technology Suppliers.

In this role you will:

Deliver and maintain Master Category Strategies - Lead one or more master category strategies that drive measurable global cost savings, avoidance or commercial value.
Deliver End‑to‑end sourcing & contracting - Run RFP/RFQ/RFI processes and negotiations to align on contracts that deliver on stated technical and commercial requirements, providing structured financial comparisons and other necessary analyses to arrive at optimal outcomes.
Regular Planning - Participate frequent planning and project rationalization and balancing against delivery capacity
Provide Cross‑functional advisory - Partner with Technology Stakeholders, VMO's, Legal, Risk and Finance as appropriate to navigate internal policies and processes, gather and frame commercial terms, deliver high-quality procurement projects and drive cost‑avoidance opportunities.
Provide Team leadership & development - recruit, coach and develop procurement professionals to deliver high value technology sourcing and negotiation projects and category strategies that generate savings, cost avoidance and value for the global and local entities.
Build strategic Supplier partnerships within global technology Suppliers to stay connected to key product and service developments and market shifts
Provide data‑driven recommendations - synthesize market intelligence and convert spend and activity data into clear insights, identifying savings, cost avoidance or optimization opportunities for leadership decision‑making.
Support continuous improvement & enablement of the Global Procurement function - Recommend improvements to processes and tools that can improve project execution and sourcing accuracy
Provide responsive stakeholder support - Provide timely and accurate, project summaries, financial scenario analyses and savings impact summaries to inform a variety of audiences and navigate stakeholders to decisions.
Provide Supplier Relationship Management support for key suppliers - through collaboration with Technology Stakeholders, Global and Member Firm VMO's to elevate supplier performance, manage escalations and ensure value realization
Assist in managing CSAT - Assist global category leadership in managing supplier and internal customer relationships to improve internal client satisfaction

About The Team

Global CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. We deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.

Enough About Us, Let’s Talk About You

Relationship building, influencing, and collaboration
Experience in managing teams
Project management experience - drafting, communicating and modifying project plans
Strong understanding of common sourcing templates, tools, and methodologies
Expertise in Technology contract negotiations and relationship management
Understanding of contract terms and implications
Persuasive and convincing communication skills (e.g., proposals, reports, plans) to secure commitment from business leaders
Knowledge of standard Category strategy execution process
Ability to interpret member firm needs, tech landscape, commercial implications as input into the category strategy
Familiarity with business case reviews, complex proposal comparison and TCO evaluation
Strong PowerPoint and Excel proficiency

Other Qualifications

Bachelor’s Degree required
Minimum of 6 years of relevant experience in Procurement of Technology and related categories
Working independently in an unstructured environment
Working under tight time constraints, juggling multiple priorities
Interacting with internal clients and stakeholders all levels of the organization
Experience in working in an IT or IT Financial function is an asset

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You Shape How We Make Impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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More about this job

Responsibilities

Lead global technology category strategies and end-to-end sourcing, negotiations, and contracting, with a focus on SaaS, cloud service providers, and AI. Manage and develop procurement professionals, build supplier and stakeholder relationships, and use market and spend data to identify savings, improve supplier performance, and support procurement decisions.

Requirements

Requires a bachelor’s degree and at least six years of relevant technology procurement experience, along with expertise in technology contract negotiations, category strategy, sourcing methods, and supplier relationship management. Candidates should have team and project management experience, strong communication and stakeholder skills, proficiency in Excel and PowerPoint, and the ability to manage competing priorities in an unstructured environment.

Skills

Technology Procurement
Category Strategy
Strategic Sourcing
Contract Negotiation
Team Leadership
Project Management
Stakeholder Management
RFP/RFQ/RFI Processes
Cost Savings and Cost Avoidance
Spend Analysis
Market Intelligence
Total Cost of Ownership Evaluation
Financial Scenario Analysis
Microsoft Excel
Microsoft PowerPoint

Benefits

Mental Health Support Benefits
Flexible Benefit Spending Account
Paid Vacation
Firm-Wide Days Off
Learning and Development Days
Flexible Work Arrangements
Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Technology Procurement
SaaS
Cloud Service Providers
Artificial Intelligence
Category Strategy
Strategic Sourcing
RFP
RFQ
RFI
Contract Negotiation
Technology Contracts
Vendor Management Office
Spend Analysis
Market Intelligence
Cost Savings
Cost Avoidance
Total Cost of Ownership
Business Case Reviews
Financial Scenario Analysis
Project Management
Stakeholder Management
Microsoft Excel
Microsoft PowerPoint

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